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“Reminiscent of a Bygone Era”

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The Residence Boutique Hotel
Ranked #1 of 66 Hotels in Johannesburg
Certificate of Excellence
United States
Level 5 Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Reminiscent of a Bygone Era”
Reviewed June 1, 2014

Our three night stay at The Residence was very pleasant. This boutique hotel is quite small and is located in a posh Johannesburg neighborhood. As a result, it was an excellent place to recover from jet lag, but a fairly poor place to serve as a jumping off point to see the sights of the city. The hotel offers the use of their drivers and high end cars to take you places at prices comparable to taxis, but it is simply not the same as walking to and from various sights. (However, I am not certain that Johannesburg would score high on a “walkability” index for tourists.) My wife and I did find a small mall within a ten minute walk to which we escaped for a few lunches, as well as visit the Apartheid Museum and take the Red Line Hop on Hop off Bus around the city.

The hotel is filled with lounges (although I never saw a guest in one of them) replete with sofas and chairs reminiscent of a bygone era, fireplaces, and crystal chandeliers hanging from the ceiling. Although many may like this style, it was a bit dark and stodgy for my taste.

Our room, a luxury suite, was comfortable, although decorated in the style described above. It included a large comfortable bed, sufficient storage, and a small balcony overlooking the tennis court. The bathroom not only contained a full bathtub and a stand-up shower, but adequate storage for most of our toiletries.

The service was excellent. On more than one occasion I remarked to my wife about how many staff there were for such a small hotel. They were attentive and pleasant, and always seemed to be at the right spot, without being annoying or in the way.

Breakfast was pleasant with a mini-continental buffet at our table, as well as a small hot breakfast menu from which we could choose. We also had dinner at the hotel on several occasions. The menu was interesting, although somewhat limited, and the food was very good, but not excellent, and reasonably priced. As expected, service at dinner was excellent.

Overall, my wife and I had an enjoyable stay The Residence and would recommend it to those stopping for a few days in Johannesburg.

  • Stayed May 2014, traveled as a couple
    • Value
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Helpful?
Thank pjlv07b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, June 3, 2014
Thank you so much for providing us with your feedback. We are so glad to hear that you enjoyed your stay with us. Unfortunately Johannesburg sights are very spread out hence limited walk ability. At this time of the year (Winter) some of our clients do tend to hibernate in front of the fireplaces in their rooms and order room service hence it could of seemed quiet.
We trust you had an enjoyable trip back home and from all of us here at The Residence we would like to wish you both all the very best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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742 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (206)
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English first
Honolulu, Hawaii
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 1, 2014

We stayed for 2 nights at this amazing boutique hotel. The attention to detail was beyond anything that i have experienced. Many public areas/lounges/cozy areas to sit and enjoy the gorgeous furnishings. The staff were very friendly and helpful. William and Daniel were memorable in their attentive and charming service. Absolutely an oasis in the middle of a large city. Highly recommended. I wish we could have stayed longer.

We had 2 dinners and food was wonderful. Elegant and sophisticated without trying to hard. Amazing presentation. Highly recommended.

Room Tip: We stayed in the Penthouse suite and it was beyond beautiful. Large outdoor deck with jacuzzi and o...
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  • Stayed May 2014, traveled as a couple
    • Value
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Helpful?
1 Thank julieann g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, June 3, 2014
Thank you so much. We really appreciate your feedback. We are so glad to hear that you enjoyed your stay with us and hope you had an enjoyable trip back home.
From all of us here at The Residence we would like to thank you once again and wish you all the very best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Estes Park, Colorado
Level 5 Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed May 28, 2014

We booked the Residence Hotel as a place to recover from our long flights (22 hours of travel) and prepare for our adventures in South Africa. It was a WONDERFUL choice. The great experience started with our pick up at the airport by Lucky in the Hotel's Mercedes Van. He was a gracious and delightful welcome to South Africa. The hotel was quite and peaceful and the restaurant was very nice. The bar/lounge is a quite comfortable place to meet friends and enjoy conversation and a drink. The room was well appointed and quiet.

  • Stayed March 2014, traveled with friends
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Helpful?
1 Thank TravelingM-L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, May 30, 2014
Thank you so much for providing us with a review. We really appreciate it, but more importantly are glad to hear that you enjoyed your stay with us. We trust you enjoyed the rest of your trip in South Africa and that you have recovered from the long trip back home.
From all of us here at The Residence we would like to thank you once again and wish you all the very best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 20, 2014

When my wife and I arrived at the Residence, we couldn't believe it. Our room had a private patio with a hot tub and shower outside of our unbelievable room next to the outstanding restaurant overlooking the private tennis court in a beautiful neighborhood. That's some next level accommodations. If you're spending time in Joburg, stay at the Residence.

Stayed October 2013, traveled as a couple
Helpful?
2 Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, May 21, 2014
Thank you so much. We really appreciate you providing us with your review, and are so pleased to hear that you enjoyed your stay with us. We trust you enjoyed the rest of your trip and that you had a pleasant trip back home. From all of us here at The Residence we would like to thank you once again and wish you both all the very best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durban
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 20, 2014

The room was beautiful, with our own private Jacuzzi. We had a relaxing time. The spa was excellent. The food was very tasty. All the hotel staff were very friendly and helpful. It was our anniversary, so the hotel manager was able to provide our room with everything I requested to make the room more romantic.

Room Tip: The corner suite was lovely, more privacy. Next to the Spa.
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  • Stayed January 2014, traveled as a couple
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Helpful?
1 Thank Shona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, May 21, 2014
Thank you so much for providing us with your review. We are so happy to hear that you enjoyed your special day with us and would like to congratulate you once again. From all of us here at The Residence we would like to wish you both all the very best and hope to welcome you back some day soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 4 Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 16, 2014

My partner and I stayed at this hotel for one night during our last stop in South Africa. From the moment we were met at the airport in a car with its own wi-fi we knew the place was probably very special! The hotel is really stylish, serene, relaxing and all the staff are so friendly and helpful. The rooms were absolutely beautiful, as was the food. We couldn't recommend this more highly.

  • Stayed May 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, May 19, 2014
Thank you so much for providing us with your review. We really appreciate it and are so glad to hear that you enjoyed your stay with us. We trust you had an enjoyable trip back home and hope to be able to welcome you back in the near future.
Until then, we would like to wish you all the very best and thank you once again.

Kindest regards
The Residence team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 7, 2014

After long search on the internet l came across this hotel and the reviews made me to want to be at the place more than l imagined. We went to the hotel right after our wedding for a little honeymoon and we absolutely enjoyed it. We were greeted by our lovely driver from the airport. The staff were really pleasant, the rooms are quite spacious and very clean.The breakfast was awesome really huge l must say.We also had a Soweto tour and our tour guide was really pleasant as well he made us to feel welcomed in South Africa. Would really recommend this hotel to anyone who wants to have some absolute relaxing time.

  • Stayed April 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Rumbidzai M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this review, May 9, 2014
Thank you so much for taking the time to provide us with your review. We are so glad to hear that you enjoyed your stay with us and would like to congratulate you once again and wish you both all the very best. We trust you had an enjoyable trip back home, and hope to be able to welcome you back to South Africa in the near future.
Kindest regards
The Residence team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residence Boutique Hotel

Property: The Residence Boutique Hotel
Address: 17 4th Avenue | Houghton, Johannesburg 1477, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 66 Hotels in Johannesburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Residence Boutique Hotel 5*
Number of rooms: 11
Official Description (provided by the hotel):
The Residence is a five star boutique hotel which is truly one of a kind. No effort has been spared in creating a warm, luxurious, elegant and inviting atmosphere. With eighteen designer suites with ultimate comfort and privacy, here you can sit back and take in the views of the garden, tennis court and pools. Explore the serene sanctuary of the senses with our spa and unwind in the sauna and steam room. ... more   less 
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