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Southern Sun O.R Tambo International Hotel
Ranked #8 of 27 Hotels in Kempton Park
Reviewed November 22, 2012

I stayed at the hotel for two nights and i enjoyed my stay. The staff realy went out to entertain us.........the room was exquisite. The food was superb also..........maybe its just me but i really enjoyed and would come back anytime. Special great thanks also go to Mr. Borero

  • Stayed: November 2012, traveled as a couple
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Thank MaddGenie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded November 29, 2012

Thank you very much for the positive feedback on your stay with us.

We hope to welcome you back to our Hotel in the not too distant future.

Kind regards,

Louis-Andre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,224 - 1,230 of 1,486 reviews

Reviewed November 18, 2012

We stayed for two nights at this hotel a few days apart.
The first night, the room had the following problems: chair at desk broken,door lock broken,bathroom basin drain blocked, toilet flushing inefficiently, air conditioner only working on fan, carpets shabby, sheet too small for the kingsize bed and mattress constantly became exposed..
We reported this directly to the General Manager the next morning on checkout and expressly requested that the next room be fully functional. He apologised and said that the hotel was slowly being revamped but the budget fell short of the requirements.On booking in for the next overnight stay, the staff were unaware that we had lodged a complaint earlier on and that the GM had promised that he would make a point of seeing that the room we would get would not fall short of 4 stars. We found the room very much better than the previous one. However, there was no refrigerator and one had to be found and brought in. On going to bed late that night we discovered that the duvet had been put on sideways for some reason and there were bloodmarks on it.
Never again !

  • Stayed: November 2012, traveled as a couple
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Thank Dr Derek K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded November 20, 2012

Good Morning

Thank you very much for providing us with some valuable feedback on areas where we need to improve.

Would you please get in to contact with our Guest Relations Manager (Tenza) should you wish to come back to our Hotel. You can contact her direct on tenza.mbombo@tsogosun.com.

We hope to welcome you back to our Hotel in the not too distant future.

Kind regards,

Louis-Andre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2012

It was a nice Hotel, my sister and I checked in during a lay over and had the best time there. They had great breakfast the next morning, friendly staff and great amenities. It was a short stay but great nonetheless.

  • Stayed: January 2012, traveled with family
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Thank msladytravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded November 18, 2012

Thank you very much for the kind words on Trip Advisor.

Your comment has been passed on to our Housekeeping Manager who will look at all our linen.

We hope to welcome you back to our Hotel in the not too distant future.

Kind regards,

Louis-Andre

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Reviewed November 13, 2012

Best welcome ever. After you've checked in you can go to the lounge where you can choose a glass of wine (no cheap wine) cookies, chocolat, cheese, fruit! The porter carries the bags to your room. The room was nice, very good shower in the bathroom. No problems with the airport nextdoor. Dinner was a luxurious buffet, everything you can think of was present. This is also for breakfast, everything fresh! Special thanks to the staff which were very friendly!

Room Tip: As the hotel is on airport grounds there's no 'better' side. If you sleep with your win...
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  • Stayed: October 2012, traveled with family
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1  Thank vderik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded November 13, 2012

Thank you very for the kind words on Trip Advisor.

We hope to welcome you back to our Hotel in the not too distant future,

Kind regards

Louis-Andre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2012 via mobile

Nice predictable clean hotel. Reliable transport connections to and from the airport.
I always overnight here on my way to international destinations, 4 times this month alone.
They could improve the slow check in.

  • Stayed: November 2012
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Thank ChristianFaure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded November 7, 2012

Thank you for the kind words onTrip Advisor.

We have noted your comment on the slow check in and our Front Office Manager will deal with her Team to speed up the check in process.

We hope to welcome you back to our Hotel in the not too distant future,

Kind regards,
Louis-Andre

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Reviewed November 5, 2012

Had a lovely one night stay whilst in transit. Friendly staff. Efficient check-out at 05:30 in the morning! Great shuttle service to and from the airport with friendly and curtious drivers. Overall an excellent experience.

  • Stayed: September 2012, traveled as a couple
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Thank Shaun_Stell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded November 6, 2012

Thank you very much for the kind words on Trip Advisor.

We hope to welcome you back to our Hotel in the not too distant future.

Kind regards,
Louis-Andre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012

2 days ago I was having a family meal in La Cala - Costa del sol and this afternoon ( 4th Nov ) I am here in the Southern Sun hotel close to the Johannesburg Airport .
I am only staying overnight as I will be continuing my journey to Mozambique early in the morning , the hotel is very close to the airport and on first impressions from the outside it's a modern glassy  style .
The check in was painless and quick and the staff were friendly and efficient ,my room was on the first floor it was clean and tidy and 2 comfy beds just what I wanted after a 10 hour flight .
There is something for everyone here , gym , sunning garden with pool , business centre . The bar next to the restaurant is colourful and bright .
I ordered a light snack to my room " Steak beef fillet Sandwich on baked ciabatta with onion , mushrooms and chilli sauce " the steak melted in your mouth - excellent value for money and for taste .
The hotel souvenir shop is worth a look and the ladies who run it are very knowledgable and more than helpful.
It was only a short stop and at the end of the day it is a transit -Airport hotel but I enjoyed it , it ticked all the right boxes for me .
Well done all at the Management and staff at the Southern Sun

  • Stayed: November 2012, traveled on business
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2  Thank cuddslfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louis-AndreBotha, Manager at Southern Sun O.R Tambo International Hotel, responded to this reviewResponded November 4, 2012

Thank you very much for the kind words on Trip Advisor.

We hope to welcome you back to our Hotel in the not too distant future.

Kind regards,
Louis-Andre

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Southern Sun O.R Tambo International Hotel

Address: Jones Road, Kempton Park 1627, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 27 Hotels in Kempton Park
Price Range: $115 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun O.R Tambo International Hotel 4*
Number of rooms: 366
Official Description (provided by the hotel):
A world class International Airport Hotel 500m away from the Airport serviced by a complimentary 24 hour shuttle every 15 min and with complimentary capped Wifi. Exceptional dining both buffet and a la carte with 24 hour room service. 24 Hour bar for the thirsty traveller. ... more   less 
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