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“Fabulous Hotel for Short Stay”

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Peermont D'oreale Grande at Emperors Palace
Ranked #8 of 26 Hotels in Kempton Park
Surrey, Canada
Level Contributor
316 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
“Fabulous Hotel for Short Stay”
Reviewed October 2, 2013

My wife and I stayed 1 night here on a trip from Kigali to Victoria Falls. I had arranged for us VIP transport as the shuttle was not available at the time of our airport arrival. The VIP transport was excellent, albeit a short trip.



LOCATION: 
The hotel is conveniently located near the airport and is very suitable for a short stay.


SERVICE:
 The level of service at this hotel is excellent. Throughout our stay, the level of friendliness and service exhibited by various staff members was impressive.



ROOMS:
 Our room facing onto the lush grounds at the rear of the hotel. The room itself was clean and had all the amenities that one would require including a humidifier.


DINING:
 We only had breakfast and we found the service, food and location to be excellent.


This is a very, very nice hotel that provides a high standard of service and amenities for the weary traveller to prepare you for your next journey.



We would definitely stay here again.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MisterCheeky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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908 reviews from our community

Traveler rating
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    131
    59
    42
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Folsom, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 30, 2013

We stayed here overnight to catch a flight the next day. The room was fine though I believe this hotel is not new. Lights by the bedside didn't work and maintenance couldn't fix them. Front desk has trouble connecting you to another room...seems things don't always "work" like we are used to in the USA. I guess we are spoiled. But the staff were very gracious and kind and breakfast was very complete and accommodating to all ethic desires. You can have many dinner choices in the food court just across the street where the casino apparently is as well.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovegoodfood58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed September 29, 2013

This is a nice hotel that has excellent customer service. It is very convenient to the Casino – is in the complex. Security is excellent. Because it is attached to the Casino there are many options for restaurants. Their breakfast buffet is extensive and very well done. Almost anything you could want. We did not eat dinner there – we went into the Casino complex. We felt the rooms were just a bit on the small side having stayed at the Metcourt Suites on a previous visit. We were not sure how it received a 5 star rating – four perhaps.

There is a bus stop for the Gau Train right outside (if you have a train card) and the bus takes you to the nearby train station at a much cheaper cost than taking the train from the airport. This is handy if you want to shop at other locations such as Rosebank or to go to Sandton. There is a shuttle bus to and from the airport every 20 minutes during most of the day which is very convenient.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 28, 2013

The rooms are excellent condition. The staff was gracious and accommodating. We stayed two nights in the king executive room (Rm 2101) and in one night in a room on the club floor. The executive room is worth the extra space. There is a loveseat sitting area next to the bed. The regular room is about 20% smaller. The club level has expected benefits in the Concierge Lounge: breakfast, evening appetizers and drinks included. Free WiFI is included for all rooms which was a great benefit for keeping in touch with family, on-line check-in and uploading photos from safari. The casino and emporium area has similar theme to Caesar's Palace in Vegas. Just on a smaller scale. So if you like Vegas like we do, this is a nice transition after a long flight.

We used the free shuttle to get back and forth from the airport. The hotel shuttle depot is located past the vodaphone shop, the car rental counters, and the intercontinental hotel. For the shuttle, D'Oreale is the last stop for arrivals and the first stop for departures. The drivers were courteous and accommodating. It would be a good idea to have back up for the drivers during busy times. On Saturday nights, the shuttle was also used by people with layovers to get to the casino which didn't leave much room for hotel guests. So we had to wait for a second shuttle and "battle" for a space on the return. When we left Friday morning, the shuttle was filled up with guests before getting to the final stop.

Room Tip: 2101 is near the elevator. We had to move from one room at the end of the hall because it was near...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KayBee698
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
157 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed September 28, 2013

We stayed on the fourth floor same room really quiet room twice, next to suite. Non smoking floor.
The main restaurant for breakfast had a huge variety of different nationality food.
The staff were helpful and courteous.
We had dinner in same area twice, one a buffet and the other a la carte. The service was exceptional and the food delicious all prepared and decorative. Meat tender and well cooked. Love pumpkin soup here.
The shower head in bath kept falling off on to our ankles, when we moved out quickly. Told reception, but when we came back week later, it still was not fixed. So told reception it could hit a smaller person on the head. Within the hour it was fixed.

Over all a very pleasant stay in this splendiferous resort!

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 27, 2013

We had a pleasant stay at this palace , but it is far from the 5 star category in regards to the cleanliness and the neatness of the rooms. The best part that the hotel is connected internally to the biggest casino around. The other options of the theaters and the shopping area based on the theme of Venetian Hotels is wonderful . There are huge options of restaurants and cafés .. Overall was a pleasant stay

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DEVz18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 25, 2013 via mobile

On a business trip to Joburg was put up here on the club floor
Private lounge etc but the rest of the hotel was very good. Will definitely come here as a stopover for holidays as very secure and close to airport.
The Emporer's Palace is a mini Vegas, ie cheap tacky gambling, but there are many good restaurants in the complex and like I say in SA security is a main priority.

Stayed September 2013, traveled on business
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peermont D'oreale Grande at Emperors Palace

Property: Peermont D'oreale Grande at Emperors Palace
Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Casino Hotel in Kempton Park
#4 Romantic Hotel in Kempton Park
#5 Luxury Hotel in Kempton Park
#5 Spa Hotel in Kempton Park
#8 Business Hotel in Kempton Park
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Peermont D'oreale Grande at Emperors Palace 5*
Number of rooms: 182
Official Description (provided by the hotel):
Peermont D'oreale Grande at Emperors PalaceDiscover untold luxury and regal comfort...The 5-star Peermont D'oreale Grande hotel at Emperors Palace is conveniently located next to OR Tambo International Airport in Johannesburg. The hotel features 192 elegant rooms and suites all lavishly furnished in superior style and the exclusive Club Floor and Lounge on the 5th Floor offers superior concierge services. The opulent surroundings are complimented with state-of-the-art facilities for added ease and comfort. Dine at the elegant Aurelia's restaurant, indulge your senses at Octavia's Sensorium health and beauty spa or sip on a cocktail while watching the African sunset kiss the earth goodnight at Neptune's Pool Bar. Guests also have access to the casino, dining and entertainment facilities of the resort. Emperors Palace. The Palace of Dreams ... more   less 
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Also Known As:
Peermont d`Oreale Grande At Emperor`s Palace Hotel Kempton Park
d Oreale Grande Hotel

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