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“Handy to the airport with nice rooms”

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Protea Hotel by Marriott O.R. Tambo Airport
Ranked #12 of 27 Hotels in Kempton Park
Reviewed May 26, 2012

Perfect for early morning flights - the shuttle bus was easy to figure out, the rooms decor and layout was one of the best transit hotel rooms I have seen and it has a trendy bar. Internet was very slow or not working.

Room Tip: Probably far from the lift is the best
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  • Stayed: May 2012, traveled solo
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Thank AlwaysTravellingJuli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gawieortambo, General Manager at Protea Hotel by Marriott O.R. Tambo Airport, responded to this reviewResponded May 30, 2012

Dear AlwaysTravellingJuli,

Thank you for letting us know about your recent stay and experience.
I am very happy to read that we have managed to create great memories for you in an airport environment, and the Team and I look forward to being able to welcome you back.

Best regards,

Gawie Nel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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868 - 874 of 1,124 reviews

Reviewed May 17, 2012

I can recommend a stay at this fantastic hotel, rooms are clean and comfortable and very well priced.

  • Stayed: January 2012, traveled solo
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Thank funkydiscomonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gawieortambo, General Manager at Protea Hotel by Marriott O.R. Tambo Airport, responded to this reviewResponded May 17, 2012

Dear funkydiscomonkey,

Thank you for taking the time to post your comments on Trip Advisor after your recent visit at The Protea Hotel OR Tambo Airport.

We were most pleased to learn that you found our product affordable and that it offers great value for money. Receiving positive comments like that is really fantastic!

We look forward to welcoming you back so that we can continue delivering the service you so rightfully deserve.


Kind Regards

Gawie Nel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2012

The main advantage of this hotel is proximity to the airport. I would only stay here if I had a short layover as hotel facilities are minimal. There is free wifi but there is a limit to the amount of data usage and only certain websites were accessible. The connection was also too slow to open attachments. Our room was small (bed right next to shower) but this was ok as we were only there for one night. There is a free shuttle to the airport and also to the casino, which was nice but the shuttles did not run on time. If you are taking the shuttle from the hotel to the airport, I would get in line early as it can only hold a certain number of passengers.

  • Stayed: April 2012, traveled as a couple
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1  Thank Kat0425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gawieortambo, General Manager at Protea Hotel by Marriott O.R. Tambo Airport, responded to this reviewResponded May 14, 2012

Dear Kat0425,

Thank you for taking the time to post your comments on Trip Advisor and providing us with an opinion both on the physical features and services that our product offers.

Perhaps we can make your next stay more comfortable by allocating a delux room that is slightly bigger. Although we only have a handful of rooms with the facility, they are in high demand and we recommend booking them way in advance where possible. You are welcome to highlight this on your next reservation and we will be more than happy to accommodate your request.

Please accept our most sincere apologies for the Shuttle service that did not run on time. We have stressed this issue to Lux Express on how important it is to deliver the best GUEST service and we hope to have the chance of proving to you that we are truly proud of our product and we value the enjoyment of our GUEST’S experience.

It was our pleasure to accommodate you and we look forward to welcoming you back.

Kind Regards

Gawie Nel
General Manager

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Reviewed April 26, 2012

Initial experience was not good as it took three attempts to get me a room that was ready to receive guests (this with an 18:00 check-in). The duty manager was on hand and the problems were quickly resolved. Final allocated room was spacious and clean. This is a relatively new hotel so one expects that the environment/facilities would still be in good condition - and so they were. The breakfast, lunch and supper that I had were all superb.

Room Tip: Although situated right next to the runway at OR Tambo International Airport I was not aware of any...
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  • Stayed: April 2012, traveled on business
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Thank MikeC47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gawieortambo, General Manager at Protea Hotel by Marriott O.R. Tambo Airport, responded to this reviewResponded May 1, 2012

Dear MikeC47,


Thank you for your kind words. We were delighted to read that you had such a wonderful experience and that everything was to your satisfaction.

Hope you welcome you back soon

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Reviewed April 23, 2012

Myself and my 2 young boys shared a double room here for one night before an early morning flight. We had a special easter rate of R699 via their website. Funky design with a lovely pool area and enough grass for boys to run around. Arrived early and they let us have the room. Service was fab, shuttle efficient, their lattes fab (didn't have breakfast - would stay there again

  • Stayed: March 2012, traveled with family
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Thank SrvdB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gawieortambo, General Manager at Protea Hotel by Marriott O.R. Tambo Airport, responded to this reviewResponded April 24, 2012

Dear SrvdB,


Thank you for posting your review on Trip Advisor after your recent visit at The Protea Hotel OR Tambo Airport

We would just like to express our thanks for your words of appreciation. At The Protea Hotel OR Tambo Airport, we take pride in delivering the best GUEST service and commit ourselves to getting the basics right consistently. Without your comments we will never know when we are doing right and more importantly when we are doing wrong.

It was our pleasure to accommodate you & your boys and we look forward to hosting you again in the not too distant future.

Warmest Regards,

Gawie Nel
General Manager

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Reviewed April 21, 2012

close to the tambo airport, with transfer, PAY ATTENTION, transfer just until 11pm, and start at 6 am, so look close to your flight time, the breakfast is not inclued, but the airport is just the next door.

  • Stayed: March 2012, traveled solo
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1  Thank RICARDO A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gawieortambo, General Manager at Protea Hotel by Marriott O.R. Tambo Airport, responded to this reviewResponded April 23, 2012

Dear RICARDO A,

Thank you so much for your review of the Protea Hotel OR Tambo Airport
Your support of our hotel is sincerely appreciated.
We look forward to welcoming you back in the not too distant future.

Many Thanks and Kind Regards

Gawie Nel
General Manager

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Reviewed April 18, 2012

I loved Protea Hotel O R Tambo. From the design of the hotel to the service they give. Its a very convenient hotel for a stop over.

The hotel is literally across the airport. You get the magnificent view of the planes. The design of the hotel is also influenced by airplanes. They have shuttle service from the airport to the hotel for free.

The staff was very friendly and very efficient. The rooms are very spacious and very comfortable. The food was amazing. I really loved their deli section.

For a four star you really get a five star treatment.

  • Stayed: August 2011, traveled as a couple
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Thank Tshepo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gawieortambo, General Manager at Protea Hotel by Marriott O.R. Tambo Airport, responded to this reviewResponded April 23, 2012

Dear Tshepo M,

As you are aware, Protea Hotels prides itself in delivering the best GUEST service and strives to get the basics right consistently. Therefore we can’t thank you enough for taking the time to post your incredible comments regarding the property and TEAM and we will certainly congratulate the STAFF for their exemplary service.

It was our pleasure to accommodate you and we look forward to welcoming you back so that you can enjoy Protea Hospitality at its best!

Kind Regards

Gawie Nel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Protea Hotel by Marriott O.R. Tambo Airport

Address: Corner of York & Gladiator Streets | Rhodesfield, Johannesburg, Kempton Park 1619, South Africa (Formerly Protea Hotel O.R. Tambo Airport)
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 27 Hotels in Kempton Park
Price Range: $118 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott O.R. Tambo Airport 4*
Number of rooms: 213
Official Description (provided by the hotel):
Protea Hotel by Marriott O.R. Tambo Airport - Best Location, Ultimate Convenience. The pristine four-star airport hotel in Johannesburg, South Africa is set in the heart of Kempton Park, minutes from OR Tambo International Airport, South Africa's largest airport. The industrial aviation ambiance of the hotel is felt in the polished concrete floors, steel finishes, chrome lighting and top to bottom windows. Order a cocktail at the long, steel aircraft wing that is the bar, sink into a comfortable couch and relax as you watch the aero planes cruise to the landing strip. Time-conscious local and international business travellers can enjoy a convenient location 35 minutes from Sandton and Pretoria and is situated 800m from the Rhodesfield Gautrain Station. Protea Hotel OR Tambo Airport offers complimentary shuttles to and from OR Tambo International Airport between 06h15 and 22h45 daily, as well as a shuttle to and from Rhodesfield Gautrain station on request. ... more   less 
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