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“acceptable”

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Hyatt Regency Johannesburg
Ranked #7 of 68 Hotels in Johannesburg
Certificate of Excellence
United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“acceptable”
Reviewed May 20, 2007

Taking into account the city etc. and having stayed there before I was looking forward to the return. Prior to leaving London I made some requests via e-mail, which were dealt with promptly and eficiently.

I was allocated a Queen Suite, which was very comfortbale. Room Service was always efficient, the room was kept tidy and the bathroom excellent. Choice on room service menu very limited and mini bar was not kept stocked during my stay.

Really liked the small but effiicient Gymn and the courtyard is always a nice place to sit and have a drink, and it is a good place to meet customers.

I used the car service at the hotel constantly during my stay and they were always courteous and punctual. It is one of the better places to stay in Johannesburg and I will certainly be staying there again.

Stayed May 2007
Helpful?
1 Thank charlie47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
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English first
London, United Kingdom
Level 4 Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed April 10, 2007

Upon arrival I was allocated a lovely room - only trouble was someone was already in there asleep in bed. Despite the fact that I'm single female & occupant was male, and thus this situation could have put me in danger (I was in his suite ready to unpack) no apology/upgrade was offered by hotel when we discovered room was occupied & notified front desk. In fact room I was later allocated was of lower quality despite my requests otherwise.

Do I need to comment on quality of bathroom - was probably pleasant on installation but it needs cleaning of mildew as you can see. Hardly appealing is it? Best part of hotel is gym.

Oh yes, the hotel also dispose of your toiletries/personal cleaning stuff too & despite 4 calls to front desk & management they cannot seem to resolve this for me. Even an acknowledgement call would have been appreciated, but they don't even have the courtesy to do that. Good service is an unknown to the staff here. I won't come back again.

  • Liked — Gym
  • Disliked — Service & lack of follow up to compaints
  • Stayed April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank electroshock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Johannesburg

Property: Hyatt Regency Johannesburg
Address: 191 Oxford Road | Rosebank, Johannesburg 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Johannesburg
#7 Luxury Hotel in Johannesburg
#13 Business Hotel in Johannesburg
#14 Romantic Hotel in Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Johannesburg 5*
Number of rooms: 244
Official Description (provided by the hotel):
Hyatt Regency Johannesburg is situated in the cosmopolitan suburb of Rosebank, a modern district in the North of Johannesburg. Our hotel provides easy access to Sandton, Constitution Hill and African craft markets. With 244 luxury rooms & suites featuring African-inspired decor and fully integrated meeting & conference venues, Hyatt Regency Johannesburg is the business traveller's hotel of choice. Guests are invited to experience the rich wellness of our Amani Spa. ... more   less 
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Also Known As:
Hyatt Regency Johannesburg Hotel Johannesburg
Hyatt Johannesburg
Johannesburg Hyatt Regency

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