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“OK ....but”

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Peermont D'oreale Grande at Emperors Palace
Ranked #8 of 26 Hotels in Kempton Park
Certificate of Excellence
Guildford, United Kingdom
Level 4 Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“OK ....but”
Reviewed February 11, 2013

This hotel is not a five star hotel. At best it is a four star. My wife and I stayed here for one night en-route to a safari and one night en-route back to the UK. On both occasions we had a standard room on the 4th floor which was quite clean but battered and worn. The biggest problem was the restaurant, Aurelia's on both visits. It is trying to be something it is not and there was a marked decline in its ability to deliver quality and service between the two visits which were two weeks apart. The staff try really hard but are let down by the Kitchen which cannot cope with more than 20 people and the menu is far too grand and complex for what the size of the kitchen will allow. The trouble is that the only alternatives are the fast food places in the Emperors Palace or take a taxi into town, or stay at another hotel. I would suggest the later is probably the best course of action.

Room Tip: Get a room overlooking the pool not the car park and casino which tends to be noisy late at night es...
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Value
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Leicester
Level 5 Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 7, 2013

Good quality hotel with plenty of amenaties, more designed for couples and business people than families.

Close to casino and entertainment centre, and bar and food prices were reasonable.

The service to obtain food and drink around the pool was very slow, and the pool itself was cold and could do with a good clean around the fountain

  • Stayed February 2013, traveled with family
    • Value
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Helpful?
2 Thank PRSLeicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vineland, New Jersey
Level 4 Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 2, 2013

Stayed here for 3 nights on business during January as it was apparently billed as a 5 star hotel.

Its not 5 star although it does try very hard, a bed with albeit clean but sheets with holes, and a TV that drives you mad if you can see the picture through the interference.... oh dear.

The room I had was a double and had to wait two hours before it was made available but I did arrive at 12.00 midday, but it did seem a long time to prepare. It was not large but again not small so I cant complain here. The bathroom was as expected clean and tidy with all the normal amenities.

The plus for this hotel is the location, convenient for the airport and with a host of decent restaurants on its doorstep, plenty of free parking right outside the hotel, oh and the casino if you enjoy parting with your money.

Staff were always very helpful so no complaints here.

So in summary, a decent hotel with a few improvements necessary to make it a 5 star establishment, but all in all one I would stay in again but would try to get a discount next time as its a bit pricey in my opinion.

  • Stayed January 2013, traveled on business
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Helpful?
2 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sangli, India
Level 5 Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 30, 2013

We were booked by our agent in this hotel and charged 4500ZAR (30000INR or 550USD) per night. I checked expedia and found the rate to be 2000ZAR (12000INR or 220USD). The over charging completely wrecked my stay because my expectations went up accordingly. For the price, the room was way below average. The shuttle to the airport was nice and runs every 20 mins from behind the Intercontinental at the OR Tambo airport. The staff was nice, the pool is amazing and so is the garden behind the hotel. If you book in advance and get a rate closer to 200USD it is fantastic and recommended to everyone wanting to stay near Jo'Burg airport.

Room Tip: Book in advance and check rates on travel sites as well as the hotel website. They differ considerab...
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  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
2 Thank HrishiS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 27, 2013

We were in JNB for one night to get our connecting flight. This hotel is perfect for a short stopover. Shuttle to and from the airport was reliable. We even used the shuttle to go back to the airport and catch the Gautrain into Sandton. The rooms are clean and look like they have been recently refurbished. The pool and hotel gardens are stunning. The lobby reminds you of a mini vegas style hotel. Breakfast was really good. There are multiple choices for dinning at the casino. We frequently come back to SA to see family and we will definately stay here again.

  • Stayed January 2013, traveled with family
    • Value
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Helpful?
1 Thank Gerard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fenstanton, United Kingdom
Level 5 Contributor
71 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed January 25, 2013

We arrived in Jo'berg and wanted somewhere to fall into close to the airport before setting off on our road trip. The Emperor's Place is billed as Las Vegas something that was not obvious on arrival apart from the casino signs. Checking with the concierge on where to eat we were directed to this slightly unreal Disney-esque experience that was not explained or promoted anywhere in the hotel. Multiple restaurants from every nationality all under an almost realistic artificial sky. We had a great meal in of the many outlets overlooking themed Italian streets surrounding numerous gambling opportunities. The hotel itself is what you'd expect, however the breakfast was the best buffet I think we have ever seen. They call SA the rainbow nation and certainly every taste was represented a breakfast. Overall great place to be close to the airport.

  • Stayed January 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank NigelFerrier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandton, South Africa
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2013

I booked a ticket to treat myself to a comedy show that was being hosted at the Emporium at Emperor's Palace so instead of driving back home late that evening I booked accommodation at this establishment. It was definitely an excellent choice! Loved the shuttle service offered to the airport, makes perfect sense in convenience. Great service, stunning room with matching views. I would definitely be back even though I do reside on the other side of Jhb :-)

Room Tip: Corner suites quite higher up have the best views!
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  • Stayed June 2012, traveled solo
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Helpful?
1 Thank EdithC13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peermont D'oreale Grande at Emperors Palace

Property: Peermont D'oreale Grande at Emperors Palace
Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Casino Hotel in Kempton Park
#4 Romantic Hotel in Kempton Park
#5 Luxury Hotel in Kempton Park
#5 Spa Hotel in Kempton Park
#8 Business Hotel in Kempton Park
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Peermont D'oreale Grande at Emperors Palace 5*
Number of rooms: 182
Official Description (provided by the hotel):
Peermont D'oreale Grande at Emperors PalaceDiscover untold luxury and regal comfort...The 5-star Peermont D'oreale Grande hotel at Emperors Palace is conveniently located next to OR Tambo International Airport in Johannesburg. The hotel features 192 elegant rooms and suites all lavishly furnished in superior style and the exclusive Club Floor and Lounge on the 5th Floor offers superior concierge services. The opulent surroundings are complimented with state-of-the-art facilities for added ease and comfort. Dine at the elegant Aurelia's restaurant, indulge your senses at Octavia's Sensorium health and beauty spa or sip on a cocktail while watching the African sunset kiss the earth goodnight at Neptune's Pool Bar. Guests also have access to the casino, dining and entertainment facilities of the resort. Emperors Palace. The Palace of Dreams ... more   less 
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Also Known As:
Peermont d`Oreale Grande At Emperor`s Palace Hotel Kempton Park
d Oreale Grande Hotel

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