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“Good business hotel”

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Southern Sun Newlands
Ranked #1 of 3 Hotels in Newlands
Certificate of Excellence
Nottingham, United Kingdom
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Good business hotel”
Reviewed November 2, 2012

This is a good hotel for business trips, but, as there isn't any pool or anywhere to sit outside, it isn't ideal for holidays. The staff are all amazingly polite, friendly and helpful. The room was clean and well appointed - I especially liked the cafetierre in the room. The bed was one of the most comfortable I have ever slept in. The toiletries were of good quality and the two restaurants - one Indian and the other general - were good value for money and had excellent quality food. The breakfast was very good if a tad odd - creamed spinah and fishcakes were on the buffet for instance. The "My lunch" available for R85, was prepared for me every day and was very good value. All in all, an excellent experience.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vadders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nunziab, Manager at Southern Sun Newlands, responded to this review, November 3, 2012
Dear Vadders thank you for the lovely review. Apologies for the fish cakes and creamed spinach, we had a little group in house who requested these items so we thought why not leave them on the buffet and test for comments.
I look forward to welcoming you in the near future.
Big thanks
Kindest regards
Sebastian Berinato
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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402 reviews from our community

Traveler rating
    233
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    31
    8
    7
See reviews for
109
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Durban, South Africa
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 31, 2012

I stayed at this hotel this week for 2 nights on a business trip.
Firstly it was very convenient for where I was working, and even if you wanted to go the city or waterfront, it is not too far, although there may be some traffic at peak times.
The staff, from the porter who carried my suitcase to the people welcoming you for breakfast, were very friendly and helpful, checking in was easy and quick. My room had a lovely view of the mountain, and was clean, spacious and comfortable. My favourite in room advantage was having a coffee plunger and filter coffee instead of those little satches of instant coffee. I really enjoyed that as well as the biscuits and the little welcoming chocolates.

Breakfast was great, the hotel was very quiet while I was there, so service was quick. Very nice cappucinos. There was also a great variety of food, different breads, pastries, fruit, cereal, cheeses and cold meats, as well as hot dishes.

There are a lot of good restaurants near by, and the location is quite central. The parking area was very well lit at night, so even when I got back late, I felt quite safe.

Overall I had a pleasant experience, and would definitely stay there on future visits.

Room Tip: Ask for a mountain view, lovely to see in the morning.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ester B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nunziab, Manager at Southern Sun Newlands, responded to this review, November 3, 2012
Dear Ester thankyou very much for the lovely comments you have written about the Southern Sun Newlands. Glad you enjoyed our plunger coffee. I look forward to welcoming you back in the not too distant future.
Kindest regards
Sebastian Berinato
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 20, 2012

Nice comfortable and manageable hotel.
Staff were very good and check in straight forward.
Breakfast cafe area a little small to cater for hotel guests if busy.
Rooms were spacious, clean and comfortable big double bed.
Bathrooms small and hot cold was inconsistant but ok.
Generally not bad but could put a little more into earning those 4 stars vs the price for a double room.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tratstravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nunziab, Manager at Southern Sun Newlands, responded to this review, October 22, 2012
Thank you for your comments. Sincere apologies for the hot water fluctuation, we have subsequently rectified the matter.
I look forward to your next visit and possibly a longer stay.
Kindest regards
Sebastian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dar es Salaam, Dar es Salaam, Tanzania
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 2, 2012

It’s our 1st year matrimony anniversary and I and My Wife Miriam, we would like to thank The Management and Staff of Southern Sun Newlands Hotel for honoring our one night stay in your Hotel on 6th October 2011 as honeymooners during our visit to Cape Town after our marriage.
A wonderful Hotel Team made our pleasant stay and they really make it worth, while away from home. Thank you a lot and please keep up that excellent service onwards. “Southern Sun Newlands you have arrived”

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yusuf M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nunziab, Manager at Southern Sun Newlands, responded to this review, October 8, 2012
Thank you very much for the wonderful review. I am so glad you enjoyed your stay at the Southern Sun Newlands. I look forward to hosting you again on your return to the Mother City.
Warm regards
Sebastian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Welwyn Garden City, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 22, 2012

Overall, this hotel is fairly good. The beds and linen are comfortable, the toiletries are rather nice. But there are too many small problems for a 'four star' hotel. The shower temperature was very uneven; the hot/cold taps in the bathroom were the wrong way round; when breakfast was busy it could take 15 minutes to get coffee served. The hotel is also a bit isolated at night if you don't have your own transport, and (in common with most of Cape Town) it takes ages to get a taxi (15 minutes' wait for a 10 minute ride...).

Fairly convenient for some places (UCT, SAB, rugby and cricket grounds)... but inconvenient for the best things that Cape Town has to offer.

Stayed September 2012, traveled on business
Helpful?
Thank IIED-WGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nunziab, Manager at Southern Sun Newlands, responded to this review, September 25, 2012
Thank you for posting your comments. I sincerely apologise for the inverted tap indicators on your basin and for the delay in serving you coffee. I appreciated your positive comments and fully understand the fact that our location did not suit your needs. Next time you visit Cape town I reccommend our sister hotels on the Waterfront namely the Cullinan or the Southern Sun Waterfront.
Kind regards
Sebastian Berinato
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 16, 2012

From the bookings to checkin to checkout - I had a wonderful experience at this hotel - I was on holiday to visit friends and family ..... room, food, recognition as frequent guest member, dinners at the Indian restuarant, breakfast.. staff were pleasant and helpful.... loved the afternoon snacks laid out for patrons.. popcorn and juice on the house... security very alert... in an area easily accessible right opposite the rugby stadium.. opposite the shopping centre and within 5 minutes to Newlands CBD ... very convenient.. will definitely stay there again..

Room Tip: Higher rooms have better views
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  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reyhana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nunziab, Manager at Southern Sun Newlands, responded to this review, September 18, 2012
Thank you for your wonderful comments. I will share them with the team.
I look forward to welcoming you back to the Southern Sun Newlands when you next visit CapeTown.
Kind regards
Sebastian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerset West, South Africa
Level Contributor
94 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed July 27, 2012

As a Capetonian trapped in Johannesburg, I love going home but always stay with family or friends, however, Southern Sun had a special on for the rugby (Stormers v Sharks) and we just couldn't pass it up. The view from our room was amazing (pic attached). The service in the restaurant for breakfast in the hotel was really good. Very good selection on the buffet and hot breakfast on order. The Indian restaurant next door is spectacular, but a warning - you need to book, they are very busy. It is by far the best curry I have had in a very long time and they all converse in Hindi, so it's the real deal. You can see into the kitchen and it's a fantastic experience.

Room Tip: The mountain facing rooms have the best views, but can be noisy due to the main road being inbetween...
See more room tips
  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heidi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southern Sun Newlands

Property: Southern Sun Newlands
Address: 7 Main Road, Newlands 7700, South Africa
Location: South Africa > Western Cape > Cape Town > Newlands
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Newlands
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun Newlands 4*
Number of rooms: 162
Official Description (provided by the hotel):
For travellers that prefer to be outside the city centre, the Southern Sun Newlands is the perfect choice in Cape Town. Situated in this leafy garden suburb the hotel is close to the city and its many attractions, but quiet enough for a restful night’s sleep. The decor of the hotel is truly African and luxurious and its proximity to both the Newlands cricket and rugby stadiums is a bonus for many visitors. ... more   less 
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Also Known As:
Southern Sun Newlands Cape Town, South Africa

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