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“Great location, great facilities, great staff”

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Courtyard Hotel Rosebank
Ranked #32 of 68 Hotels in Johannesburg
Portland, Oregon
Level Contributor
99 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Great location, great facilities, great staff”
Reviewed May 7, 2013 via mobile

Right accross from the Gautrain station. Shopping all around and restaurants galore. Big rooms, pool, microwave, utensils, sink,plates and bowls, glasses etc. Open bar from 5-7pm (free), welcoming sherry and very helpfully staff. Loved it

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PortlandRoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review, May 9, 2013
Thank you for your kind review of our hotel - we hope to welcome you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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167 reviews from our community

Traveler rating
    52
    77
    26
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    5
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27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Swedish first
  • Any
English first
Pietermaritzburg, South Africa
Level Contributor
110 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed April 11, 2013

Rosebank is full of high-end hotels, and so this reasonably-priced 4* Courtyard (part of the City Lodge group) is a real find. Located opposite the Mall of Rosebank and the Zone, and next to the Gautrain station, this suite hotel is well equipped and very comfortable. I stayed in a 2 bedroom 2 bathroom apartment, with small kitchenette and TV lounge, which would be more than adequate for a family of four. I would definitely stay here again.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FrequentTravellerKV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review, April 14, 2013
Thanks for your comments about our hotel - we are glad you enjoyed your stay and hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban
Level Contributor
153 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed March 3, 2013 via mobile

Rosebank Courtyard is very convenient located opposite the gautrain station which is 20 minutes away from Johannesburg international airport. The room was comfortable and the patio door on the ground floor opens into a garden. Breakfast was good and room has a small kitchen. Convenience is major advantage.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shmsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at Courtyard Hotel Rosebank, responded to this review, March 4, 2013
Thank you for your review - we are so glad you enjoyed staying at our hotel and benefited from its convenient location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al Khobar, Saudi Arabia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 22, 2013

The Courtyard is a pleasant hotel however I did have some issues. Breakfast was full of pork and non-pork cold cuts and sausages. However as a Halal eater I had a problem with the meats being mixed on the same platter. Also the same griddle was used to make all the guests omelettes, some of which had bacon or ham bits.

I raised my concern to the staff but alas nothing was done about it!

Good points: good location, clean, friendly staff, spacious rooms!

David in reception was especially kind and courteous to me! Thanks David!

Room Tip: Choose a room closer to the reception I was all the way back unless you don't mind the long walk...
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dalia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 19, 2013 via mobile

The hotel is situated in a reasonably safe area and is within walking distance (400 metre) to the Rosebank Gautrain station.
While the hotel has full breakfast available, there is not really a restaurant on the premises. This is no problem, because across the road at the Zone, there are a wide selection of very good eating venues and shops.
The rooms are larger than the normal hotel and are well equipped for limited self catering.
The only negative for me , was that the shower was over the bath and for an older person, this could be troublesome for access.
The rooms were clean and everything worked.
The best of this hotel though, is the staff!!
Nothing is too much trouble and they are very attentive, especially the breakfast room staff and the Manager.
Try to negotiate the rate, if staying for longer periods ( they are flexible)
I would stay here again, with no second thoughts.

Stayed January 2013, traveled on business
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Augsburg, Germany
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed January 7, 2013

I stayed there in November for two nights. Good is the location: close to the Mall and Gautrain. Also a secure parking and spacious rooms. Negative: Room service not too good (bed was made without much effort), so called "bar" (a cupboard with free / honesty drinks) was closed, no room service for drinks and food (only a number of pizza takeaway close by)... Fazit: Ok to stay for short time, but not for longer or to stay at the hotel at the evening.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marcus H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
131 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 19, 2012

We're regulars at the Courtyard Rosebank, very regular in fact. Excellent location, just across the road from Rosebank Shopping Center and some pretty good restaurants, cinemas and shops. Friendly service, suites rather than rooms and a welcoming happy hour! Michael in lounge is a real star.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichardHarriman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Hotel Rosebank

Property: Courtyard Hotel Rosebank
Address: Cnr Oxford& Tyrwhitt Ave | Rosebank, Johannesburg 2196, South Africa
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Business Center with Internet Access Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Johannesburg
#26 Luxury Hotel in Johannesburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard Hotel Rosebank 4*
Number of rooms: 83
Official Description (provided by the hotel):
This hotel is situated in prestigious Rosebank on Oxford Road, opposite the Gautrain Rapid Rail station. Major shopping centres, craft markets, restaurants and cinemas are all within walking distance. The hotel is easily accessible to all motorways linking the key business centres in Gauteng. ... more   less 
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Also Known As:
Courtyard Rosebank Hotel Rosebank
Courtyard Hotel Johannesburg
Courtyard Johannesburg

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