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“Great spot”

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Faircity Mapungubwe Hotel Apartments
Ranked #25 of 68 Hotels in Johannesburg
Certificate of Excellence
BC
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great spot”
Reviewed January 24, 2014

We stayed for 3 days in a one bedroom suit. It was just what we were looking for, room was large and had a view of the pool. Building is older but they have fixed it up to be nice enough .The area is good, we walked to the museum and around town with no problems .Mining walk is only a block away and is very well kept. Breakfast was included and was good, more than you need in fact. Dinner was also reasonable and service better than most. We would return here if staying in Johannesburg. The staff was Great they do a bang up job of making your stay feel welcoming.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vANislanderBc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, February 16, 2014
Warmest Greetings from the Faircity Mapungubwe Hotel!

Thank you for choosing us as your preferred Hotel in the Heat of the CBD, close to all the new and exciting developments and attractions that the inner Johannesburg has to offer.

My team and I strive to offer the best possible service and quality our guests deserve.

In the near future you will be able to enjoy wifi and new linen in all guest bedrooms.

We look forward to welcoming you back and assure you of our best attention at all times.

Best Regards
Wayne Ward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • French first
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English first
Polokwane, South Africa
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 23, 2014 via mobile

Dirty and Dangerous, is how I experienced the so called 4 star hotel. To start, the 1st room that I was checked in shower did not work. I was moved to a 2nd room. This room was filthy to say the least. There was chewing gum stuck on the bedside mirror. The toilet roll holder which was broken of the wall was lying on the basin. I opened the bed to find several disgusting fluid stains on the sheets as well as on the pillows.
At breakfast we saw that somebody broke down a door from the street to the restaurant during the night and stole the tv that was on the wall.
This is scary as the restaurant is within 15 to 20 meters from the reception desk. So much for safety!
Don't get fooled by the photo's on the web. This hotel is nasty!

Stayed January 2014, traveled on business
Helpful?
Thank Nelson M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, February 16, 2014
Warmest Greetings from the Faircity Mapungubwe Hotel!

Thank you for your comments with regards to the hotel which as per our discussion have been dealt with.

The break-in, 1st event of this kind in the 5 and a half year history of the hotel, was an isolated opportunistic incident and I can assure you that safety and security is high priority with the hotel management and staff. By adding additional security measures, we have improved security in the area where the break-in took place by upgrading our CCTV coverage and adding an additional security staff member.

We are also in the process of installing wifi and replacing linen and pillows in all the guest bedrooms and would be pleased for you to try us out again in the near future.

We see feedback as a constructive way to keep on improving service and quality.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 23, 2014

Really an excellent Hotel for business and pleasure. The staff are friendly and the hotel is clean. Great location in the heart of Johannesburg. I will definitely be visiting Faircity Mapungubwe Hotel Apartments again in 2014.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LouisBurger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, February 16, 2014
Dear Elna,

Warmest Greetings from the Faircity Mapungubwe Hotel!

Thank you for choosing us as your preferred Hotel in the Heart of the CBD to host your company's year end function.

My team and I strive to offer the best possible service and quality our guests deserve.

In the near future you will be able to enjoy wifi and new linen in all guest bedrooms.

We look forward to welcoming you back and assure you of our best attention at all times.

Best Regards
Wayne Ward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 4 Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 18, 2013 via mobile

We had our year-end function at this hotel and also slept over at the hotel. Everything had been absolutely professional from the very start.

The team was very attentive and professional during the planning phase and on the night of the function everything was fantastic. The staff were very friendly, responsive and efficient. What a great party at a very nice venue! (The vault)

The rooms were also great and it was fun to have this experience in the middle of the city of Johannesburg.

Thank you for a great evening. Happy to recommend.

Stayed November 2013, traveled on business
Helpful?
Thank Elna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, November 20, 2013
Dear Elna,

Warmest Greetings from the Faircity Mapungubwe Hotel!

We were delighted to have had the opportunity to host your Company function and that it was such a huge success.

We look forward to welcoming you and your team back in the near future.

Kindest Regards
Wayne Ward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gordon's Bay, South Africa
Level 4 Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 25, 2013

What a great establishment slap bang in the Johannesburg CBD. I was amazed to find this hotel situated in a part of jhb steeped in history and to realise that it is actually a tourism gem waiting to be rediscovered after the successfull re-generation of the CBD.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fanus E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, October 31, 2013
Dear Fanus,

Warmest Greetings from the Faircity Mapungubwe Hotel!

We appreciate your kind comments and are as excited as you are to be situated in the Vibrant City of Johannesburg with its warm Culture and History.

At Faircity Mapungubwe Hotel we strive to offer the highest quality and service.

We look forward to welcoming you back to the Faircity Mapungubwe Hotel in the near Future

Kindest Regards
Wayne Ward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 2, 2013

The hotel has large spacious studio apartment style rooms that include a kitchenette. The hotel is located in a key business area and safe for the single woman traveler. However , it is far from the shopping district and stepping out in the evening is absolutely avoidable.The hotel has free internet but no wifi in the rooms only a lan wire so if you have a mobile device you just have internet in the lobby.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shriyanka H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, February 16, 2014
Dear Shriyanka,

Warmest Greetings from the Faircity Mapungubwe Hotel!

Thank you for choosing us as your preferred Hotel in the Heat of the CBD, close to all the new and exciting developments and attractions that the inner Johannesburg has to offer.

Thank you for your sincere remark as security is of utmost importance to us here at Faircity Mapungubwe Hotel.

My team and I strive to offer the best possible service and quality our guests deserve.

In the near future you will be able to enjoy wifi and new linen in all guest bedrooms.

We look forward to welcoming you back and assure you of our best attention at all times.

Best Regards
Wayne Ward
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
1 review
Reviewed September 21, 2013

We stayed in Mapungubwe for 2 'stopover'-nights. We aprreciated the spacious rooms and their facilities, the friendly staff and fine restaurant. It's also a very good location to explore Johannesburg.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martens I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, September 23, 2013
Dear Martens I,

Thank you for taking the time to review us on Tripadvisor. We are very pleased you had a great stay with us and look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Faircity Mapungubwe Hotel Apartments

Property: Faircity Mapungubwe Hotel Apartments
Address: Corner Marshall & Ferreira Street | Marshalltown, Johannesburg 2107, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #25 of 68 Hotels in Johannesburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Faircity Mapungubwe Hotel Apartments 4*
Number of rooms: 96
Official Description (provided by the hotel):
This 4-star property is set in the Johannesburg inner city in close proximity to the business district, FNB Stadium and Ellis / Coca Cola Park. The spacious studios and apartments at Faircity Mapungubwe Hotel Apartments features and African design and includes on-site parking, fitness centre, flat screen TV and a large seating areas. A 24 hour reception desk is available. The hotel features 24 hour security and CCTV cameras.A free WiFi and internet connectivity and inner city shuttle service is offered to all guests.The Marshall at Mapungubwe (on site restaurant) serves a buffet breakfast, lunch and dinner, while a variety of drinks are available at the bar.Johannesburg's OR Tambo International Airport is 24 km away. ... more   less 
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