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“Amazing !!!!”
Review of Walnut Grove

Walnut Grove
Ranked #50 of 1,303 Restaurants in Johannesburg
Certificate of Excellence
Price range: $10 - $20
Cuisines: Mediterranean, Cafe
More restaurant details
Restaurant details
Dining options: Breakfast, Late Night, Dinner, Reservations
Description: An exciting new eating concept in the heart of Sandton City. Come and dine under the shade of our family tree and one of Africa's largest chandeliers.
Reviewed October 19, 2013

I love Walnut Grove!! It is truly a gem in Sandton City!!!

Upon arrival you are greeted with a smile, they honestly has the friendliest staff out there!!
The menu is huge, but don't let that fool you. Everything is alway delicious and bursting with flavour and presented beautifully.

It'a also really good value for money!!!
I love it , and I really do suggest you try it!!!

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Thank NikitaaaaaR17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WalnutGroveSA, Owner at Walnut Grove, responded to this reviewResponded December 2, 2013

Thanks very much for a beautiful review. It is reviews like this that make our job worthwhile.

We hope you will visit us again soon.

All the best
Elle
Team Walnut Grove

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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248 - 252 of 300 reviews

Reviewed October 11, 2013

I have patronised this restaurant for more than twice already. I cannot quite remember anything in terms of service 'but' the food here is excellent the atmosphere calm and relaxed...! That is the only reason I've always came back honestly.

This past Sunday I spent way enough with family at this place hence service was a real disappointment, the guy tried his very best but it seems like he had a number of table he could afford to which should not be the case. I am very much service orientated and once before have worked in restaurants that sits over a thousand for dinner, my suggestion - get a table assignor to allocate guests according to stations assigned to each server, more information I'm happy to assist if interested. Instead of having servers welcoming guests and sit them as they wish and the next thing they provide unacceptable service, my idea maybe helpful..!

The restaurant and coffee shop are up to standard, in the heart of the Sandton City, well I'll give it a try again as I always have people I would want them to experience this spot. Please make sure you work on the service soonest to be able to maintain a good reputation of this beautiful place you have.

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Thank Vinnie42003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

Had to seat ourselves and try and attract the attention of a waiter. The food was really mediocre and the service particularly poor. We ended up settling up with a different waiter and leaving because the first one disappeared after delivering an incomplete order. There was no visible management in this crammed little mall coffee shop.

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2  Thank Charles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WalnutGroveSA, Owner at Walnut Grove, responded to this reviewResponded September 9, 2013

Good Morning,

Firstly, I would like to take the opportunity to apologise for the poor service you received at our establishment. This is not the level of service that we would like to present to our customers and we are deeply saddened that any of our customers leave with such a terrible experience.

It would mean a great deal to us if we could invite you back for a complimentary meal in hope of showing you a different side to our family run restaurant.

If you could email myself personally elle@wanutgrove.co.za we can arrange this as we would really appreciate a second chance.

Thanking you in advance,

Elle Ruschioni
(Owner, Walnut Grove)

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Reviewed July 21, 2013 via mobile

I've had a couple of breakfasts and coffees here, is a great place and nice decor . Service the first time was not great but food was lovely, but I'm now back for 3 rd time. Coffee and cakes is good to. Worth trying if you are in Sandton

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Thank Oldsurfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WalnutGroveSA, Owner at Walnut Grove, responded to this reviewResponded September 9, 2013

Good morning,

Walnut Grove and the team would love to thank you for your kind words and comments about our restaurant. It means so much to us when people take the time to write something positive about a restaurant our family have owned for many years. We have taken your comments on board about the service and we are working very hard to try improve this by sending our staff on training.

We look forward to seeing you in the future at our restaurant,

Thanks,
Elle, Fotis, Alessandra
(Team Walnut Grove)

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Reviewed July 8, 2013

At the Nelson Mandela square. The even have a wi fi hotspot, a great thing in south Africa. Since its something very rare to find.

Thank Carlita08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WalnutGroveSA, Owner at Walnut Grove, responded to this reviewResponded September 9, 2013

Thanks so much for your lovely words on Tripadvisor. We are very proud to offer Free Wi-Fi here at Walnut Grove as it keeps our customers connected and allows them to join us and still work and socialise online.

We look forward to seeing you in the future,

All the best
Elle, Fotis, Alessandra
(Team Walnut Grove)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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