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“Great choice for Jozi hotel”

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Hyatt Regency Johannesburg
Ranked #7 of 68 Hotels in Johannesburg
Certificate of Excellence
San Francisco, Calif
Level Contributor
136 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Great choice for Jozi hotel”
4 of 5 bubbles Reviewed May 1, 2013

True, this is your standard Hyatt, but the location is great -- situated in the Rosebank Mall complex with great shops and restaurants nearby, and easy access to and from the airport, which is a huge plus for me. Joburg is generally hard to get around without a car but this area is safe and easy to get around, even at night. Wifi in the room and hotel was a little unpredictable, but the hotel's techie offered to loan me his personal iPad until the matter could be resolved. Certainly more than I had expected. Service everywehere was also pretty good. I normally stay at boutique hotels in this area and Sandton but the easy access to and from the airport may make this my hotel of choice in the future.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbeLincoln115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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637 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Port Elizabeth, South Africa
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed May 1, 2013

We recently stayed at the Hyatt overnight as we had a function to attend there. On arrival the hotel looked very impressive with its double volume foyer. We were shown to our conference check in tables, but to our great disappointment our rooms were not yet ready. It was 16h30 in the afternoon, so we were not too impressed.

After a half hour wait we were shown to our room only to discover that it was a smoking room. Back downstairs again the hotel managed to make a plan for us and we were assigned a non smoking room. The room was very clean with all the amenities you would expect from an hotel of this calibre. Having to unpack, shower and redress in 20 minutes we didn't take too much in. But what we did appreciate was the iron and ironing board. This prevented an emergency call down to housekeeping.

The bathroom was large with plenty of toiletries which all smelled delicious. We appreciated the mineral water next to our beds on our return to the room after dinner.

Breakfast the next morning was a typical hotel buffet and we weren't disappointed.

All in all, we found the hotel to be just another hotel with nothing good or bad really standing out. It suited our needs and if you want a room for the night that is clean and a good size in a central location then I guess this is your spot. We are however more Southern Sun people and I would look at what they have to offer first.

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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lipps74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed April 27, 2013 via mobile

This is a typical Hyatt. Everything works. It's been established many years now so any wrinkles have long been ironed out. It is however utterly characterless. It could be any Hyatt in any city anywhere. So, if you want safe, predictable ,well run and efficient then stay here. We were travelling for work and hence the hotel was perfect for our needs. If you are travelling to joburg for a holiday you may want to consider a boutique hotel.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelJ08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Level Contributor
126 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed April 25, 2013

If you want to have a little space from the bubble of Sandton, this is the place to stay. It is a well appointed hotel with spacious rooms. Parking is annoying if you're driving a rental car because they make you pay for parking separate. The location is great with plenty to do, see, and eat in the Rosebank area.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Unidentified
Level Contributor
63 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed April 12, 2013

The hotel facilities are standard: The rooms are spacious, the bed very comfortable, and the bathroom functional. Everything is meticulously cleaned.

The gym is small, and there are limited free weights and machines. But the treadmills are very good. The pool area is also quite small, but it gets plenty of sunlight for long hours of sunbathing. It does tend to get crowded early, with all the German tourists, so get a deck chair by 0900.

We had access to the 8th floor lounge, which serves a nice breakfast buffet (great fresh fruit, esp the mango when they have it) or you can have a cooked breakfast (same buffet) at the ground floor restaurant. The 8th floor lounge also has coffee, ice tea, ice coffee throughout the day. In the evenings, there are canapes and wines. There is a separate business centre for printing, scanning documents, etc.

The internet is perhaps the biggest problem. Wifi and LAN services are available, but the connectivity is very patchy. I experienced regular dropouts one day, and it's not the fastest Wifi.

Service, without a doubt, is the best feature of this hotel. The staff are interested in getting to know everyone's names, and if you stay for an extended period this is a nice perk. Everyone is extremely friendly and goes the extra mile to make things happen. Almost to a fault. When I had to work in my hotel room one day, there was an endless stream of staff knocking on my door to check the temperature, to check the cleanliness, to check the mini-bar, to check whether I was satisfied with the service.

The location in Rosebank is also quite handy. You're not far from Melville or Sandton for meals. The hotel can provide transport very easily for a fee. There is also a mall (it actually consists of three different shopping malls) adjacent to the hotel. There are plenty of restaurants, shops, inc a Pick N Pay supermarket, bookstore, post office, cinema all in the malls.

Lastly, you're across the road from the train station, which takes you to the airport or to Pretoria (for the latter, it takes 32 minutes, it runs every 12 minutes during peak hours or 20 minutes during off-peak hours, it costs 46 ZAR).

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asoloist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
42 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed April 1, 2013

Coming to Jo'burg 6-8 times a year and tried many options: Pros of this hotels are location (Rosebank, attached to Mall, good dining options like The Grill and Fishmonger just outdoor if you exit hotel through gallery, Katzy's for music to name just a few good ones, and if you want to use the Gautrain from airport the stop is very close-I however always use the taxi which takes baout 30 minutes). Rooms are also of update, modern and good standard wit all you need to survive relaxed on a business trip. Service is friendly but often soooooo slow, especially N'dau breakfast/restaurant/ bar zone; often in deep sleep (or I do not know where else they are with their mind) and with limited motivation to do anything... On the negatives are the weak restaurant (compensated by great outdoor options next door, so do not worry-I would skip dining at the hotel completely), lousy and overpriced breakfast (a shame for a Hyatt brand hotel, depsite recently being upgraded from just Hyatt to Hyatt Regency - whatever this is supposed to mean...-only Hyatt marketing geeks will know. I see zero difference). Overall not really cosy public space (like bar, reception area, etc.). Very much business hotel atmosphere with a lot of "walk through". So overall - not my favoritre hotel and some caveats, but best you can get in Jo'burg after all I experienced

Stayed April 2013, traveled on business
Helpful?
2 Thank Andry123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Level Contributor
414 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 bubbles Reviewed March 30, 2013 via mobile

Stayed here for one night during a brief stop-over in Johannesburg. This is a very elegant and well-appointed property, and the service was excellent. A great advantage is that it is located immediately adjacent to a pedestrian area full of nice restaurants, cafes and bars in Rosebank, so you don't need to get a car to go to dinner outside the hotel. We would have liked to stay longer, and would certainly stay here again. The only small complaint is that the hotel drivers who took us to and from the airport drove like maniacs through the various residential areas that we passed. Perhaps this was a safety precaution, but when you are not used to it this seems irresponsible!

Stayed March 2013, traveled as a couple
Helpful?
Thank Back_to_Sandringham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Johannesburg

Property: Hyatt Regency Johannesburg
Address: 191 Oxford Road | Rosebank, Johannesburg 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Johannesburg
#7 Luxury Hotel in Johannesburg
#13 Business Hotel in Johannesburg
#14 Romantic Hotel in Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Johannesburg 5*
Number of rooms: 244
Official Description (provided by the hotel):
Hyatt Regency Johannesburg is situated in the cosmopolitan suburb of Rosebank, a modern district in the North of Johannesburg. Our hotel provides easy access to Sandton, Constitution Hill and African craft markets. With 244 luxury rooms & suites featuring African-inspired decor and fully integrated meeting & conference venues, Hyatt Regency Johannesburg is the business traveller's hotel of choice. Guests are invited to experience the rich wellness of our Amani Spa. ... more   less 
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Also Known As:
Hyatt Regency Johannesburg Hotel Johannesburg
Hyatt Johannesburg
Johannesburg Hyatt Regency

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