I like to start my review with the positives. I thought this would be a relatively inexpensive and adequate place for a one right stay and I wanted to be close to the airport. It is close to the airport (although you will have problems finding it unless you have a Garmin or Tom Tom) and is very clean. That is the end of the positives. The house is in a very scary location. Even behind the solid metal gate it is scary and the noises outside the wall at night were not comforting; it is frightening to exit the secured area. The rooms were adequate, but the bed I had was so rock hard that I actually had movement problems the next day--when I discovered that rather than a box spring they had used a sheet of fiberboard to support the mattress. Many of the rooms have the shower and sink actually in the bedroom, with no separation. The atmosphere was anything but friendly; the only concern of the host and hostess was to get receipts signed or payments made. They were running around doing who knows what, but what they were not doing was paying attention to the guests. Requests for assistance on a few matters were rebuffed, and they had no interest even in providing directions. Worse than all this was the breakfast, which was chaotic and in the end wholly inedible. There was a cook in the kitchen who had no idea how to cook any of the food and was overwhelmed with the situation. Both owners were aware of the situation and did nothing to rectify it. The non-cooked food was on the low end of the scale. Also note that the professional photos on the website are a fairy tale. Take a look at guest photo # 8 for a realistic view of the outside and #16 for the rooms (and note that they have set the professional photos into the guest photo section).
- Official Description (provided by the hotel):
- Sunrock Guesthouse is a highly recommended guest house in Kempton Park situated in a quiet, peaceful area north-east of Johannesburg, which offers superior comfort and service. Our Guesthouse is centrally situated and is a superb base for enjoying Gauteng and exploring the rest of South Africa. It is only 4km from O.R Tambo International Airport, and 10 minutes from either the Festival Mall in Kempton Park or East Rand Mall in Boksburg. ... more less
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- Also Known As:
- Sunrock Guesthouse Hotel Kempton Park