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“Rude Manager, terrible service”

Beira Alta Montecasino
Ranked #222 of 1,186 Restaurants in Johannesburg
More restaurant details
Restaurant details
Good for: Large groups, Families with children, Business meetings
Dining options: Late Night, Lunch, Dinner, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Johannesburg, South Africa
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Rude Manager, terrible service”
1 of 5 bubbles Reviewed March 2, 2012

If you're looking for an evening of bad, cold food, bad service and a terrible attitude, this is for you. Went for a lovely nite out at Monte. The recommended chicken came out cold. They nuked it the second time and refused to serve a fresh portion. When the Manager came to us, he was hald inebriated and refused to listen to our complaints. Was adamant we HAD to pay the full price. We left with utter disgust and dismay at his handling of the situation. Will never go back. Be warned

  • Visited April 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Joe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 reviews from our community

Visitor rating
    31
    69
    26
    19
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Adelaide, Australia
Level Contributor
69 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Ola Requintado!”
5 of 5 bubbles Reviewed February 23, 2012

I am very impressed with the level of cuisine and outstanding quality of the dishes. This was a romantic dinner for 2 that did not disappoint. In our case the Trinchado starter and prawns were gorgeously buttery with subtle balance of garlic, peri peri and paprika so signature to Portuguese cooking. The main courses are enormous and decadently rich, I highly recommend the pork belly and clams with chourizo. Calling my partner's main course a "mixed grill" is an unimaginitive understatement for delectable baby chicken, calamari tubes and chourizo. As much as I would have loved to try some dessert, there simply wasn't any room. Next time we'll add a bottle of Portuguese wine for better accompaniment, as the house red was unfortunately bland in light of such excellent food. Table service was perfect: ready at hand and friendly, anticipatory, but otherwise invisible. Thank you to our waiter, Robert.

  • Visited February 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SatisMoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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