Well, my first impression was not very good for some reasons, however, they have taken a very quick corrective actions to make my stay pleasant and comfortable.
My check in was a little bit time consuming but as soon as they realized that they could correct this situation very quickly by offering a very special compliment which means that they really care about the customer which is their business.
Very special thanks to Lindia Mangels (GUEST Relations Manager) and General Manager, Gawie Nel for their caring and interest to make their customer EXTREMELY satisfied.
So, I'll look forward to stay here again and again and I advise and recommend others to stay here as well.
Regarding the room cleanliness, it couldn't be any better as well as the room services, the hotel staff are super friendly and informative.
Actually it was my first time in my life to stay at a room that is very close to the airport so it was a new experience for me and nice as well.
There's a free shuttle bus since the morning until 11:00 pm on daily basis from and to the airport, which means that if you wanna go to any of the airport restaurant at night for dinner it will be possible and will take only 5 mins.
They have a very very good gym, and I wished I could use it but I had no time for that.
Final conclusion is, it's a very good place to stay not only as a transit overnight but also for even one week as my case.
- Official Description (provided by the hotel):
- Protea Hotel by Marriott O.R. Tambo Airport - Best Location, Ultimate Convenience. The pristine four-star airport hotel in Johannesburg, South Africa is set in the heart of Kempton Park, minutes from OR Tambo International Airport, South Africa's largest airport. The industrial aviation ambiance of the hotel is felt in the polished concrete floors, steel finishes, chrome lighting and top to bottom windows. Order a cocktail at the long, steel aircraft wing that is the bar, sink into a comfortable couch and relax as you watch the aero planes cruise to the landing strip. Time-conscious local and international business travellers can enjoy a convenient location 35 minutes from Sandton and Pretoria and is situated 800m from the Rhodesfield Gautrain Station. Protea Hotel OR Tambo Airport offers complimentary shuttles to and from OR Tambo International Airport between 06h15 and 22h45 daily, as well as a shuttle to and from Rhodesfield Gautrain station on request. ... more less
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