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54 on Bath
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Reviews (669)
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All reviewschampagne barrosebank mallgrace hotelhigh tealevel restaurantpillow menudirect accessattention to detailwelcome drinkwonderful hotelrose petalsboutique hotelwould highly recommend this hotelturn down servicetsogo sunsouth africabreakfast was excellent
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Reviewed December 4, 2013

Stayed at 54 on Bath at Rosebank Johannesburg for 15 days, can't believe that at the end it was like I spent less than a week. Spacious and clean rooms. The team was phenomenal from receptionist, bar, security, porters, waiters and management.The quality of meals would be fit for Monarchs, Queens and Kings and Heads of state.

Having travelled the world I am yet to find the quality of food and service matching team 54 on Bath.

Room Tip: Higher floor facing east.
  • Stayed: November 2013, traveled on business
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Thank Jabu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
54onBathJNB, Manager at 54 on Bath, responded to this reviewResponded December 21, 2013

Dear JabuM,

Thanks for taking the time to post your review of 54 on Bath. We are delighted to be of service to you and thrilled that you enjoyed your stay. Admittedly it is easier to notice or encounter small issues when you stay for a long time in a hotel but I am glad we could keep the standards consistent during your long stay. Whilst we count Monarchs, Kings, Queens and Heads of State among our guests we feel that we devote our care and attention to all our guests no matter who they may be.

I most certainly hope we see you again in 2014 and thank you sincerely for your loyal support this year.

Kind regards
Darren
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2013

Formerly the Grace Hotel, this renovated property is indeed a superior experience all-round. The hotel is still graceful and elegant and is befitting of a top hotel grade. The stand-out feature to me was superior service - from almost everyone I encountered. South African hotel service tends to be somewhat erratic but this was consistent - consistently superb! I was though a little disappointed that the rooms seemed all too similar to the former Grace establishment which had become a little tired and was then transformed and re-launched as this property. However, the rooms are well appointed - great large screen TV and bathroom amenities. A small desert is delivered each evening to your room - a lovely touch (along with free garment pressing) although one you will pay for in the pricy room rates. My one real irritation was unusable internet access which despite being promised simply did not work. Internet is often an issue in hotels, but I have found that the pricier the establishment, the more erratic the internet! The hotel is excellent for a business trip although hotels should really avoid using glass-top desks as this prevents a mouse from working well. Breakfast was good - more boutique-style than an extensive buffet and I felt that some additional choices could've been offered like better breads. Naturally the hotel benefits well from being within walking distance to the Rosebank Gautrain station. It is also attached to the Rosebank shopping areas which at the time of writing were a virtual construction site due to extensive remodelling of the adjacent shopping malls. Once the retail area is complete, this hotel will become even more well located. As a business traveller, I like the area for its choice of movie houses within walking distance at night or day when I have a free evening in-between meetings! Room rates are high and you can shop around for other competitive hotels. It's a great hotel if you need to be in Rosebank and you will not be sorry for spending the extra on great service. From a foreign traveller point of view, Sandton offers more in terms of shopping and food but 54 on Bath clearly sets the service bar very high for the entire Johannesburg.

  • Stayed: October 2013, traveled on business
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Thank polanalyst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
54onBathJNB, Manager at 54 on Bath, responded to this reviewResponded December 21, 2013

Dear polanalyst,

Thanks very much for your extensive review on Trip Advisor, we appreciate the time you have taken to tell us about your experience. I'm sorry that you had issues with our internet service - we do not often have problems in this regard but if you ask for myself or Dudu on your next visit we'll do what we can to help you through any connection problems. We can also assist with a mouse mat!
Rosebank is certainly a great place to be and the area has seen many great developments in recent times, not least the extensive addition of shops to the Rosebank Mall, attached to the hotel. Add another two malls and a plethora of restaurants and it is an ideal place for our foreign travellers to experience Joburg as a local with the added bonus of being able to walk around safely in the extensive pedestrianised areas.
We do hope to see you again soon when you are next in Johannesburg.

Kind regards
Darren
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2013

We stayed at 54 on Bath both before and after going on safari. Our rooms were spacious, the beds comfortable, the bathrooms well equipped with luxurious towels & bathrobes. What makes this hotel stand out, however, is the service ethic of every employee. We were greeted by everyone with smiles and good wishes. We had some complicated arrangements to be made and the front desk staff couldn't have been more helpful--especially David and Charity. Lucas arranged a tour for us which was great. This is a wonderful hotel.

  • Stayed: November 2013, traveled with friends
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Thank Patricia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
54onBathJNB, Manager at 54 on Bath, responded to this reviewResponded December 21, 2013

Dear PatriciaG

Thanks for your lovely review and for your praise of David, Charity and Lucas. Itis pleasing to hear you enjoyed the comfort of our hotel - our guests love that experience after coming back from safari!!
We do hope you stay again should you be travelling to South Africa.

Kind regards
Darren
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2013

Grace has been turned into a modern first class boutique hotel. Service is outstanding and the location next to Rosebank Mall convenient (once the mall has been renovated). A few kinks to sort out - including weak wifi on one side of the building - a somewhat limited room service menu (but very good what is there) - and a wifi system that requires frequent log ins (leading to lost connections to corporate servers). What stood out was the friendliness and warmth of the staff - for a frequent business traveller this has particular value

Room Tip: For good wifi connection - chose rooms 5 or higher on whatever floor
  • Stayed: November 2013, traveled on business
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Thank nairobijohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
54onBathJNB, Manager at 54 on Bath, responded to this reviewResponded December 21, 2013

Dear nairobijohn,

Thank you for visiting 54 on Bath and for your Trip Advisor review. We are delighted you enjoyed your stay and subsequent to your review we have raised your repeated log-in issue with our service provider for investigation. I was rather hoping to meet you personally when you stayed but I'm sure we can leave that until your next visit to Johannesburg, which I hope will be sometime soon.
Kind regards
Darren
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2013

54 on Bath was the Best Hotel experience of my life! Having lived in New York for 8 years I am used to high levels of service and great hotels. This hotel and was absolutely magical! The room was out of a movie: plush, elegant and beautifully designed. The staff could not do enough for us and always greeted us with a smile and a "can-do" attitude. Anyone staying in Johannesburg would be missing out on an experience of a lifetime if they did not stay here.
Thank you 54 on Bath...you will definitely be seeing us again!
Best Regards, Dimitri

  • Stayed: November 2013, traveled as a couple
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Thank Dimitri646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
54onBathJNB, Manager at 54 on Bath, responded to this reviewResponded December 21, 2013

Dear Dimitri646,

Thanks for taking the time to review 54 on Bath. I apologise for my late response but we have been extremely busy of recent. It is very satisfying to be acknowledged as your best hotel experience and it is surely all down to our fantastic team of staff. We have shared your experience with them. We do hope to have you visit us soon and even if not to stay over, to visit our Level Four restaurant.
Kind regards
Darren
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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