Had a pushy Stacy push us to pay in full with short and abrupt emails, after which her replies to us got worse. We joked that maybe she was suffering from hangovers when she was writing to us. We arrived to find we had to pay for vehicle entry?? Did they think we were going to arrive on foot? This should have been included in the price. We were given a chalet number and when we turned up, had to figure out where the mains switch was as there was no electricity. Accommodation needs some attention... acceptable but hardly clean. Stacy had told us to bring our own bedsheets and towels, but the bad was already made up and there were towels in the bathrooms. Bizarre. The area is nice, though nowhere near as pristine or beautiful as the Dome nearby. There were signs everywhere saying "Don't do this!" and "Report anyone you see doing this!", which we thought could have been phrased in a more welcoming manner. The sun beds bolted to the decks by the pool made us laugh, especially the single one by itself - for lonely single travellers? The place was almost full which is a shame because it seems to me that the owners have found themselves a decent location to take money out of people on, and have then taken the attitude that they don't need to be welcoming or friendly or make any effort because there's always people coming in anyway. We also trekked around the entire place and didn't know where they'd shot many of the photos on their website... Won't be going back again. Would advise others to look around for better places.
- Official Description (provided by the hotel):
- Nature reserve catering for people looking for peace and quiet. The reserve has a 1000ha for hiking, camping and accommodation is available. We also have a restaurant and wedding chapel ... more less