Chose this hotel above the casino hotel,what a disappointment.At check in, my wife was told that there is no toilette at reception and she had to use one in the park.Asked for a iron and board only to receive a dirty iron which was replaced with a broken one.The dust bin still filled with litter from the previous guest.The phone in our room was broken,had to use my cellphone to make contact with reception.Was only fixed after complaining about it the second time.The room door had a huge gap between the floor and the door it self visible from the inside.Didn't get much sleep due to a baby crying through the night.The front desk staff not very help full and informative,they can learn a lot from the friendly and helpful porters.In general,the highlight of our over night stay was the Theme Park and the breakfast buffet.Would not recommend this hotel to anyone!
- Official Description (provided by the hotel):
- Escape to an age of elegance and grandeur at the Gold Reef City Theme Park Hotel. Located within Africa's biggest theme park, the hotel is reminiscent of an authentic turn-of-the-century mining town. Staying at the hotel also gives you free access to a multitude of fun filled attractions and entertainment in the theme park. Please note the Theme Park is closed on Mondays and Tuesdays during Gauteng School holidays.The adjacent Gold Reef City Casino complex offers a variety of dining and other entertainment options. ... more less
- Reservation Options:
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- Also Known As:
- Protea Hotel Johannesburg