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Peermont Metcourt Suites at Emperors Palace
Ranked #14 of 27 Hotels in Kempton Park
Reviewed April 29, 2014

I stayed at Metcourt Suites for a week. I enjoyed my stay, from accommodation, restaurants, gym, all in one place. The rooms are really nice and big, breakfast is good, friendly staff. The internet is also fast, if only the daily limit for the complimentary internet could be increased, the 15MB, is just too small. I highly recommend the place.

Room Tip: In some areas, the wireless signal for the internet is low, if you are using a gadget that cant acce...
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  • Stayed: February 2014, traveled on business
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Thank Nkosinathie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmperorsPalace, Manager at Peermont Metcourt Suites at Emperors Palace, responded to this reviewResponded May 2, 2014

Dear Guest

Thank you very much for supporting Emperors Palace

On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments.

These will be passed onto the specific department so that we can use the opportunity to praise the employees and create a positive awareness of caring guests

We look forward to welcoming you back in the near future


Kind Regards
Anna-Lize Scully
Guest Relations Manager
Emperors Palace Hotel Casino Convention Resort
011 928 1732

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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240 - 246 of 355 reviews

Reviewed March 24, 2014

All I need is located in one place, non smoking accommodation, casino, good and varied types of restaurants, shuttle from/to the airport, security everywhere and more. Actually I feel like I am in Las Vegas USA.

Room Tip: Rooms are clean with good quality of beds. Working table to use my laptop is in the room.
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  • Stayed: March 2014, traveled on business
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Review collected in partnership with this hotel
1  Thank Joseph D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmperorsPalace, Guest Relations Manager at Peermont Metcourt Suites at Emperors Palace, responded to this reviewResponded May 8, 2014

Dear Guest

Thank you for your kind review received, we are looking forward to welcoming you back soonest as our valued guest!

Kind Regards

Anna-Lize Scully

Guest Relations Manager
Emperors Palace Hotel Casino Conventions Resort
011 928 1000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

good service.Good rooms.could have a gym and swimming pool.Good staff.Friendly staff,reception and breakfast staff.Good breakfast.Room was very spacious.The shower could be bigger and not stuffed into a bath.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with this hotel
Thank Ahmed V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2014

I have now stayed at the Peermont Metcourt and Peermont Metcourt Suites and both have been a pleasure! The staff are all incredibly genuinely friendly and helpful. I felt safe at the hotel and it is most convinient when traveling from OR Tambo or visiting Emperor Palace. Rooms are immaculately clean and spacious. Breakfast is a delicious feast! My boyfriend knows this is my favourite hotel when traveling to Johannesburg and an absolute treat for me. I will and have strongly recommended the hotel to friends and family. I look forward to our next stay with great expectation!

Room Tip: Upper floor rooms are a short walk from casino
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  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Sarah123458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2014

This hotel is located nearby OR International airport and has a shuttle service as complimentary.

The staff are friendly, the rooms are clean and the food is excelent. Plus, there is a nice cassino for to enjoy.

The bad point it is the Wi-fi service: Only 25 MB per day. It is nothing nowadays. I was expecting more for the night rate though it is not bad (ZAR 1,510 per night including breakfast).

I recommend.

  • Stayed: December 2013, traveled on business
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Thank RafaelHerthel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caron c, Manager at Peermont Metcourt Suites at Emperors Palace, responded to this reviewResponded March 14, 2014

Dear Valued Guest

Thank you for expressing your gratitude and satisfaction regarding your recent stay at the Peermont Metcourt Suites at Emperors Palace. It is truly a pleasure to know that the hard work and commitment of our staff was instrumental in that success.

Your kind comments regarding your stay have been forwarded to the General Manager of Hotel & Resort Operations and you may rest assured that the staff will be commended for their efforts during your visit.

Thank you for your patronage of Peermont Hotels. We look forward to an opportunity to assist you in the future.

Sincerely,

Caron van Rooyen
Hotel Operations Manager
Emperors Palace

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Reviewed March 2, 2014

I wouldn't change a thing about the place, it was clean and think you guys done a great job with the hotel. You feel welcome even if you step in to the doors. The service was great, even we didn't had toothpaste the help desk helped us with that. Very much thankfull.

Room Tip: The room was amazing, actually don't have words, as it was the first time me and my husband book...
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  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Mariska B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmperorsPalace, Manager at Peermont Metcourt Suites at Emperors Palace, responded to this reviewResponded May 2, 2014

Dear Guest

Thank you for your kind comments received, we are looking forward to welcoming you back soonest!

Kind Regards
Anna-Lize Scully
Guest Relations Manager
Emperors Palace Hotel Casino Conventions Resort
011 928 1732

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

We had booked a Deluxe room thinking it was an upgrade on the basic Classic. The difference in Classic and Deluxe is that the Deluxe has an extra bed and extra sink and a window that really isn't a window as it faces a dark cavity in the building, Reception informed us all the Deluxe rooms have this "view" - not good for claustrophobics. So we had paid extra for a bed and sink that we didn't need as there were only two of us. There was also a powerful chemical smell in the corridor. We swapped for a Classic closer to the Reception where there was no chemical smell and a real window in the room. We only noticed when we went to bed that the toilet cistern tried to fill every 60 seconds and the security guard outside our window had his security radio so loud we had to ask him to lower it as it was keeping us awake. We had planned to hold our room over as our flight wasn't until evening but didn't want to stay there any longer than necessary. There is a sign in the Casino that says you only need a driving licence to register - after standing in a long queue we got to the desk and was informed that because we were not South African we needed to show our passport - so back to the room for the passport - stand in the long queue again register then back to the room to put passport back in safe this took between around 45 minutes. When we finally got into the Casino we enjoyed it. The breakfast was excellent plenty of choice. The staff were quite smiley.

  • Stayed: February 2014, traveled as a couple
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1  Thank JohnPauline2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Peermont Metcourt Suites at Emperors Palace

Address: 64 Jones Road | Emperors Palace, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 27 Hotels in Kempton Park
Price Range: $114 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Peermont Metcourt Suites at Emperors Palace 3*
Number of rooms: 77
Official Description (provided by the hotel):
Affordable accommodation with friendly service...The 3-star select services Metcourt Suites offers a home away from home. The hotel features 77 spacious suites with contemporary furnishings. All the usual technology is available in the rooms with Wi-Fi connectivity available in public areas. Breakfast is served in the stylish Primavera restaurant. Guests also have access to the casino, dining, entertainment, convention and relaxation facilities of the Emperors Palace resort.The hotel features (80 suites) with 56 Classic suites with twin beds, 5 Classic suites with king size beds, 16 Deluxe suites, 2 Premier suites and 2 Presidential suites. Smoking and non-smoking rooms available.Check-in after 15h00 / Check-out before 11h00. No porterage service is available. ... more   less 
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