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“Acceptable but No Frills”

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Peermont Mondior at Emperors Palace
Ranked #5 of 26 Hotels in Kempton Park
Certificate of Excellence
Reviewed November 14, 2012

I stayed in the hotel for 3 days to attend a conference, and found it adequate in its provision though rather lacklustre in its decor. The service is fine, and we did not experience the sort of problems other reviewers have. Indeed, we appreciated very much that, arriving early in the morning, on our prompting, we were allocated our rooms at 11 am well ahead of the scheduled hour in the afternoon.

The hotel has limited amenity facilities, presumably relying for such to be provided in the casino complex of which it is part. If one is not interested in gambling, then hard luck. The adjacent 5-star hotel has a nice swimming pool though in a lovely landscape garden where I enjoyed a leisurely afternoon resting on the sun-deck.

The buffet breakfast was fairly decent though could be better for a 4-star hotel. We did not have our main meals in its only cafe/restaurant. There are plenty of eating outlets in the casino complex. The few we tried, including Chinese cuisine and African grill, offered respectable food with good value for money.

All in all, Peermont Mondior is functionally adequate for a brief stop-over; but certainly too pricey for its location and facilities as a 4-star hotel, and not the best choice for a conference either.

  • Stayed: November 2012, traveled on business
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Thank Cletus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 14, 2012 via mobile

We only stay one night in this hotel
The check in was slow they had 2 people at the front desk and only the one that was already withy guest could check us in the other said she did not had a password time passed by and then the one with no password went to look for help a nice guy came out and help us he even gave us tots for free for the movie theater.
The room was small but good enough for one night, nice decorated.
The bathroom was ok however they need to do something with the grout in the shower it looks very stain by mold or black and grey
The day we arrive on the tile of the bathroom seem to be hair so I ask housekeeping if they can come en clean it they did it immediately and show me that some of them were not hairs but cracks on the tile
Good breakfast buffet, convenient shuttle service and free Internet from the lobby for a period of time

  • Stayed: November 2012
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Thank Alona13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012 via mobile

We stayed a night and check-in was so slow. The room was in the first floor at the corridor en route to the casino so many people walked by. Luckily it was not so noisy. The room was pretty small but there was a bath tub and shower cubicle facility. Breakfast was disastrous. There was nobody to lead us to the table and when we sat at one of the vacant spot, the waitress asked us to wait for another table. There were a few guests who had plates of food but had to stand around even though there were many empty tables because they did not clean fast enough. Luckily check out was quite a breeze.

  • Stayed: October 2012
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Thank robindolphin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

This hotel is a disgrace!!! we checked in for an overnight, as it was close to the airport and provided transport to and from the airport. shown to our room, which was tiny. set the airconditioning to cool the room and went out for a bite to eat. came back and the tempurature had risen to a hot 26c, not cooled as it should have. contacted receptiion and advised a serviceman would attend, further contact to reception eventually got the serviceman, he would adjust it somewhere and return to check. 1 hour later no return call by the serviceman. Contacted reception again to advise that we were packed and would they change our room, only to be advised that they were 100% full!!! a visit to reception to advise them that we were coming down to reception with our luggage and would sleep in the foya, did we get a room change...what a disgrace....to have to go thru this with management, who when they finally visited our room (3.5hrs after our first call) did agree that the room was too hot.

There are better airport hotel than this at Johannesburg Airport, do yourself a favour and steer clear of the place . We would rather sleep in the street than ever stay here again.

  • Stayed: October 2012, traveled as a couple
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Thank cabsavie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

Stayed 2 nights here for the race horses auction on Friday and the race on Saturday
Facilities are ok room is small only a bar and restorant
But as the hotel is in the Emperor Palace you can find many restaurants and Casino on your door step
The hotel is busy with groups of tourists - maybe from the near by airport ( mostly Chinese )
It's ok for stop over

  • Stayed: November 2012, traveled on business
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Thank Shlbre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

As with most other reviewers, we arrived in the evening for a one night stay prior to heading out to the game lodges. The front desk staff were on the slow side but eventually got us checked in. The room was definitely small for two people; we found it worked if one sat on the bed while the other moved about the room. The shower and the bed were fine however and those were the crucial items. We did not encounter any noise from inside or outside the hotel and slept well. The restaurants in the casino complex ( we went to Tribes) are significantly overpriced but the decor is funny - loved the statue of David draped in chiffon bits standing in a fountain! The breakfast back at the hotel was surprisingly good with very attentive service. We checked out efficiently as there was a manager on duty. We had private transportation and did not use the shuttle.
I would not want to spend a week here but for one night it is adequate.

  • Stayed: September 2012, traveled as a couple
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Thank Trippinbrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

We stayed at the Mondior back in April this year on a stop over from Johannesburg on our way to safari. It would seem most guests at the complex are here for this purpose.
The free shuttle to & from the airport was a big plus - unlike other reviewers we didn't find it difficult to locate the shuttle service they do provide a map on the website which is fairly self explanatory.
Check-in was simple & the price we got (booking direct with through the Emperor's Palace website) of around $99AUD for 1 night including breakfast seemed more than fair. The rooms are quite small & our shower didn't seem to drain properly, however for 1 night it was clean, very modern, great for a shower & good night's rest.
There are many restaurants within the complex (they are a little more difficult to find from Mondior) which means as long as you're not fussy there are plenty of options for an easy dinner without having to leave the complex.
Breakfast was your standard buffet again with plenty of options & also good service.
I don't think many people are actually coming to the Emperor's Palace for their holiday - so for a stopover hotel with easy & fast access to & from the airport at a reasonable price I would definitely recommend the Mondior.

  • Stayed: April 2012, traveled as a couple
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Thank AussieGypsy9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peermont Mondior at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Kempton Park
#2 Spa Hotel in Kempton Park
#4 Luxury Hotel in Kempton Park
#6 Romantic Hotel in Kempton Park
Price Range: $133 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Peermont Mondior at Emperors Palace 4*
Number of rooms: 150
Official Description (provided by the hotel):
Hotel facilities include: Bar and Lounge (Silver Moon), Breakfast Restaurant (Oriana), Baby sitting services, Business Centre, Helipad, Secure parking, Complimentary shuttle service to and from the Airport, Wireless Internet access in public area. ... more   less 
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Also Known As:
Peermont Mondior At Emperors Palace Hotel Kempton Park
Mondior Concorde

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