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“Isolated, but very comfortable” 4 of 5 bubbles
Review of Protea Hotel by Marriott Midrand

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Protea Hotel by Marriott Midrand
Ranked #2 of 10 Hotels in Midrand
London
Level Contributor
151 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“Isolated, but very comfortable”
4 of 5 bubbles Reviewed June 17, 2011

We stayed for a fortnight and can't fault the cleanliness and comfort of this hotel. The barfood and the restaurant are excellent, for reasonable (UK) prices, I just wish they had more South African dishes. The staff were lovely, just not very efficient in the morning at breakfast with te and coffees, twice I had breakfast without tea. Good variety of fruits, cereals, juices, cheeses, breads and hot dishes at breakfast. There are no shops near, the hotel offered expensive transport (10 mins drive) to a nearby small shopping centre for £15. The excursions were not cheap, either, but well varied and interesting, we went to one National Park , where we saw a lot of the big game, and did a visit to Jo'burg and Soweto.
Room safe, tea/coffee making facilities and fridge were included in the price. We were a couple of days without internet or phone, and the internet access (1 computer for hotel guests) remained a problem during our entire stay.
The swimming pool was too cold for us to use, a pity. Small garden to sit in.

Room Tip: Noisy alarms going off at night front of hotel
See more room tips
  • Stayed May 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank bookworm48London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • Dutch first
  • English first
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English first
Sheffield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed April 20, 2011

I am another guest who cannot believe some of the reviews written about this Hotel. I had a fairly pleasant three nights here recently. The staff were friendly, the food was passable and the Hotel was ideally situated, close to the Company I was visiting. The terrace area is very relaxing in the evening with a drink and the bar has plenty of sport on the big screens to keep most ethusiasts happy. I must agree with the review that mentioned the strange topography of the Hotel and the fact you have to carry your case up and down stairs without the benefit of a lift.

Ok it is not a Hotel for tourists, there is nothing of interest nearby but if you have business in the area or if you need to visit Jo'Burg or Pretoria, it is perfectly situated.

  • Stayed April 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank wearytraveller013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 bubbles Reviewed March 3, 2011

There are so many things wrong in this hotel -- its actually difficult to find something nice to say about it.

Checkin -- curt staff informed us that our credit cards would be charged right away. They don't believe in credit blocks, something about hotel residents running away without paying the bill blah..blah...(After staying here for a week, I understood why people would want to do that). Not only do they charge you in advance, but over and above the price of the rooms they charge you a "security deposit". Mind you, the room rates aren't cheap by any measure.

From Checkin to Room -- all the porters mysteriously vanished. I then understood why. The hotel has a bizarre architectural design -- all the rooms are on 2 alternating levels -- so even if your room is on the "ground floor" you may have to climb up and down a insane series of stair-cases. Why would anyone build a hotel like this unless they were sadists ? If you are on a wheel-chair this might very well be the last straw.

Room -- Fiddly key card on door, never worked properly. Then they have key card access doors from the lobby to the rooms area (which didnt inspire much confidence… "its for your own security" the checkin clerk told me rather ominously). There is the standard television in the room. Reasonably silent when no one is having a party in the outdoor area. The shower in the bathroom is another example of an idea gone horribly bad. Instead of a standard hot water faucet -- there is a contraption for switching and regulating the hot water -- it took me a day to master taking a shower with this thing.

Internet Access - not free. charged and moderately fast. This is no good, if I am paying for it -- it better be fast.

Location -- The hotel is poorly located. You have to use a taxi to reach anywhere -- and everywhere else is a long distance away. In the absence of alternatives you can be sure the resident taxi service is not cheap.

Restaurant -- Breakfast is OK. The ala-carte menu is passable fare at best. Why would you want to eat here anyway ? There is a bar which attracts some colorful crowd, which might be of interest if you are into that sort of thing.

  • Stayed October 2010, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank nanasaheb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Midrand hotels

Manchester, United Kingdom
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed January 27, 2011

I'm at a loss to understand why this hotel has had so many bad reviews. I had a very pleasant stay indeed. I had a very relaxing three day stopover here and everything was very satisfactory. Some of the staff can be a little surly but if you are pleasant with them they open up to you and are very friendly. Most of the restaurant staff were extremely pleasant especially Paul who was charm personified.
The only problem is that the rooms are on two levels spread out a long way from reception and on sub levels with steps etc so it can be a real trek and there are no lifts.
However, my room was very pleasant and facing the pool and I slept incredibly well here.
There is a lovely terrace overlooking the pool which serves drinks and snacks all day and a refurbished modern bar area. I had dinner twice in the restaurant and the food was excellent.
This is a perfectly pleasant hotel and I would happily stay here again.

  • Stayed January 2011, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank gwokypoodle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed September 9, 2010

the good points:

pool area is nice and peaceful


the bad:

staff who arent rude at all but just dont seem able to actually get anything right first time

lack of security - following a robbery key cards were introduced , which had to be used not only to enter your room but to enter the corridoors the rooms are on - - however - the doors from the lobby to those corridoors are more often than not just left ajar - as are the patio doors which lead to the pool - and yes - from the pool the doors into the corridoors of bedrooms are often left open too

if you dont have a car or dont book the mini bus to take you out ( not always reliable sorry to say) then youre stuck with eating at the hotel - the menu is very limited and half the time what you receive is NOT what you ordered at all

internet is ridiculously expensive - however i do feel and believe that the hotel changes the price depending on who you are and if youre with a large group or not - not only is it expensive but its slow and unreliable - - - - south africa considers itself more advanced than other parts of africa but should be embarrassed that as far as technology and service goes - the protea falls way behind hotels in nigeria, ghana, kenya , uganda etc


if i had a choice i would never come to this hotel again - - there are much better choices not too far away in sandton etc

  • Stayed July 2010, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank slush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed August 25, 2010

Lobby and rooms are ok. Only one bar/restaurant (not great) and nothing in close neighbourhood at all. The hotel restaurant has a dead slow service and wrong food was brought to our table. When we asked the waiter he told us that this was ordered. It took a long time to get is right again. The bill was not right as well. Free bottle of wine was given (which was terrible) Sorry no good review to give for this hotel. Management problem?

  • Stayed August 2010, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Vaporiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed August 25, 2010

I was shocked at the cost of using the internet here and therefore went without.

I ate downstairs in the bar area and ordered baked pasta. When it came, it was actaully just very over boiled penne with beef mince, large pieces of bacon fat in it and finished off with a huge amount of cheese. The whole thing was so salty that I couldn't eat it. Saying that, I did have edible meals there, it's just a bit of a gamble!

I had my mobile phone stolen from my room.

  • Stayed July 2010, traveled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank JanetWise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Protea Hotel by Marriott Midrand

Property: Protea Hotel by Marriott Midrand
Address: 14th Street, Noordwyk Ext 20 | Halgway House, Midrand 1685, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Midrand
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Midrand
Price Range (Based on Average Rates): $
Hotel Class:4 star — Protea Hotel by Marriott Midrand 4*
Number of rooms: 177
Official Description (provided by the hotel):
Protea Hotel Midrand – Where you want to stay between Sandton and Pretoria. Protea Hotel Midrand is situated halfway between the dynamic, bustling cities of Johannesburg and Pretoria. The luxurious hotel provides optimum access not only to this prestigious business districts' numerous corporate headquarters and conference venues, but also to business and shopping destinations throughout the Gauteng region. As befits a 4–star Protea Hotel, plush elegance is evident from the moment you enter the spacious foyer with its sophisticated combination of Italian granite, cherry wood finishes and lofty glass–and–wood–rafted ceiling. This level of quality extends to the hotel's spacious bedrooms. Protea Hotel Midrand boasts all the facilities needed for business travellers - conference facilities, 24 hour fitness centre and a Gautrain bus service. For those with some leisure time; relax and unwind beside the large pool area, spoil yourself with a treatment at the in house beauty salon or visit The Palm Terrace Restaurant for an unforgettable dinner experience. ... more   less 
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Also Known As:
Protea Hotel Midrand

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