We arrived at the Backpackers at 22:00 after having called in advance to book and inform of our estimated time of arrival. When we arrived we asked if it was possible to leave at 3am as we were driving down to cape town the next morning.
The man immediately informed us that this was not possible because we would need to be let out of the security gate, even though one of our friends was staying behind and could have easily let us out by pressing the button.
We then asked the man what would be the earliest we could leave and he said 6:30. We then wanted a couple minutes to discuss if this was possible for us. But before we could even decide he informed us that this booking was not going to work for him and he kicked us out onto the street late at night and in a very unsafe area. Leaving us stranded for the night.
I am a well experienced traveller having stayed in various backpackers around the world and I have never come across such terrible service! I would never recommend this place to anyone!
- Official Description (provided by the hotel):
- Terrylin for Travellers has a three star rating and is a mere 10 minutes drive from O R Tambo (Johannesburg) Airport, and within walking distance to the Gautrain station. There is a bus stop around the corner on weekdays. A supermarket is nearby, and two upmarket hotels are in the next street. Located in a quiet and peaceful neighbourhood, Terrylin offers dorm, twin, double and family room accommodation.The dorm and twin rooms have communal bathrooms and showers. The dorm room has 3 bunk beds with night lights above each bed. All linen, including towels, is provided.The double room has a double bed, TV and en-suite shower. The family room has a queen-size bed and a bunk bed, with a TV and en-suite bathroom with a shower over the bath. All the rooms have heaters and fans and the twin, double and main bed in the family room have electric blankets. Children over the ages of 14 years are welcome. There is a communal lounge, kitchen, laundry and dining area. A sparkling swimming pool is in the large, well-established garden. Spanish bars and security gates offer added protection, although the area is very safe and secure. Visa, Master and Amex cards are accepted. A bedroom key deposit of R150 is fully refundable on your departure. Tours of Johannesburg, Soweto and Pretoria can be arranged.Please note that Terrylin is open from 14h00 and closes at midnight. The check-out time is 10h00. Steven and Joy will do all they can to make your stay a memorable one in a homely environment. ... more less
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