My mum and I stayed at 54 on Bath for one night while waiting to making a flight connection to Zambia. I have to say I was horrified by the entire hotel experience. I do not know where these other reviewers are coming from, but the whole experience was terrible. The guy doing the check in neglected to take a deposit on my credit card and so when I went to charge something to my room I was embarassed by being declined. Next, they said they would offer a complementary car service to a hospital so my mum could go to the emergency room. The hospital's pharmacy was closed so we needed to go somewhere else and they charged us 450 rand to take us there (an approximately 15 minute drive). Next, the internet wasn't working and that made getting work done next to impossible. But for me the icing on the cake was in the morning when I went to take a shower. We ran the hot water for 10 minutes and the water was still ice cold. I called the front desk, and their answer was "keep running it, this happens quite often and may take 15 minutes before the hot water comes through." That type of answer would be expected if I were staying in some hotel, but not from some sort of allegedly luxury boutique hotel. I asked for another room so that we could shower and it took them 15 minutes to find one, at which point we didn't have time to shower and still make our flight that morning. Our car service driver to the airport arrived early and the hotel refused to call and tell us that he was there. As we were chatting with the driver, he told us that he had heard a lot of terrible things about the hotel. All in all, I will never stay here again. We stayed in some wonderful hotels during our time in South Africa and never expected to be so disappointed with our stay. And the best part of it all was that the manager e-mailed after my departure to to tell me the water situation had never happened, although his front desk person said that it was quite common.
- Official Description (provided by the hotel):
- 54 On Bath is the iconic landmark hotel in the heart of Rosebank, Joburg's vibrant and eclectic tree-lined neighbourhood of eateries, entertainment and art. Offering an exceptional standard of home away from home hospitality our bedrooms exude the elegance, warmth and serenity of fine living, each with views over the garden or abundantly green city skyline. A total of 75 elegantly decorated rooms are offered, comprising 51 Deluxe King Bed Rooms, 8 Deluxe Twin Bed Rooms, 12 Executive Rooms and 3 Luxury Suites. A Universal Accessible room is also available featuring roll-in shower, lowered facilities and a 24-hour monitored emergency help alarm. There are 4 sets of interconnecting rooms ideally suited for families. Each en-suite room is fully equipped with a host of facilities to meet your every need; free and unlimited WiFi, outstanding tea and coffee offering, block-out curtains, 24-hour room service, Cable TV, mini-bar and air-conditioning. Decor is soft and subtle, with pure white linens set against black, grey, teal and cream for an overall calming effect and enjoyable sleeping experience. Our Luxury Suites boast private lounges, spacious en-suite bathrooms and a balcony overlooking the city's northern suburbs. Rosebank is a perfect introduction for first time visitors to the city and with a direct link into the Rosebank Mall the neighboring street cafes, restaurants, boutique stores, world class art galleries, entretainment and the famous Africa Craft Market are right on your doorstep. The abundance of pedestrianised streets and a round the clock "bobby on the beat" security initiative makes it is safe to explore the area on foot and at your own pace. The attractions of Sandton are also nearby should you be keen to explore Nelson Mandela Square, Sandton City or Melrose Arch. We believe it's the simple things in life that make the difference and at Level Four Restaurant you'll enjoy distinctive modern dining. Classic and elegant Level Four offers a superb a la carte breakfast and whilst lunch is a casual light affair, dinner is the perfect opportunity to choose from the excellent a la carte menu. Extremely popular with local Johannesburg residents we recommend you make advance bookings at Level Four. Our Veuve Clicquot Champagne bar offers a range of France's finest alongside cocktails and wines accompanied by sumptuous bar snacks. Overlooking the terrace garden, the champagne bar is the perfect meeting spot for business get-togethers, pre-dinner drinks and evening sundowners. 54 On Bath is 15 miles/35 minutes by car and 18 minutes by Gautrain from O.R Tambo International Airport and 5 miles/ 10 minutes from both downtown Johannesburg and the Sandton CBD. ... more less
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