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“Great location but would hope for a tad more of the little things”

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Hyatt Regency Johannesburg
Ranked #7 of 68 Hotels in Johannesburg
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great location but would hope for a tad more of the little things”
4 of 5 bubbles Reviewed December 4, 2011

What's going for this hotel is undoubtedly its location; next door to gautrain station and the new enlarged zone shopping complex. This hotel is prob around 20 years now and have seen dozens of competitors open in that time. Its comparatevly better days maybe are behind but this does not mean you shouldn't stay here. The ups are friendly staff, good breakfasts (best downstairs as the club floor is a bit limited but with exceptional views of Joburg), nice pool area on top floor, nice and always busy restaurant area at the reception (with free internet), easy access to hundreds of good shops and restaurants in a safe environment. The room feel preety std bus hotel, as std as they come with nothing to blow you away. I was surprised about the simple toilet paper quality, something you can expect at formula 1 hotels perhaps but not at 5 star places. Also, the work chair was of very basic quality. Not that it didn't function but it felt out of kilter at a 5 star. Bathroom larger than normal, that's an upside. Also good insulation form busy oxford road, didn't hear much noise. I also like to porters black uniforms and they guys are really helpful. The price is at a higher end for the product delivered. They sell at around 2000 rands/night and I would say that you'd start feeling real value in the early thousand, say 1200 if bfts was included. So, depending if that location is key or not, then that amount will buy you better rooms and experiences in say sandton. Then again I must say that 2 hrs 45 minutes from take off at CPT Intl to check in at Hyatt is worth a lot (if that area is key). All thanks to gautrain. Yes I can recommend Hyatt with ease, depending on what's important.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Tripordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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637 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (92)
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Stockholm
Level Contributor
75 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed December 1, 2011

Ugly hotel on the outside, very pretty and stylish on the inside. Beautiful and spacious room, bed very comfortable. Large bathroom with separate bathtub and shower. Make up mirror mounted at midget height, a bit irritating. The pool is very small and also the area around it, only a few sun beds. Breakfast had a great selection, but wouldn’t have paid the price had it not been included in my room rate. There is a shopping area connected to the hotel. Just below the hotel’s conference center there was a beauty parlor offering all kinds of treatments for both women and men. I had a massage which I enjoyed. Much cheaper than at the hotel spa, which also looked very nice. Close by there is an excellent meat restaurant, the Grillhouse. Very good food!!! And very affordable. We were two, and had a three course dinner with a very good wine for 830 rand incl tip.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tjongo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, UK
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed November 15, 2011

I found the hotel to be an excellent place to stay on business in Johannesburg. Room and facilities were very comfortable, and I enjoyed the rooftop swimming pool (although quite cold in the evening).

Behind the hotel is a good shopping mall including some great restaurants like the Grillhouse.

Service and security were very good.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jedp78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Level Contributor
379 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
4 of 5 bubbles Reviewed November 14, 2011

We recently stayed at Westcliff and Hyatt in Johannesburg. Westcliff is more appropriate for the leisure traveller seeking an upscale experience. Hyatt is more appropriate for the business traveller or the quick overnight where you want everything to be close and convenient. This hotel is connected to a shopping mall with a wide range of dining options ranging from quick and cheap to a surprising number of quality high end choices.

Service at the hotel was outstanding, even freely offering us a late checkout when it was determined that we had an evening flight out. Room service was quick, friendly and good quality. Some people have complained about the cost of Internet service, but if you join the Hyatt frequent traveller program, Internet is free, you can get upgrades and other benefits.

The only two minor issues we might point out...other reviews indicated that this was relatively close to the airport. In fact, it was almost exactly the same distance as the Westcliff, and we would not characterize it as being close to the airport. Also, the hotel property itself is a bit on the worn side, though furnishings and amenities have been updated. We felt quite comfortable staying here.

Room Tip: We were encouraged to take a courtyard room. As long as there are no functions in the courtyard, th...
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ValVil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
66 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed November 12, 2011

Stayed at the Hyatt Rosebank for a few nights of business travel in October. The hotel is clean, modern, and comfortable. The lobby, restaurant, and outdoor patio area are all comfortable and nice. The staff were very friendly and attentive. The hotel has an excellent gym and pool. The only downside is the charge for internet in the room. One can get free internet in the lobby, but there is an hourly fee for connecting in the room.

A nice aspect to this hotel is the attached Rosebank mall. There are lots of nice shops and restaurants, and one can stroll comfortably throughout the large outdoor mall. I recommend the Motherland Coffee shop just around the corner for great coffee and muffins.

  • Stayed October 2011, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texastech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marbella
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed November 10, 2011

Hyatt is usually goo but this place is a shame. Avoid.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VentanasMarbella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed November 8, 2011

I used to be a frequent guest at the Hyatt a few years ago. A few weeks ago I had to be in Rosebank for a couple of days, so I decided that it was the most conveniently located hotel. That was pretty much the only "up-side" to the whole experience. I was sorely disappointed in the overall service and general appearance of the hotel. The rooms have not been "refreshed" or revamped in over 8 years and the staff need some urgent guest satisfaction training! They charge 5 star rates and offer a below average product!

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nats68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Johannesburg

Property: Hyatt Regency Johannesburg
Address: 191 Oxford Road | Rosebank, Johannesburg 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Johannesburg
#7 Luxury Hotel in Johannesburg
#13 Business Hotel in Johannesburg
#14 Romantic Hotel in Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hyatt Regency Johannesburg 5*
Number of rooms: 244
Official Description (provided by the hotel):
Hyatt Regency Johannesburg is situated in the cosmopolitan suburb of Rosebank, a modern district in the North of Johannesburg. Our hotel provides easy access to Sandton, Constitution Hill and African craft markets. With 244 luxury rooms & suites featuring African-inspired decor and fully integrated meeting & conference venues, Hyatt Regency Johannesburg is the business traveller's hotel of choice. Guests are invited to experience the rich wellness of our Amani Spa. ... more   less 
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Also Known As:
Hyatt Regency Johannesburg Hotel Johannesburg
Hyatt Johannesburg
Johannesburg Hyatt Regency

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