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“Good value for CBD Business Travellers” 4 of 5 stars
Review of Faircity Mapungubwe Hotel Apartments

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Faircity Mapungubwe Hotel Apartments
Ranked #23 of 73 Hotels in Johannesburg
Mokopane, South Africa
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good value for CBD Business Travellers”
4 of 5 stars Reviewed March 18, 2013

The hotel is ideally located for business travellers who has to do business in the CBD of Johannesburg, e.g the mining Head Offices. The hotel rooms are large with a "lounge" area, small kitchen, bathroom and bedroom. The linen is clean. The restaurant serves excellent meals and the staff is freindly and helpful. During the day security guards are stationed on the corners of the street making it safe in the immediate surroudings. Even though there are no supermarket there is a small Woolworths food close by for those who would want to prepapre there own food and there is also a free shuttle service available from the hotel to one or two selected malls in the suburbs. By staying at this hotel which enable you to walk to the businesses close by, beat being stuck in the traffic at peak hour.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank amclean2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, March 20, 2013
Dear Alicestine,

Thank you for taking the time to comment on the quality of your stay. Our main focus is on the businesses in JoBurg City Centre, although we get a fair number of tourists that visits the city's attractions.

I am looking forward to welcome you back in the near future.

Many regards,

Carel Pienaar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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174 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, England, United Kingdom
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed December 14, 2012

We stayed here for 4 nights in September. The staff are exceptionally helpful and cheerfull, automatically dispelling the notion that Jozi downtown hotels are nothing to write home about. Cassius (front desk) was a cool funny dude, who was happy to impart with his extensive knowledge on how best we spend each day and what to look out for.

The rooms were spacious, the buffet meals were VERY well cooked and would rival hotel meals in some of London's finest hotels!!. The hotel runs a complimentary bus service to key parts of downtown, i think it would help if these times are published in advance so all clientele could plan around the scheduled times as we found ourselves spending copious amounts of time awaiting the shuttle services arrival/departure.

All in all a good stay and would recommend this to anyone who whats to see the real Joburg CBD part of town.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mistah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, December 17, 2012
Good morning Mr LOng,

Thank you for your review. Feedback is vital for us in order to improve and take our product forward. JoBurg city centre is in a process of revival and more and more tourists are comming back to town. We are trying to meet this need with improved info at the hotel, a free city shuttle and recently launched our own tour department which can assist with all your tour needs. We hope this will improve the experience we offer. Your comments about the scheduling is appreciated and I am sure we will incorporate this in 2013.

Looking forward to welcome you back.

Many regards,

Carel Pienaar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed November 25, 2012

The Mapungubwe Hotel does not have pretences beyond its means. Situated in the inner city, in a building which served a bank in the area which used to be the indisputable CBD of the city, this hotel delivers what it promises. It might not be the safest area in town, but it isn't entirely intimidating. The staff was friendly and willing to be of service. My two night stay was in a kind of a fair size junior suite - a room with a lounge area and a kitchenette. The kitchenette had a full size fridge, microwave oven, and electric stove, but no mini-bar. The room had no balcony, instead it had four windows overlooking the inner courtyard, pool and recreation area which can get noisy in the early evening. The bathroom had both a bath tub and shower cubicle. The toiletries were good but surprisingly no tissues were available. Some of the furniture and fittings showed wear and tear, but generally speaking everything worked as it should. The double bed, with only one side-table, had a mattress of good quality while the bedding was clean. A peculiar annoyance stemmed from the architecture of the building itself. My room was in the sixth floor and was accessible through the use of two different and separated lifts situated in two different areas of the building. The solidity of the walls of a previous bank building ensured that there was no noise from other rooms. There was no Wi-Fi in the rooms although free Internet access through wired LAN was available. Twist, the hotel restaurant, again without pretences, was decent and fit for purpose. Room service was quick and efficient.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Luisp8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, November 27, 2012
Good morning Luisp8,

Thank you for your detailed response of your experience. We are trying hard to put out a no pretence product with easy to use facilities. I have a good team that is supporting our customer experience as we value this as our biggest asset. For the five year that I have been involved with the JoBurg Inner City renewal it has only gone forward in leaps and bounds. Be sure to return to see the progress and what JoBurg City will be up to in 2013 !

Many regards,

Carel Pienaar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 27, 2012 via mobile

The rooms are large with separate bedroom. The linen are clean with good housekeeping service. The kitchen is modern but it there is no supermarket around. However free shuttle services within the CBD is awailable. The staff is friendly and helpfull.
The restaurant offer buffet most of the time at reasonable price.
The swimming pool is located in between the building square and hardly has any sun there. Not in great use but will be OK during hot days

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mig26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, November 27, 2012
Good morning Mig26,

Thank you for providing us feedback on your experience. It will be great to welcome you back in the near future.

Many regards,

Carel Pienaar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed October 12, 2012

The rooms were nice. There was a separate bedroom and bathroom, then a living room kitchen area. It was comfortable. The included breakfast was very good and included a cook who would make you eggs or an omelet to order as well as a variety of hot and cold options. The front desk staff could use some work. Some were very friendly and tried to be helpful but mostly they just stood in a group behind the desk and chatted amongst themselves and ignored us. The area was ok to walk during the day but I don't think I would venture out at night, and everything is closed on the weekend so there's nothing to do close. There is a shuttle but don't count on it. When we tried to book it from the airport we were told it was to busy. When we called to get picked up at the Museum of Africa it took an hour and a half, then when we took the shuttle to the gautrain and arranged a pickup at 4pm they forgot about it and never wrote it down. We had to call them twice to get picked up. The shuttle was very undependable and that brought it way down in my opinion.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank mkjl2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, October 17, 2012
Dear mkjl2001,

Thank you for your response. The comments are valid and we will need to work on the transport to be more reliable. This is a fairly new addition to Mapungubwe as we reliased our guests need easy to access mobility. The Johannesburg city centre offers great options which I want our guest to explore !

Many regards,

Carel Pienaar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
1 review
4 of 5 stars Reviewed August 27, 2012

Hotel was beautiful, well appointed, with spacious, well designed rooms\ apartments. Staff was efficient, friendly and helpful. Meals were great. Altogether a pleasant experience. The room I occupied had a pleasant kitchen , seating , lounging , tv watching area, an excellent bathroom with shower and bath. The whole apartment was beautifully designed, spacious, and a real haven

  • Stayed August 2012, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank daniedewetart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, September 3, 2012
Dear Danie,

Thank you for sharing your experience. I am glad you enjoyed your stay. I will share your comments with the management team.

Regards,

Carel Pienaar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 26, 2012

Stayed in this hotel for one night, what a pleasant surprise in downtown Johannesburg! The rooms were spacious, clean and modern. I was impressed to see that the hotel was full even over a weekend! The staff were friendly and very helpful. The food in the restaurant Twist was excellent!

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Debbie1025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMapungubwe, General Manager at Faircity Mapungubwe Hotel Apartments, responded to this review, August 27, 2012
Good morning Debbie,

Thank you for your posting. We are always glad when guest communicate their good experiences with us. I will forward your comments to the team !

Many regards,

Carel Pienaar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Faircity Mapungubwe Hotel Apartments

Property: Faircity Mapungubwe Hotel Apartments
Address: Corner Marshall & Ferreira Street | Marshalltown, Johannesburg 2107, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #23 of 73 Hotels in Johannesburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Faircity Mapungubwe Hotel Apartments 4*
Number of rooms: 98
Official Description (provided by the hotel):
This 4-star property is set in the Johannesburg inner city in close proximity to the business district, FNB Stadium and Ellis / Coca Cola Park. The spacious studios and apartments at Faircity Mapungubwe Hotel Apartments features and African design and includes on-site parking, fitness centre, flat screen TV and a large seating areas. A 24 hour reception desk is available. The hotel features 24 hour security and CCTV cameras.A free WiFi and internet connectivity and inner city shuttle service is offered to all guests.Twist at Mapungubwe (on site restaurant) serves a buffet breakfast, lunch and dinner, while a variety of drinks are available at the bar.Johannesburg’s OR Tambo International Airport is 24 km away. ... more   less 
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