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“Always a good experience”
Review of Kream

Kream
Ranked #3 of 687 Restaurants in Pretoria
Certificate of Excellence
Price range: $20 - $25
More restaurant details
Restaurant details
Good for: Romantic, Large groups, Special occasions, Business meetings
Dining options: Lunch, Late Night, Breakfast, Dinner, Reservations
Pretoria
Level Contributor
32 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Always a good experience”
Reviewed April 19, 2013

I have been to Kream a few times and so far have never been disappointed was there on 11 April and had a nice juicy and tasty steak with just the right amount of veggies. The service is always good and the specials are alway explained in such detail. Atmosphere is vibey, yet sophisticated. Really nice for a romantic evening or a group of friends. Very busy though so best to book even during the week.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank crys123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tufan Y, Manager at Kream, responded to this review, January 27, 2014
Dear CRYS123,

Thank you for taking time to write such a great review on our restaurant. We are glad that you have found our food and service consistent. We continue to explain all of the chefs recommendations in great detail. We take pride in the fact that our managers have a vast food knowledge and should be able to answer most of your questions at the table.

Kind regards,

Paul Charsley
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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934 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Pretoria
Level Contributor
132 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Kream Brooklyn Square”
Reviewed April 17, 2013

We went to Kream on the 17th April 2013. We were quite surprised at how many people were at the restaurant in the middle of the week. We soon found out why. From the moment we walked through the door to the moment we paid the bill, we were handled like VIP customers. The wine menu was diverse with a good selection. The waitress was new, so she was a bit nervous, but the service we received from her was of the highest quality. Can definitely recommend this restaurant.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Pieter l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tufan Y, Manager at Kream, responded to this review, January 27, 2014
Dear Pieter I,

Thank you for taking the time to write such a great review. We try to make all of our guests feel like they are VIP from the time that they walk through the door, and we are glad that you felt this way. We always have new waitresses here but they are closely supervised by our managers who are loyal and have been here for quite a while and all have experience in other fine dining establishments both nationally and internationally.

We hope to see you here again soon.

Kind Regards,

Paul Charsley
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Level Contributor
43 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“21st”
Reviewed April 16, 2013

fantastic, outstanding service, maitre d superb, missed the herbtrolley, well pri dced for outstanding food, well worth the prices, special occassion made more special

Visited October 2012
Helpful?
1 Thank reinette b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tufan Y, Manager at Kream, responded to this review, January 27, 2014
Dear Reinette B,

Thank you for taking the time to write your review. We are thrilled that you enjoyed yourself here. Unfortunately we do not have the herb trolley here because when we are busy it is not possible to make it to all the tables and then there is an inconsistency when it comes to service.

We hope to see you here again soon.

Regards,

Paul Charsley
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
Level Contributor
8 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Very good food and wine”
Reviewed April 13, 2013

Thanks for having a special night yesterday at Kream restaurant.
The food is good without pretension and manager hands on power I have to say.
We will definitely go back to Kream.
Good espresso!!!

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CarinaC397
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tufan Y, Manager at Kream, responded to this review, January 26, 2014
Dear CarunaC397,

I see that you have another review on our restaurant.

I will respond to that one.

Regards,

Paul Charsley
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
JHB
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Excellent service, great ambience, REALLY BAD FOOD”
Reviewed April 13, 2013

Just been for a meal at Kream. The service is fantastic, the place looks great, but the food is of a very poor standard and quality, with most dishes straight out of the 80's.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Quintin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tufan Y, Owner at Kream, responded to this review, January 26, 2014
Dear Quinton O,

Thank you for taking the time to write a response. We appreciate your feed back and we take it seriously. We Since you have been here the menu has been changed quite significantly, we are in the process of changing it again now.

We are constantly working on improving our service too.

We hope to see you here again in the future and hope that you will give us a second chance.

Regards,

Paul Charsley
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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