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“Great transit hotel”

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Peermont Mondior at Emperors Palace
Ranked #5 of 26 Hotels in Kempton Park
Surfers Paradise, Australia
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Great transit hotel”
Reviewed February 24, 2014

The casino and the rest of the complex a bit wasted on me as I was in and out overnight. Great location, comfortable bed. Breakfast the usual South African extravaganza. Stayed later at the D'Orialle also in the Emperors Palace complex and reviewed here also. If you can catch a good deal on the internet then I'd go for the D'Orialle for not many dollars more. Gardens and facilities are better there and its closer to the casino and the fast food outlets if that's your thing.

Not much but car park to see from the hotel window from my room but the other side may have been better.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Buccaneer-001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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845 reviews from our community

Traveler rating
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    59
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
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English first
East London, South Africa
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 24, 2014

Absolutely everything about our experience at the Mondior was way above expectations!
The receptionist was super friendly and made us feel like rockstars. The rooms have everything you could want. They were clean, comfortable and beautiful!

Room Tip: Don't drop your mobile phone in the toilet! Not that that happened to us....but I'm sure tha...
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this review, March 14, 2014
Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Mondior Hotel at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 20, 2014

Our family stayed here on 2 separate occasions for one night each time as we were flying into Joburg one day and out the next. It suited us fine as it is so close to the airport. The buffet breakfast was enormous and very well done plus you can have eggs cooked to order. There are many places to eat in the casino area for lunch or evening. So if you are there for a short time it is a great place to stay. Rooms were clean and tidy. No complaints about staying here tho unless you are a casino lover, there isn't much else to keep you here for more than a night or two.

Room Tip: Non smoking rooms away from the lift wells.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pud01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this review, March 14, 2014
Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Mondior Hotel at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, MB
Level Contributor
131 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed February 20, 2014

The wife and I stayed here one night in December. If took over an hour for us to get checked in. The woman at the front desk was very rude and stuck up. The room was ok. Nothing special. It was a non smoking room but it smelled like smoke. The sheets even smelled like smoke! Big turn off. The breakfast buffet was very bad. I would not recommend it at all. I would not stay here again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mslawik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this review, March 14, 2014
Dear Valued Guest

Firstly thank you so very much for taking the time to give us a review regarding your recent stay at the Peermont Mondior Hotel, I trust that you had a good trip home and a memorable and enjoyable trip to South Africa. I sincerely thank you for making Emperors Palace your “home away from home” and it’s really good to see that your stay with us was comfortable. Your comments regarding the issues you experienced at the hotel front desk have been forwarded through to the relevant management so that they are made aware of this feedback and can rectify the problem, I promise you that this is not the standard of service we afford our guests at Emperors Palace and I sincerely apologise for this.
Once again, thank you so much for rating us so highly and I look forward to welcoming you back to Emperors Palace in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 19, 2014

I stayed at the Mondior at Emperors Palace for business on the 6th February. The location to the conference centre is very convenient and the hotel staff are very friendly. The only complaint I had was that they first gave me a room on the 1st floor above the entrance; this was very noisy as you heard all the staff and guests talking as they entered the hotel. I was then moved to the 3rd floor which was much better. The breakfast was one of the best I have ever had the selection was great. Overhaul the hotel was pleasant and I would stay there again.

Room Tip: Stay on the 3rd floor it is less noisy.
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carin14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this review, March 14, 2014
Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Mondior Hotel at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
76 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed February 17, 2014

We stayed at this hotel for 1 night, just to wait for our next day connection. The location was excellent for its purpose: very close to the airport, with free shuttle. It's very far from the city, be prepared to spend US$ 200 to go and come back.
The rooms are very small and the service is not as friendly as in other hotels we stayed in South Africa. Everything has to be done at the Casino (like exchange or meals).
Breakfast was good, with a lot of options.
It's OK for 1 night or if you like to spend time at the casino, but I wouldn't recommend it for a longer stay in Johannesburg.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carolina-SP-Brazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caron c, Manager at Peermont Mondior at Emperors Palace, responded to this review, March 14, 2014
Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Mondior Hotel at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springs, South Africa
2 reviews
Reviewed February 17, 2014

Get something to clean the shower floor and doors properly
the rest of the room was clean and the staff were very friendly -
The food was excellent
I will recommend you to friends and family
Happy belated Valnetine's day




Room Tip: always stay as friendly as you were
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Catharina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peermont Mondior at Emperors Palace

Property: Peermont Mondior at Emperors Palace
Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Kempton Park
#2 Spa Hotel in Kempton Park
#4 Luxury Hotel in Kempton Park
#6 Romantic Hotel in Kempton Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Peermont Mondior at Emperors Palace 4*
Number of rooms: 150
Official Description (provided by the hotel):
Hotel facilities include: Bar and Lounge (Silver Moon), Breakfast Restaurant (Oriana), Baby sitting services, Business Centre, Helipad, Secure parking, Complimentary shuttle service to and from the Airport, Wireless Internet access in public area. ... more   less 
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Also Known As:
Peermont Mondior At Emperors Palace Hotel Kempton Park
Mondior Concorde

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