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“Great Stay with exceptional service”
Review of Vineyard Hotel

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Vineyard Hotel
Ranked #2 of 3 Hotels in Newlands
Certificate of Excellence
Johannesburg, South Africa
Level 5 Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great Stay with exceptional service”
Reviewed July 3, 2013

This is really a remarkable hotel and my first visit to the hotel. The service was exceptional from check-in to the restuarant staff - The rooms were funky but still contemporary and lots of style. We had the tasting menu at the restaurant on the premises and it was 5 star plus- The knowledge of the staff ito the wine pairing was great - The garden in fantastic and a walk next to the river is a must to destress. Well done the entire experience was wonderful.

  • Stayed June 2013, traveled on business
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Helpful?
Thank Mmmmmnice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy_Davies, General Manager at Vineyard Hotel, responded to this review, August 19, 2013
So few people take the time to walk along the river, but it really is a great part of the property. One can take a seat long the banks and just listen to the river. I am pleased you got to have this experience. So good at the end of a day to just relax to the sound of flowing water.

If you are down in winter again, try make it for one of the 12 wine paired dinners we do with local wine estates. They are always on a friday, so ideal for a weekend break. The schedule is on our website.

Kind regards

Roy Davies
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Durban RSA
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 26, 2013

A green oasis near to the city. Having stayed at this establishment a number of times before, we were not disappointed when we again stayed for 3 nights in early April 2013. We were recognised and welcome-hugged by the restaurant staff, 'it kind-of-makes-you-feel-special', that they remember you. Excellent food and outstanding service, the staff cannot do enough for you, from the front desk to the table waitress.

Room Tip: Choose the 3rd floor mountain facing rooms - terrific views.
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  • Stayed April 2013, traveled as a couple
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Helpful?
Thank 1QuercusAlba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy_Davies, General Manager at Vineyard Hotel, responded to this review, August 15, 2013
Thank you for capturing in essence a selection of our wonderful attributes. The local shopping mall Cavendish, is really a 2 minute walk or a quick shuttle ride away. And of course, in summer one can have breakfast on the patio looking out across the gardens at the Eastern Slopes of Table Mountain.

Once again, thank you for the review.


Warm regards

Roy Davies
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Aberdeen Scotland
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 24, 2013

This was my fourth visit to The Vineyard and it never fails to impress.

The setting is truly spectacular with the backdrop of Table Mountain whilst the hotel has an elegant charm about it which is something a modern chain hotel can never offer.

The accommodation, particularly the refurbished rooms, are spacious and comfortable for a relaxing stay.

While many things make The Vineyard a stand out hotel perhaps for me the most stand out element is the staff who are first class. Staff are incredibly friendly and welcoming, service is attentive without being overpowering and everyone genuinely seems to enjoy their job.

I would definitely recommend The Vineyard for business or leisure travel

Looking forward to my next business visit in July already and plan to return with family later in the year.

  • Stayed June 2013, traveled on business
    • Value
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Helpful?
Thank Muchalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy_Davies, General Manager at Vineyard Hotel, responded to this review, August 19, 2013
Thank you for commenting on the Vineyard. I am especially pleased to note the mention of the team. The are a number of long serving members who know our returning guests very well. We have a couple of staff who our guests won't let us retire, which is quite a tribute to the 'family' that has developed over the years.

Looking forward to meeting you at the Vineyard

Kind regards

Roy Davies
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London
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 23, 2013

With two nights on a plane and only on night in Cape Town, I could not think of a better place to stay. Room was superb (ask for a Mountain View if you can). Only wish I had more time to stay there longer and make better use of all of the facilities.

Room Tip: Ask for a Mountain View.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lhrsydjfk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy_Davies, General Manager at Vineyard Hotel, responded to this review, August 19, 2013
Please return and spend a bit more time with us. It sounds like you may have enjoyed a visit to the Angsana Spa as well. Hopefully the next time is just around the corner.

Regards

Roy Davies
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Princeton, New Jersey
Level 4 Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 23, 2013 via mobile

My first business trip to Cape Town. This hotel came highly recommended by the company I was visiting. The rooms were greats, and the views were amazing. The food was good and the bar was a great place to hang and meet people. Would definitely recommend for business or leisure travel.

  • Stayed June 2013
    • Value
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Helpful?
Thank Hans O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roy_Davies, General Manager at Vineyard Hotel, responded to this review, August 19, 2013
Dear Hans

Thank you for the recommendation posted for our hotel. The bar has a wonderful energy and some very interesting people who visit it.

I trust this is the first of many visits to us and Cape Town.

Kind regards

Roy Davies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 20, 2013

Being my first trip to South Africa, the expectations were high and the Mountain facing room I was shifted due to water leakage problem in my courtyard facing room was pretty good. The breathtaking view of the Table Top with the first streak of Sun rays always makes the day special along with the service provided by the courteous crew.
Though I had some minor irritants - WiFi not functional for a long time, a/c not cooling etc - staying at the Vineyard is a super experience. The patio, the garden and the square along with their ever smiling staff do add to the lasting memories.
Two things I have missed - a carpet slipper and a magnifying mirror for shaving :) Not a big deal, anyways and I do hope to return in the future.

Stayed June 2013, traveled on business
Helpful?
Thank kallolh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Jamaica
Level 1 Contributor
4 reviews
Reviewed June 20, 2013

Every time I think about how wonderful our wedding was I can't help but to reflect on the incredible Vineyard Hotel and Spa team. We literally decided 48 hours before I flew that we were going to elope in Cape Town. I contacted 5 hotels based on their websites. Even if some of the hotels could rival the beauty of Vineyard (based on the pics on the website) none could rival their service. They responded immediately and literally sprung into action to create the most intimate and personal celebration of our marriage. Their conference and events manager was literally a godsend from beginning to end. I can't imagine anyone being more dedicated to creating a phenomenal wedding experience for us. She managed the hotel through addressing every detail. The team of professionals assembled delivered a day that I would have imagined to take months to put together and she did it in less than 48 hours; the minister, flowers, photographer, 5 course dinner, everything. Everything was exceptional and far exceeded any expectation, the driver, check in staff, wait staff, housekeeping, everyone. The team redefined for me what I would consider excellent customer service. There isn't anyone that I wouldn't recommend Vineyard Hotel & Spa to. The hotel, rooms, grounds and view are jaw dropping gorgeous.

Room Tip: We stayed in the junior suite, it was fantastic. My groom changed in one of the regular rooms which...
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  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank RMMoses01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vineyard Hotel

Property: Vineyard Hotel
Address: Colinton Road (off Protea Road), Newlands 7700, South Africa
Phone Number:
Location: South Africa > Western Cape > Cape Town > Newlands
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Newlands
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Vineyard Hotel 4*
Number of rooms: 208
Official Description (provided by the hotel):
A preferred 4-star hotel for discerning Cape Town visitors, the Vineyard Hotel offers 208 luxury accommodation options, 2 award-winning restaurants, an acclaimed spa and fitness centre, indoor (heated) and outdoor swimming pool, free wireless internet, as well as a top-rated conference and functions venue. Set in an idyllic 7-acre garden estate on Table Mountain's eastern slopes, close to the airport, the city and the many delights of Africa's No 1 leisure destination. ... more   less 
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Also Known As:
Vineyard Hotel And Spa
Vineyard Hotel Newlands, Cape Town, South Africa
Vineyard Hotel Cape Town
Vineyard Cape Town

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