This "'establishment"' will go down in history for me as the absolute worse EVER!! Not only is it managed by the most clueless unprofessional staff, the advertisement on their website are mostly lies.
Not only is it completely rundown and tired, but there are also no option for twin beds available, a little detail they forgot to mention at the time of our booking for 5 of my staff. We really were not interested in sharing beds!! PLUS we discovered AFTER check in (and 50% advance deposit payment) that not all the rooms are en-suit! Imagine my surprise as there was NO mention of this on the website.
We made our booking 3 months in advance because of the pressure on decent accomodation in MIdrand around this time of year so when we were told that they could not accomodate all of us in their fascility (again AFTER check in and payment) I totally lost it.
We found wonderful alternative just up the road and will now go out of my way to warn people of this horrible place. I am also going to write to our local tourism board to complain because this place has a 3 star grading from them!! It is NOT even 1 star.
- Official Description (provided by the hotel):
- A four-star Bed and Breakfast Guest Lodge located in the heart of Glen Austin, Midrand. Our highly secure property is perfectly situated in the middle between Pretoria and Johannesburg. Birdseye lodge boasts eight rooms, set on a secure two-acre domain (9000m2), in a panhandle. The idyllic tropical park surrounding the buildings ensuring your privacy, quietness and total isolation from a busy business environment. ... more less