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“Great Boutique Hotel”
Review of The Winston Hotel

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The Winston Hotel
Ranked #10 of 66 Hotels in Johannesburg
Certificate of Excellence
Reviewed December 7, 2013

After reading some of the Tripadvisor reviews I was concerned about the level of staff service and the breakfast. I needn't have worried. Service was friendly and helpful throughout my stay. No breakfast buffet but enjoyed every breakfast. The location of the hotel is convenient for Rosebank. The rooms are large and comfortable and the the hotel ambiance stylish and intimate - no sterol large chain hotel atmosphere here. All in all I had a great stay and recommend this hotel to people tired of the conventional sterile large chain hotel

  • Stayed: November 2013, traveled solo
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1  Thank Steve V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded December 29, 2013

Dear Steve

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel as the team takes great pride in making our guests feel at home as it gives us the chance to establish a long-lasting relationship.

We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

please feel free to contact our reservations team on reservations@thewinstonhotel.co.za to make your next reservation with us as it would give the team and I great pleasure to welcome you back to the Winston Hotel

Kind Regards


Donovan Britz
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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302 - 308 of 377 reviews

Reviewed December 3, 2013

Tasteful rooms with a classy yet modern decor. Our room had a bath and a separate shower. Balcony was over looking the hotel pool that was also tastefully set up with nice a great outdoor space and flowers surrounding it.
Overall service was excellent. We used their airport transfer service from and to the airport and both drivers were friendly an reliable.
We had only breakfast at THE restaurant (the hotel restaurant) but here again service was impeccable and the food was good too.

  • Stayed: November 2013
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2  Thank Elodie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded January 6, 2014

Dear ElodieB

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel. We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

Please contact our reserations team on reservations@thewinstonhotel.co.za when you next travel to Johannesburg as it will give us a great pleasure to welcome you back to the Winston Hotel

We hope to see you back at teh Winston Hotel soon.

Kind Regards


Donovan Britz
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2013

Unfortunately the design of the hotel, the apparent lack of a policy on noise levels, and a loud party group conspired to ensure it was hard to sleep. The stone walls, numerous stone stairs, wooden floors, and a central court yard where a late night group of revellers gathered one night meant that then noise levels were a real problem. It is a nice hotel and staff are friendly.

Room Tip: Upstairs would spare you the noisy footsteps on the wooden floors and the noise of late night moveme...
See more room tips
  • Stayed: November 2013, traveled on business
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Thank colmtp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded November 25, 2013

Dear Colmtp

Thank you very much for taking the time and trouble to complete the Trip Advisor Guest Questionnaire following your recent stay here at The Winston Hotel.
We acknowledge the incident that took place with a group of Guests who stayed at the hotel and their noise levels that got very loud, this was an isolated incident and I do apologize for the inconvenience this has caused you during your stay at the Winston Hotel. At the Winston Hotel we always strive to keep the environment around the hotel as tranquil and peaceful as possible and address all situations that disturb the tranquil atmosphere around the hotel every time.
We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

Once again I would like to apologize for the inconvenience this has cause during your stay at the Winston Hotel and It will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards


Donovan Britz
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

My stay at The Winston Hotel was fantastic! My room was spacious, clean and comfortable. Free wi-fi available in the room and transfer service is available to & from the airport for a fee. I felt safe as a solo female traveler. Food at the restaurant was good with free breakfast included. The staff was absolutely fabulous, very attentive and friendly, Frances, Natasha, Timothy..everyone really! Close to Sandton and about 25 minutes from Soweto and the Apartheid museum. I would highly recommend and would stay again at the Winston Hotel.

  • Stayed: November 2013, traveled solo
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2  Thank romeo16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded November 14, 2013

Dear Romeo

Thank you very much for taking the time and trouble to complete the Trip Advisor Guest Questionnaire following your recent stay here at The Winston Hotel.

We were delighted to note that you enjoyed your stay with us for your 50th Birthday Adventure and that we could share in this special occasion with you. It is the goal of our team here at The Winston Hotel that our guests feel as comfortable as possible, so that your stay will be as pleasant and successful as it can be, which might give us the chance to establish a long-lasting relationship.

We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

It will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards


Donovan Britz
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

What a fantastic hotel!  We loved everything about this place. The room was spacious and very well appointed...the bathroom might have been our favorite part of the room. Our favorite part of the stay, though, was the staff. They were beyond amazing and helped us with all of our questions and gave some great recommendations. They were always ready to help and were incredibly friendly. The hotel is also near the Gautrain and Rosebank mall. If you are going to Johannesburg, stay at this hotel. 

Stayed: November 2013
2  Thank Adam O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded November 13, 2013

Dear Bulldog05
Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel. I will decently pass your comments on to the team as every takes great pride in making our guests feel at home as it gives us the chance to establish a long-lasting relationship.
We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

It will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards


Donovan Britz
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

After a few days in Pretoria in a mock-Tuscan hotel just off a busy highway, arriving at The Winston was like manna from heaven. I didn't want to leave.
The reception and security staff were all friendly, helpful and obliging, the restaurant/room-service staff, likewise. The attention to detail in the kitchen and dining-room needs work (ahem, Management), however. I loved the beautiful gardens and the quietness, despite the close proximity to busy Oxford and Glenhove roads. The location of the workspace and the wifi strength were both perfect. My bed was so comfortable and I felt like a movie star in the mirrored bathroom.
So, now can you see why didn't want to leave?

  • Stayed: October 2013, traveled on business
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1  Thank KarenB77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded November 13, 2013

Dear Karen

Thank you for taking the time to post your comments on tripadvisor about your experience at the Winston Hotel. It is always wonderful to hear when our guests had enjoyed there stay at the Winston Hotel. I will decently pass your comments on to the team as every takes great pride in making our guests feel at home.

We very much appreciate reading your comments, with regard to the attention to detail in our kitchen and restaurant as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have

It will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards


Donovan Britz
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2013

Stayed at the winston hotel for a long weekend. I found the service to be attentive and hands on. The breakfast was most certainly a highlight. Rooms were luxurious and spacious and I greatly enjoyed the pampering amenities. Thank you to the staff and general manager! Will be back

  • Stayed: November 2013
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1  Thank Sarahparkerlewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WinstonHotel342, Manager at The Winston Hotel, responded to this reviewResponded November 6, 2013

Dear Sarahparkerlewis

Thank you very much for taking the time and trouble to complete the Trip Advisor Guest Questionnaire following your recent stay here at The Winston Hotel.

We were delighted to note that you overall enjoyed your stay with us. It is the goal of our team here at The Winston Hotel that our guests feel as comfortable as possible, so that your stay will be as pleasant and successful as it can be, which might give us the chance to establish a long-lasting relationship.

We very much appreciate reading your comments, as it is only by receiving such information from valued guests, such as yourself, that we are better able to see where we stand in certain areas and what improvements we can make to further satisfy any requirements that you may have.

It will give us a great pleasure to welcome you back to the Winston Hotel

Kind Regards


Donovan Britz
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Winston Hotel

Address: No 6 Tottenham Avenue | Melrose Estate, Johannesburg 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #10 of 66 Hotels in Johannesburg
Price Range: $181 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Winston Hotel 5*
Number of rooms: 30
Official Description (provided by the hotel):
The Winston Hotel is an elegant and exclusive luxury boutique hotel located in the vibrant commercial and financial district of Rosebank.We offer hyper-speed internet connectivity, free secure parking and exeptional personal service. ... more   less 
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