The Residence is a magnificent hotel. Period. This is a unique, expansive, wonderful place with any and all amenities you might require. Honestly, they haven't missed anything in designing and planning the hotel's operations, from the layout of my room (a unit on the top floor with a private entrance, a jacuzzi, an outdoor shower, opulent decor, and a nice deck on which to sit and read a book) to the small details, like the in-room Nespresso makers and turn-down service at night. (I was surprised to return from dinner to find a fresh rose and a nightcap.) Excellence.
The service was impeccable, perfect, and lacked nothing. In fact, I'm not always a stickler about service and am generally low-maintenance, but in a region where service is often severely below-average, at The Residence it's performed with a smile and "what-else-do-you-need" attitude. The hotel is to be commended for this.
Other items of note: Breakfast was served on my deck, and it was large, varied, and fresh. The hotel also provides a refrigerator full of complimentary soft drinks, and I would recommend the hotel for its coffee selection alone: Nespresso makers *and* French presses in the rooms. Really? Yes. Thank you, Residence. Also, I don't normally watch TV, but I noticed that the room had full digital satellite service, not a scaled-down menu like you would find at most hotels.
Finally, I toured almost all of the rooms before checking out, and every room is unique and special. There is one with a *massive* outdoor deck from which you could hold a large dinner party. There are a few, like mine, with outdoor showers. I saw one with an outdoor shower that was connected to the indoor bathroom. There is a "family wing", with a private entrance and two rooms. All of the bathrooms are unique. I don't know if I've ever visited a hotel, such as this, where every room is different. Upon reflection, this makes the hotel even more special.
[Travel writers take note: visit this hotel and review it for your respective publications. It is quite a place.]
Overall, this is a superb, marvelous hotel. Please don't miss it when visiting Johannesburg.
- Official Description (provided by the hotel):
- The Residence is a five star boutique hotel which is truly one of a kind. No effort has been spared in creating a warm, luxurious, elegant and inviting atmosphere. With eighteen designer suites with ultimate comfort and privacy, here you can sit back and take in the views of the garden, tennis court and pools. Explore the serene sanctuary of the senses with our spa and unwind in the sauna and steam room. ... more less
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