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“Very disappointing”

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Melrose Place Guest Lodge
Ranked #25 of 298 Johannesburg B&B and Inns
Certificate of Excellence
Reviewed October 29, 2010

I don't understand the other very positive reviews of this guest lodge and was very disappointed. For the price I would have expected a lot more. It was quite tatty and not particularly clean despite the fact that we had a superior room which had supposedly just been renovated and the carpet in the dining room was realy quite disgusting. I was hoping to use the pool but that also was dirty. The breakfast was very average and the service mediocre. The only positive thing I can say was that the porter, Doomi, was extremely helpful, sweet and enthusiastic.

  • Stayed: October 2010, traveled as a couple
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2  Thank josephineBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suetruter, Owner at Melrose Place Guest Lodge, responded to this reviewResponded November 7, 2010

Thank you so much for taking the time to give feedback on your stay at Melrose Place on Trip Advisor. I am so sorry that you were disappointed and left here without mentioning one of these items to us personally. As an owner, I will certainly take your comments as constructive critisism and attend to the items you found displeasing. We pride ourselves on friendliness and personal service and over the last 12 years have enjoyed welcoming hundreds of returning guests.

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125 - 131 of 141 reviews

Reviewed August 14, 2010

A lovely Garden Lodge in the near suburbs of Johannesburg.We got a room with garden entrance, beautifully furnished and decorated.The hotel is rather small and intimate. It is easy to get friendly with the other guests in the large,beautiful break-fast room.
The hostess, Sue Truter took excellent care of every guest.She showed a personal interest in a very nice way and was extremely helpful.The staff was also very kind and helpful in every respect.
Harriet Maler

  • Stayed: July 2010
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1  Thank hma48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
suetruter, Owner at Melrose Place Guest Lodge, responded to this reviewResponded November 7, 2010

Thank you very much for your review of Melrose Place, we are so pleased that you enjoyed your stay with us. It is so easy for us to take for granted the lovely treed environment because we live with it every day. We look forward to welcoming you back when you next visit Johannesburg.

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Reviewed April 1, 2010

Have had a very pleasant stay every time. Love the landscaping that provides a sanctuary within the city. Sue and her crew are excellent with the service. There is very reliable transportation available. What can I say - white roses outside the room and the chirping birds set it apart from the other concrete block hotels.

  • Stayed: March 2010, traveled on business
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Thank sudesi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2010

There is always a great conversation to be had at the dinner table. Far better than eating alone. The guest rooms and clean and comfortable with plenty of room. You will need a car, or a driver as the lodge is a bit away from Melrose Arch and Rosebank. You can walk it during the day. There is always and interesting group of people from all over the world staying here and dining together.

  • Stayed: March 2010, traveled on business
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Thank loxsoft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2010

My wife and I stayed at the Melrose Place Lodge during our recent visit to my family and friends in Joburg. The hotel was located in one of Joburg's safer neighborhoods (but make no mistake the city is not a conventionally "safe" place) and made us feel welcome, and most importantly safe during our visit thanks to the gate and 24 hour patrol. The garden is lush and green and lovely and the rooms were not "luxurious" by American standards but were very comfortable and clean (though there was a bit of a mosquito problem which the staff offered to solve with sprays - which we elected not to use). Breakfasts were nice - on offer was a selection of cereals, muffins, yogurts and fruits with the option of eggs, mushrooms and tomatoes made by the staff to order. One morning we had fascinating (if not a bit heavy) conversation with two other guests (a writer from the Financial Times and another international couple) on world politics. We would definitely return on our next trip to Joburg, especially as the price was quite reasonable and the accommodation comfortable and clean.

  • Stayed: January 2010, traveled as a couple
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Thank docsquared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2009

As a returning guest of this gem in the heart of northern suburbs, Melrose Place Guest Lodge is the only place to think of when visiting Johannesburg, South Africa. The ambience remains consistently welcoming and comfortable. From the check-in , the privacy and comfort of each room, the delicious suppers punctuated with lively discussions with fellow guests to the pleasant surprise when settling the bill !!
I always look forward to returning - what better recommendation?
Hasina Ahmid
South Florida, USA

  • Stayed: September 2009, traveled on business
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1  Thank exec786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2009

The hospitality is very good , rooms are clean and just enough. All the rates are idealistic and affordable.

  • Stayed: July 2009, traveled on business
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Thank Indidon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melrose Place Guest Lodge

Address: 12A North Street | Melrose, Johannesburg 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #25 of 298 B&Bs / Inns in Johannesburg
Price Range: $81 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Melrose Place Guest Lodge 3.5*
Number of rooms: 30
Official Description (provided by the hotel):
The Country Home in the heart of Johannesburg. Centrally situated between Rosebank and Sandton. Melrose Place offers luxurious en-suite accommodation and has earned its reputation by providing warm hospitality and excellent service, making it a true home from home for the discerning guest. The wonderful garden shaded by many trees sets off the swimming pool where guests can take time out to relax from the pace of their travels. Secure parking. Complimentary gym access, complimentary Wi-Fi. Perfect base for the business and leisure traveler. ... more   less 
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