arrived at doves nest on the 29th of march 2012.our pick up person at the airport was already waiting ( a plus) but not the driver.. we waited for over an hour for the driver to finaly come. got to doves nest and ther was confusion over our rooms that the receptionist and her colegue continuosly mumbled to each other about the security guard showed us to our rooms :-( ...its noisy, there is no control over guests conduct especially at night, was disturbed by some late unruly arrivals at 3am who where yelling on top of their voices.
the breakfast is average but, have to keep reminding for simple requests such as warm milk. a waitress at some point wore bed slippers to the dinning to serve breakfast..
this was my familys fourth time staying at doves nest and our last !! standards have deteriorated, staff isnt proffesional, at times rude except for a waiter named kelvin he went out of his way to be kind and helpful.
doves nest is a good idea going bad, covenient location to airport, however, management should work hard and uplift the standards it had some three or so years ago when we first stayed here. staff should be trained to be polite and mannered.
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- Also Known As:
- Dove`s Nest Guest House Hotel Kempton Park