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City Lodge Hotel OR Tambo Airport
Ranked #7 of 26 Hotels in Kempton Park
Reviewed October 24, 2013

We arrived in Johannesburg early in the morning and they had a room ready for us within a half hour--we were extremely grateful. The linens are nice and the room was very clean--all in all, a very good value. The front desk staff was very helpful and our room was maintained nicely.

Stayed: October 2013, traveled as a couple
Thank Virginia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this reviewResponded October 24, 2013

Thank you so much for your kind review - we're glad you like our hotel and hope to welcome you again soon.

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906 - 912 of 1,235 reviews

Reviewed October 22, 2013

Stayed here quite often over the last few years as a night-over between flights. No taxi, bus or shuttle hassles. Short, safe and under cover walk to and from airport terminals. Staff always accommodating and friendly. Check in and out, a breeze. Rooms are nice AND quiet and the beds offer a good night's sleep. Great breakfast. This is the place to stay when traveling through OR Tambo.

Room Tip: I always ask for a room closest to reception. To save time in the mornings, settle your bill when c...
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  • Stayed: October 2013, traveled on business
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Thank Sam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this reviewResponded October 24, 2013

Thanks you for your comments about our hotel - we hope to welcome you as a guest again soon.

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Reviewed October 22, 2013

It's quite a walk to get to this hotel from the arrival terminal - and who thought you'd be glad to see a hotel that's built on a multi storey car park? But it's so convenient and much, much cheaper than the overpriced Intercontinental!
It's clean, clinical, efficient and the room was absolutely fine. (We didn't actually sleep, we simply needed to, shower, change and rest up between coming in from Windhoek and going on the Amsterdam some hours later.

  • Stayed: October 2013, traveled as a couple
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Thank AstonJag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this reviewResponded October 24, 2013

Thanks so much for your comments - we hope you can stay a bit longer next time.

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Reviewed October 20, 2013

review, I have reviewed this hotel back in January'13.

Having stayed here a few more time since January'13 just to updated the review..

Gym is about average size for a hotel gym but clean and equipped well for a quick workout. Pool is really just a plunge pool nothing of any size. Staff all very welcoming and lots of! Hotel clean and tidy. 5-10Min walk to terminal.

Be warned of the bathroom showers, they ALWAYS leak onto floor. I always say something on check-out but nothing so far has been done. Apart from the leaking the showers are lovely!!

Room Tip: Put the bathmat & towel down on the floor before having a shower! If checking out before 6am, a...
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  • Stayed: October 2013, traveled on business
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Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this reviewResponded October 21, 2013

Thanks for staying with us - and thanks for bringing the shower issue to our attention again.

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Reviewed October 19, 2013

Had two nights here in transit and found it to exceed expectations for an airport hotel. Beautiful lobby, giant breakfast buffet, pool, soaking tub, clean rooms, and a gym. Highly recommend it. Front desk staff left a little to be desired, but once you pass that barrier, it's very pleasant. Great to be able to get a good night's sleep at an airport.

  • Stayed: September 2013, traveled with friends
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Thank letsgoseestuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

Arrived from Kigali, Rwanda at 1115pm having received exceptionally good service and genuine friendliness, a bit tired from a long flight. Clutching my reservation confirmation in my hand and knowing that I had phoned twice to confirm that i would be arriving late, I get to the desk to find out that they had given my room away. the "excuse" was along the lines of "yes we have your reservation but our inventory does not add up" whatever that means. Now I remember why i left South Africa in the first place. They then proceeded to offer, at my cost, to send me to their Barbara Road, off-shoot hotel 5kms down the road (which is probably where they send all their guests whose rooms have been given away.

Grudgingly, and after much insistence from me, they agreed to pay the taxi fare there and back in the morning. Only got into bed at 1230am.

Interestingly the next morning whilst in the shuttle, a couple in front of me are talking to the general manager on the phone complaining that there room had been given away having PAID for the room in advance! I asked what had happened and similarly they had arrived late from Tanzania shortly after I had been there, to find that their room had been given away. Running a respected lodge in Botswana he said that if a guest had paid for a room, received confirmation that the date was confirmed and arrived to find that the room had been given away, he would be sued. He was trying to get his money back.

Morale of the story? Pay a tiny bit more and check yourself into the Southern Sun, within earshot of the City Lodge. Never going back here and have told all my friends who travel there regularly to do the same.

  • Stayed: October 2013, traveled solo
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1  Thank Gords48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel OR Tambo Airport, responded to this reviewResponded October 18, 2013

Please accept our unreserved apology for this situation which appears to have been the result of an internal systems malfunction with regard to inventory management. It was our fault entirely and we definitely let you, a valued guest, down on this occasion. Once again, our humblest apologies.

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Reviewed October 15, 2013

I must say this is about the best airport hotel I have stayed in. We had originally been booked at the casino hotel and I am so glad we got bumped. Although our tour agency had only booked a standard double room instead of the room for 4 people we needed (we were traveling with our 6 year old twins), the hotel quickly resolved it and got us into two connecting rooms with twin beds for the kids, and a double bed for us. The beds were great, especially after all night travel from Brazil. We did not hear any road or airplane noise, not once. The ease of getting there is just perfect, too.

Breakfast buffet was tip-top, the people all friendly and I highly recommend it.

  • Stayed: October 2013, traveled with family
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1  Thank Krisbrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Lodge Hotel OR Tambo Airport

Address: Above Multi-Storey Parkade 2, Level 5 | OR Tambo International Airport, Kempton Park 1620, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Kempton Park
#6 Family Hotel in Kempton Park
#6 Business Hotel in Kempton Park
#7 Romantic Hotel in Kempton Park
Price Range: $127 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Lodge Hotel OR Tambo Airport 3*
Number of rooms: 303
Official Description (provided by the hotel):
Based at Africa’s busiest airport, City Lodge at OR Tambo Airport will provide business and leisure travellers with “home away from home” accommodation that is ideal for those commuting to and from Johannesburg and perfect for those who require immediate access to the airport. OR Tambo Airport offers a number of services from banking to a wide range of retailers, so whether it’s a good book or a scrumptious meal, the airport’s facilities have everything you need. The hotel boasts boardroom and conference facilities, a fitness room as well as a deck with a pool and a large commercial area with a coffee shop. Rooms • Spacious air-conditioned room with queen or twin beds • Flat screen Television (MNet and DSTV) – Satellite channels offering exciting sport, breaking news and great movies. • En-Suite Bathroom with bath and separate shower. • Tea and coffee making facilities • Wireless Internet Access available in all rooms • Electronic safe large enough to accommodate a laptop • Desk with great lighting and plugs for easy connectivity • Telephone Breakfast: At City Lodge our breakfasts are legendary. Choose between a scrumptious Full English or Continental breakfast (buffet style) in the hotel’s spacious breakfast area. Coffee Shop: City Lodge at OR Tambo Airport will have a coffee shop offering guests a comprehensive menu with hot and cold food choices ranging from salads, to wraps, to tremazzinis all the way to hearty soups. Bar: The hotel boasts a comfortable bar to enjoy the evening or wait for your next flight. Facilities • Boardroom Facilities – Roadlodge, our 8 Seater Meeting Room and Townlodge, our 12 seater Boardroom - includes flat screen television with laptop connectivity and wireless internet access. • Conference Facility – Courtyard A, seats 22 people. Courtyard B seats 24 people, combined with the option to be shared to create one room – seats up to 46 people. • Safe and secure underground parking. ... more   less 
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Also Known As:
City Lodge Or Tambo Airport Hotel Kempton Park

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