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“Emperors Palace Rocks”

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Peermont Mondior at Emperors Palace
Ranked #5 of 26 Hotels in Kempton Park
Certificate of Excellence
Johannesburg, South Africa
1 review
“Emperors Palace Rocks”
Reviewed August 11, 2014

Was the best weekend of my life, everything was done professionally and the staff was very friendly. The room was clean and very comfortable.I really enjoyed dinner and breakfast, big ups to the chefs they really outdid themselves. All I can say is Emperors Palace rocks!!!

  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mthoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review, August 16, 2014
Dear Guest

Thank you for your great review received, we are looking forward to welcoming you back soon!

Kind Regards

Anna-Lize Scully
Guest Relations Manager
Emperors Palace Hotel Casino Conventions Resort
011 928 1732
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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903 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Barcelona, Spain
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 11, 2014 via mobile

Rooms are bigger than the peermont metcourt and bathroom is normal and quite big. Very comfortable with good breakfast and close to the casino area which makes you feel that you are not trapped in an airport hotel. Very good breakfast and nice staff.

Stayed August 2014
Helpful?
Thank NuPlaSa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria, South Africa
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 10, 2014

We rally had a bad experience here. Booked in on the 8th August 2014. Very unfriendly reception. Great room. Cold champgne! Then at dinner we were not on the 'list'. Had to proof I paid before a very bad dinner

Room Tip: Go for the kingsize bed! Beware of the porters in the passages, the nearly ran me over! Bomped me ou...
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  • Stayed August 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank JannesNel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 6 Contributor
115 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 5, 2014

Everything for everyone under one roof. Good restaurants, mall like entertainment places, casinos, game areas and more. We also took the airport shuttle to got for shopping at the airport since the city is not safe. We did a lot of good shopping.

Room Tip: The Rosa Pegasis Suite was the best experience.
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  • Stayed August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Haresh2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmperorsPalace, Guest Relations Manager at Peermont Mondior at Emperors Palace, responded to this review, August 16, 2014
Dear Guest

Thank you for making us your preferred hotel residence, we are looking forward to welcoming you back soon!

Kind Regards

Anna-Lize Scully
Guest Relations Manager
Emperors Palace Hotel Casino Conventions Resort
011 928 1732
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 4, 2014

This hotel was our first introduction to South Africans outside of the airport. Everyone was very obliging and the hotel was clean and quiet. Having just flown 14hrs from Sydney we were tired but hungry. We met in the bar and ordered drinks then moved outside of the smoking area to where we could order food. Everything arrived hot and tasty and again plenty of it. We then retired to our rooms, showered and slept. The room was compact but for overnight it was fine. Shower pressure & hot water was good and lovely after a long flight. We met for breakfast which was amazing. A buffet of everything you could think of and some you didn't. I would recommend this hotel for travelers wanting to stop close to the airport. Also there is a casino next door if you like that sort of thing.

  • Stayed August 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Toni F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medellin, Colombia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 4, 2014 via mobile

I recently stayed at Peermont Mondior, and all I can say is that it was a disaster.

After a very very long flight all we were expecting was some food and a nice bed to sleep.

When we arrived, we were welcomed by an unfriendly staff. Check-In took hours. For our surprise, the receptionist was not able to find the booking of 1 out of the 3 rooms that we booked for. We showed him the voucher as a proof of our booking and he managed to get the "missing" room. As traveling with family we would expect all 3 rooms to be on the same floor but they were't which is uncomfortable.

The rooms are small, old-fashioned and the bathroom needs very deep cleaning, also hot water won't come out on the first 5 minutes of a shower.

Wi-Fi? Dream it because the "free wi-fi" that the hotel offers lasts about 15 seconds, and if you want more for a sloppy connection, you have to pay.

The hotel itself is a Casino, not as we expected because we were not in Las Vegas, and the staff is INCREDIBLY RUDE.

For instance, when we went to get some food on the restaurant on the lobby we didn't want to eat the buffet, so we order a la Carte, however my sister went for a soup at the buffet and my wife went with her just to accompany her but took absolutely nothing. When paying, we saw that we were being charged for 2 soups, so I kindly asked the waiter to cancel the charge for the other soup, being rude, she called the manager (A black woman with curly hair) and we explained the situation, rudely she told the waiter to remove the charge for the other soup.

I do not recommend this hotel not for short layover nor for long layovers. I'm sorry and I know that the experience for everybody, but some things never change.

I urge the management to take action to fix the problems, especially the rude staff, which for me is the worst thing at Mondior.

Stayed July 2014
Helpful?
2 Thank Martin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelspruit, South Africa
1 review
Reviewed August 3, 2014

I would recommend Mondior if you want to have a mature Birthday Party. Altogether we were 30 guests and the service was excellent! No-one was left behind and the staff made our party feel special. Thank you!


  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank McCreedyS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peermont Mondior at Emperors Palace

Property: Peermont Mondior at Emperors Palace
Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Kempton Park
#2 Spa Hotel in Kempton Park
#4 Luxury Hotel in Kempton Park
#6 Romantic Hotel in Kempton Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Peermont Mondior at Emperors Palace 4*
Number of rooms: 150
Official Description (provided by the hotel):
Hotel facilities include: Bar and Lounge (Silver Moon), Breakfast Restaurant (Oriana), Baby sitting services, Business Centre, Helipad, Secure parking, Complimentary shuttle service to and from the Airport, Wireless Internet access in public area. ... more   less 
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Also Known As:
Peermont Mondior At Emperors Palace Hotel Kempton Park
Mondior Concorde

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