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“Good option for a stopover in Johannesburg”

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Protea Hotel by Marriott OR Tambo Airport
Ranked #12 of 26 Hotels in Kempton Park
Reviewed December 2, 2011

I´ve been to Prtotea Or Tambo in stopovers in Johannesburg and can say it is a good option to rest for hours. Good food, service and room. Quite noisy but ok. Very nice bed. Clean room. Access, even being close to OR Tambo is quite difficult and you do have to contact the reception to sent the shuttle.

  • Stayed: December 2011, traveled on business
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1  Thank Newton A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OurWings, Guest Relations Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this reviewResponded December 18, 2011

Dear Newton A,

Thank you for your words of appreciation on Trip Advisor regarding your recent stay at Protea Hotel OR Tambo Airport.

It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact us for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel OR Tambo Airport and to hearing from you again!

Kind Regards

Lindia Mangels
GUEST Relations Manager

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868 - 874 of 1,073 reviews

Reviewed November 30, 2011

Restaurant and Rooms are very nice.
My bad experience in this hotel is that they refused to call me an official taxi! The one they called me had prices like 3x the price you pay in a metered taxi

Stayed: November 2011, traveled solo
Thank ledepe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OurWings, Guest Relations Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this reviewResponded December 18, 2011

Dear ledepe,

With reference to your recent comment on Trip Advisor. On behalf of the management and STAFF at Protea Hotel OR Tambo Airport , we would like to apologise most sincerely for your unacceptable service experience.

We are extremely saddened by your feedback. Protea Hotels prides itself in delivering the best GUEST service and strives to get the basics right consistently.

We can assure you that this matter has been investigated and that our TEAM has taken the appropriate action to rectify the shortcomings in our service.
Thank you for taking the time to give us your constructive criticism, as it is absolutely necessary for us to know how our GUESTS experience our service. Your comments have reached the attention of all involved and have assisted us in creating a commitment to ensure that situations such as these do not arise in the future.
Your interest and concern are much appreciated, and we hope to have the privilege of welcoming you to Protea Hotel OR Tambo Airport again in the near future.

Please do not hesitate to contact us, should you require any further assistance.

Yours sincerely

Lindia Mangels
GUEST Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2011

The hotel is right next to O.R. Tambo International Airport and has a complimentary shuttle service from and to the airport. The airport-theme of the hotel is very interesting. The hotel restaurant is also very good and the staff are friendly. A very good choice of airport hotel.

  • Stayed: November 2011, traveled solo
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Thank PrincessAlexandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OurWings, Guest Relations Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this reviewResponded November 29, 2011

Dear PrincessA

Thank you for your words of appreciation on Trip Advisor regarding your recent stay at Protea Hotel OR Tambo Airport. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service.

It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact us for any assistance you may require from our side in future. We look forward to welcoming you to Protea Hotel OR Tambo Airport and to hearing from you again!

Kind Regards
Lindia Mangels
GUESTRelations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2011

The hotel is oddly decorated like an aircraft manufacturing plant, so has all the ambience of a factory floor. The restaurant serves factory cafeteria food. The room is spartan, clean and the bed is comfortable. Near the airport and with a free shuttle, this hotel is frequented by some airline personnel and by tourist groups in transit to other places. The small staff at the front desk is kept constantly busy. Really a 3 star hotel. There is nothing else within walking distance, so if you have no car it's a long cab ride to go elsewhere.

Room Tip: Ask for a room on the quiet side if road noise bothers your sleep.
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  • Stayed: November 2011, traveled as a couple
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Thank aretiredtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OurWings, Guest Relations Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this reviewResponded November 29, 2011

Dear Aretiredtraveler,

Thank you for taking the time to write your feedback on ‘tripadvisor’. Your comments are highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities.

We hope that we can welcome you back to the hotel to alter your opinion from a 3 star hotel to a 4 star hotel.

Kind Regards

Lindia Mangels
GUESTrelations Manager

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Reviewed November 7, 2011

New, clean, safe, well priced, convenient. A pretty good airport stay over hotel. No complaints. Yeah the shower is strange but I've seen things like that before. Again... It's an airport hotel ... So considering I'd say it's pretty darn good.

  • Stayed: October 2011
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Thank concordia7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2011

We stayed at the Protea OR Tambo for a night either side of our holiday to Mozambique. Our room was a deluxe room with which we were pleased. The bed was very comfortable and the bathroom layout was very luxurious. Both nights we ate in the restaurant and had the buffet menu which was very good. This was an excellent hotel for a stopover. The shuttle service to and from the hotel was very efficient.

  • Stayed: October 2011, traveled as a couple
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1  Thank Sauvarin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OurWings, Guest Relations Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this reviewResponded November 21, 2011

Dear Sauvarin


Thank you for making the time to share your experience with us
The rooms are nice and spacious with the modern open plan bathroom. Im so happy you liked it and had a wonderful rest.
Thank you for the compliments on our buffet, I have shared the information with our Food & Bev Department.
I hope you had a stunning time in Mozambique.
Kind Regards
Lindia Mangels
GUEST Relations Manager

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Reviewed November 3, 2011

Stayed here for one night as a stopover for a morning flight

Wasn't impressed with the look or feel of the place on arrival

However, the bar was cheap and friendly, the staff very helpful and the restaurant surprisingly good and provided a decent bottle of wine as well.

Breakfast was loud and chaotic, but freshly cooked to order.

The room was ok and spotless

For the money, this place is great for a stopover

  • Stayed: October 2011, traveled as a couple
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Thank Black240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OurWings, Guest Relations Manager at Protea Hotel by Marriott OR Tambo Airport, responded to this reviewResponded November 21, 2011

Dear Black240,

Thank you for stopping over and sharing your experience.
The hotel has a very unique feel and look with the aviation theme. A lot of GUESTS do like it and some don’t. It’s a personal feeling but I promise you that the theme grows on you as you soon as someone explains all the detail to you.
I hope you have a stopover soon so that I can take you on a tour through the hotel and share the fun factor with you.

Kind Regards
Lindia Mangels
GUEST Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Protea Hotel by Marriott OR Tambo Airport

Address: Corner of York & Gladiator Streets | Rhodesfield, Kempton Park 1619, South Africa (Formerly Protea Hotel O.R. Tambo Airport)
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 26 Hotels in Kempton Park
Price Range: $86 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott OR Tambo Airport 4*
Number of rooms: 213
Official Description (provided by the hotel):
Protea Hotel by Marriott OR Tambo Airport - Best Location, Ultimate Convenience. The pristine four-star Protea Hotel OR Tambo Airport is set in the heart of Kempton Park, minutes from OR Tambo International Airport, South Africa's largest airport. An aviation enthusiast's paradise, the hotel is themed around an aircraft hangar. The industrial ambiance of the hotel is felt in the polished concrete floors, steel finishes, chrome lighting and top to bottom windows. Order a cocktail at the long, steel aircraft wing that is the bar, sink into a comfortable couch and relax as you watch the aero planes cruise to the landing strip. The lounge provides a peaceful setting with WiFi access where business travellers can conduct informal meetings. Time-conscious local and international business travellers can enjoy a convenient location 35 minutes from Sandton and Pretoria and is situated 800m from the Rhodesfield Gautrain Station. Protea Hotel OR Tambo Airport offers complimentary shuttles to and from OR Tambo International Airport between 06h15 and 22h45 daily, as well as a shuttle to and from Rhodesfield Gautrain station on request. Whether you're stopping over or have an extended business stay ahead, Protea Hotel O.R. Tambo Airport has it all - trendy pool area, funky bar and The Warehouse restaurant. ... more   less 
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