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RTinNYC
New York City, New York
Delightful JBerg Boutique Hotel
5.0 of 5 bubblesReviewed Mar 23, 2019via mobile
Love everything about this place: the staff are Soooooo gracious, kind and attentive. The food is excellent! The rooms are large and comfy - mine even has a terrace with an outdoor shower and a tub! 💅

I look forward to coming back!
Date of stay: March 2019Trip type: Traveled solo
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Reviews (1,038)
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Reviewed March 11, 2019

This is the quintessential boutique hotel, away from the hussle of the city. And, the staff aims to please on every level. Friendly, courteous and charming define the people and the amenities. Our stay was brief and early into our journey of S.A. but we have not forgotten how welcoming our initial foray was into this magnificent country.

Room tip: No bad rooms!
Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank billcamera1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded March 11, 2019

Thank you so much for your review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence, albeit a short one. We trust you enjoyed the rest of your trip around South Africa and hope to welcome you back some day in the near future. Thank you once again and all the very best until we meet again.

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Reviewed March 9, 2019

What a wonderful hotel. Great food, Most comfortable bed I've ever slept in! Staff are so lovely and friendly.
Loved the piano bar in the evening.
Quirky rooms with both indoor and outdoor showers/baths.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Clare J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded March 9, 2019

Thank you so much for your review, we really appreciate it and hope to welcome you back some day in the near future. From all of us here at The Residence, we would like to thank you once again and wish you all the very best until we meet again.

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Reviewed February 27, 2019

We landed in Johannesburg late morning and went straight to The Residence. They were kind enough to allow us to check into our room early so we could freshen up before heading right out for an afternoon tour.

Our room was clean and we immediately comfortable. There was a nice "living room" area inside the room as well as a beautiful sitting area outside the room that included its own hot tub. The property itself is feels very much like one over-sized, luxurious inn and the grounds are absolutely breathtaking. The pool areas and surrounding landscaping are so serene it is hard to imagine you are in the middle of a very large city.

The dining room certainly held it's own with a varied menu of deliciously upscale food. The atmosphere was relaxed and you did not leave that table hungry at any meal.

The staff could not have been more courteous and even arranged a quick ride to an ATM when we only asked for directions. Sadly we were only in Johannesburg overnight but we thoroughly enjoyed our visit to The Residence and will not hesitate to stay there again should our travels take us back to the area.

Date of stay: October 2018
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank MrsSunsh1ne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded February 27, 2019

Thank you so much for your amazing review, it really means a lot to us and are so glad to hear that you enjoyed your experience at The Residence. We hope to welcome you back some day in the near future and would like to wish you all the very best.

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Reviewed February 25, 2019 via mobile

We had an absolutely amazing time at this wonderful hotel. After many hours of travel, we were exhausted when we arrived. The staff was so accommodating, making sure we were fed even though it was at the end of the breakfast hour. We were able to get in to our room right away to get some much needed rest. The setting is so peaceful and relaxing. The entire property provides a sense of peace and tranquility. The food and service was superb! We highly recommend this inn.

Date of stay: February 2019
Trip type: Traveled as a couple
2  Thank uarehome
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded February 25, 2019

Thank you so much for taking the time to provide us with your review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and hope to welcome you back some day in the near future.

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Reviewed February 19, 2019 via mobile

We had a very good stay at the hotel. The service was fantastic. We booked a trip to Soweto via the hotel & they used Khuliso at Ramon tours and they also used him for their car pickup service to go to the local Rosemont shopping mall it was excellent & he was really personable & knowledgable- just great.

We felt very safe & looked after.

The breakfast was really good - plenty of choice of individually cooked hot & cold food buffet to help yourself ( sparkling South African wine & oysters if you like !)

We ate twice in evening at the hotel - really nice food & service.

We had complimentary sparkling wine in reception several times.

Our room was a suite with an outdoor patio & hot tub - just great with everything we needed. There were slippers, robes complimentary sherry & apples!

We couldn’t believe what we got at such a good price.

As it rained hard we couldn’t use the heated pool but I did go to the Spa & had a really good experience with a pedicure & manicure from Constance - I would really recommend it.

Date of stay: February 2019
Trip type: Traveled as a couple
1  Thank Penelope015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded February 19, 2019

Thank you so much for your review we really appreciate it and for choosing to stay at The Residence. We trust you enjoyed the rest of your trip and hope to welcome you back some day in the near future. Thank you once again and all the very best from The Residence team.

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