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Peermont D'oreale Grande at Emperors Palace
Ranked #8 of 26 Hotels in Kempton Park
Certificate of Excellence
Reviewed April 30, 2012

I stayed at this hotel for 1 night because of a flight layover. It is a 5 minute drive from the airport and the hotel has a free shuttle that runs every 20 minutes.m. The staff was friendly and rooms were updated and clean. The hotel is connected to a casino, mall and food court so there are many options for the evening. With our package, breakfast was included. There was a great breakfast buffet with made to order hot items and a wide choice of fruits, breads, juices and yogurts. We needed to coordinate a last minute visit to the airport trave Clinic. The staff was so helpful in setting up transport and calling the clinic for us. Great job!

I actually wish I had a little more time at the hotel to explore the pool and spa.

  • Stayed: April 2012, traveled as a couple
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Thank Elsa3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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733 - 739 of 991 reviews

Reviewed April 27, 2012

The hotel is part of a huge complex of casino called Emperor's palace. Very busy and lively place with several restaurants to choose from. There are other hotels too within the complex but this is suppose to be the most luxurious. Having said that it certainly is very nicely made and oozes with luxury.

I had booked an executive suite (ZAR 3540 per night) and upon check in got upgraded to one of their Presidential suites (room 515). The room was top notch with fabulous facilities like sauna, Jacuzzi, Large sitting room with a proper bar.

The check in to check out everything was smooth in the hotel and I faced no problems during my stay but that does not make a great experience. Small things like being able to check in the room or even escorted and explained about the various features of the room, Hotel staff smiling and greeting you when they pass by in the lobby, attentive and consistent service of the service staff at breakfast, a good concierge service, and several things like that make a great hotel which unfortunately this hotel lacks completely. Thus I say software is average. I travel 120-140 days a year and stay in 5 star hotels worldwide and this hotel is certainly there as far as room quality goes but service needs improvement.

Good:
Room
Location - being in a big complex it is buzzing
Breakfast - Very good
Airport shuttle is good
Excellent shower

Bad:
No real concierge service just some helpful trasport staff who have no clue about things
Average turn down service - Didn't bother to change the towels and just made the bed
Min bar - wat mini bar, empty fridge and you need for call room service even for extra water

Room Tip: if you wanna splurge on suite then book the presidential suite. The room just amazing.
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  • Stayed: April 2012, traveled on business
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Thank Amit P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2012

there are three diferents hotels in this same casino area, so to just use the casino, you`ll find a better price, just for the confort, the price still high!!!

  • Stayed: April 2012, traveled solo
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Thank RICARDO A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2012

Had a good stay.Nice swimming pool.Complimentary airport shuttle was a bonus. Staff could be more friendlier and more attentive.Asked for an iron and board,only received it half hour later after asking for it the second time,only to receive a broken iron.Staff were also very noisy early in the morning as well as someone talking on a two way radio.In general a good hotel and value for money.

  • Stayed: April 2012, traveled as a couple
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1  Thank LJansen108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2012

simply very nice & wonderful experience. This hotel is a 10 minute drive from the airport and the hotel provides transportation to and fro. Security well addressed in terms of entrance and exit into main hotel compound. Good array of food choices and restaurant right within the same compund.

Room Tip: the views overlooking the main casino and the front porch would be very ideal.
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  • Stayed: March 2012, traveled on business
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Thank Yha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2012

Luxurious, tasteful and supurb service. You can even choose out of a selection of pillows that suite you best for your stay in heaven! The spa is also 5 star luxury and so impressively done in Ceasar style. Wow! Will definately visit again and so conveniently close by OR Thambo airport. The gardens was decorated with the most amazing Christmas lights that made our fairy tale stay felt so real!

  • Stayed: December 2011
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1  Thank Jacquesdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2012

considering safety issues of JHB the security looks excellent. Convenient considering the short distance from the airport. Reliable shuttles. I wish they had loyalty programmes.

  • Stayed: November 2011, traveled with family
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Thank Joseph N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peermont D'oreale Grande at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in Kempton Park
#4 Spa Hotel in Kempton Park
#4 Romantic Hotel in Kempton Park
#5 Luxury Hotel in Kempton Park
#8 Business Hotel in Kempton Park
Price Range: $170 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peermont D'oreale Grande at Emperors Palace 5*
Number of rooms: 182
Official Description (provided by the hotel):
Peermont D'oreale Grande at Emperors PalaceDiscover untold luxury and regal comfort...The 5-star Peermont D'oreale Grande hotel at Emperors Palace is conveniently located next to OR Tambo International Airport in Johannesburg. The hotel features 192 elegant rooms and suites all lavishly furnished in superior style and the exclusive Club Floor and Lounge on the 5th Floor offers superior concierge services. The opulent surroundings are complimented with state-of-the-art facilities for added ease and comfort. Dine at the elegant Aurelia's restaurant, indulge your senses at Octavia's Sensorium health and beauty spa or sip on a cocktail while watching the African sunset kiss the earth goodnight at Neptune's Pool Bar. Guests also have access to the casino, dining and entertainment facilities of the resort. Emperors Palace. The Palace of Dreams ... more   less 
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Also Known As:
Peermont d`Oreale Grande At Emperor`s Palace Hotel Kempton Park
d Oreale Grande Hotel

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