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“A high quality, convenient hotel in Johannesburg”

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Southern Sun O.R Tambo International Hotel
Ranked #9 of 26 Hotels in Kempton Park
Albuquerque, New Mexico
Level Contributor
108 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“A high quality, convenient hotel in Johannesburg”
Reviewed November 28, 2012

I stayed here for 7 nights, all I can say it WOW what a nice place. Almost walking distance from O.R. Tambo International Airport. Clean and exceptionally professional. I now understand why my client uses this hotel for the out of country guests. If you walk away with a want it is not that they did not come through is would be because you did not ask. The only down sides I could see would be you have to stay for a week to get 2 hours of WiFi per day, the vouchers expire at midnight and if you do most of your work early in the morning you have to down to the desk and sign for a new voucher for the day. The Cafe' and the restaurant were both spectacular, the complimentary breakfast buffet rivals most 5 stars in the states. The hotel is very clean but dated, they are remodeling it currently. It is very close to the airport and you would be hard pressed to know. Everything from the staff to the food was fantastic.

Room Tip: Quiet rooms, very clean, superb value, the pampering you get from the staff is fantastic.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank bsgrilling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review, November 29, 2012
Thank you very much for the positive feedback on your long stay with us.

We hope to welcome you back to our Hotel in the not too distant future.

Kind regards,

Louis-Andre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
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English first
Toronto, Canada
Level Contributor
1,120 reviews
300 hotel reviews
common_n_hotel_reviews_1bd8 489 helpful votes
Reviewed November 22, 2012 via mobile

Spent 2nights, great service. Rooms very comfortable, rooms clean, great shower in my room, shuttle is great, idyllic pool, great food ( buffet or a la carte) would stay again. Needs an ATM but shuttle will drive u to one.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OntarioCanuck1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review, November 29, 2012
Thank you very much for the positive feedback on Trip Advisor and we're glad you had a great time at our Hotel.

We hope to welcome you back to our Hotel in the not too distant future.

Kind regards,

Louis-Andre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
1 review
Reviewed November 22, 2012

I stayed at the hotel for two nights and i enjoyed my stay. The staff realy went out to entertain us.........the room was exquisite. The food was superb also..........maybe its just me but i really enjoyed and would come back anytime. Special great thanks also go to Mr. Borero

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaddGenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review, November 29, 2012
Thank you very much for the positive feedback on your stay with us.

We hope to welcome you back to our Hotel in the not too distant future.

Kind regards,

Louis-Andre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knysna, South Africa
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 18, 2012

We stayed for two nights at this hotel a few days apart.
The first night, the room had the following problems: chair at desk broken,door lock broken,bathroom basin drain blocked, toilet flushing inefficiently, air conditioner only working on fan, carpets shabby, sheet too small for the kingsize bed and mattress constantly became exposed..
We reported this directly to the General Manager the next morning on checkout and expressly requested that the next room be fully functional. He apologised and said that the hotel was slowly being revamped but the budget fell short of the requirements.On booking in for the next overnight stay, the staff were unaware that we had lodged a complaint earlier on and that the GM had promised that he would make a point of seeing that the room we would get would not fall short of 4 stars. We found the room very much better than the previous one. However, there was no refrigerator and one had to be found and brought in. On going to bed late that night we discovered that the duvet had been put on sideways for some reason and there were bloodmarks on it.
Never again !

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Dr Derek K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review, November 20, 2012
Good Morning

Thank you very much for providing us with some valuable feedback on areas where we need to improve.

Would you please get in to contact with our Guest Relations Manager (Tenza) should you wish to come back to our Hotel. You can contact her direct on tenza.mbombo@tsogosun.com.

We hope to welcome you back to our Hotel in the not too distant future.

Kind regards,

Louis-Andre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 15, 2012

It was a nice Hotel, my sister and I checked in during a lay over and had the best time there. They had great breakfast the next morning, friendly staff and great amenities. It was a short stay but great nonetheless.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank msladytravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review, November 18, 2012
Thank you very much for the kind words on Trip Advisor.

Your comment has been passed on to our Housekeeping Manager who will look at all our linen.

We hope to welcome you back to our Hotel in the not too distant future.

Kind regards,

Louis-Andre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sint-Niklaas, Belgium
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 13, 2012

Best welcome ever. After you've checked in you can go to the lounge where you can choose a glass of wine (no cheap wine) cookies, chocolat, cheese, fruit! The porter carries the bags to your room. The room was nice, very good shower in the bathroom. No problems with the airport nextdoor. Dinner was a luxurious buffet, everything you can think of was present. This is also for breakfast, everything fresh! Special thanks to the staff which were very friendly!

Room Tip: As the hotel is on airport grounds there's no 'better' side. If you sleep with your win...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank vderik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review, November 13, 2012
Thank you very for the kind words on Trip Advisor.

We hope to welcome you back to our Hotel in the not too distant future,

Kind regards

Louis-Andre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walvis Bay, Namibia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 6, 2012 via mobile

Nice predictable clean hotel. Reliable transport connections to and from the airport.
I always overnight here on my way to international destinations, 4 times this month alone.
They could improve the slow check in.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChristianFaure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this review, November 7, 2012
Thank you for the kind words onTrip Advisor.

We have noted your comment on the slow check in and our Front Office Manager will deal with her Team to speed up the check in process.

We hope to welcome you back to our Hotel in the not too distant future,

Kind regards,
Louis-Andre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Southern Sun O.R Tambo International Hotel

Property: Southern Sun O.R Tambo International Hotel
Address: Jones Road, Kempton Park 1627, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 26 Hotels in Kempton Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Southern Sun O.R Tambo International Hotel 4*
Number of rooms: 366
Official Description (provided by the hotel):
A world class International Airport Hotel 500m away from the Airport serviced by a complimentary 24 hour shuttle every 15 min and with complimentary capped Wifi. Exceptional dining both buffet and a la carte with 24 hour room service. 24 Hour bar for the thirsty traveller. ... more   less 
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