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“Committed to excellence and personal service”

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The Residence Boutique Hotel
Ranked #1 of 66 Hotels in Johannesburg
Certificate of Excellence
Reviewed October 26, 2012

My wife together with myself and my daughter were lucky enough to be guests at The Residence, previously the Chinese consulate, in the prestigious suburb of Houghton. The experience was similar to staying at a fine country house on the weekend after being invited by people we didn't know well but really liked. The genuine nature of the staff, their pride in the hotel and work is readily apparent. The owners are charming and the attention to detail amazing. I see the Residence as an experiment delving back into a past era of personalized service and charm , far removed from the modern hotel experience. It is well worth the stay for that reason alone but the rooms restaurants pools and ambiance are there in spades as well

  • Stayed: October 2012, traveled with family
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1  Thank anne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded November 7, 2012

Thank you so much for taking the time to provide us with this fantastic review. We really appreciate it and glad we were able to make your stay an enjoyable one.
We wish you and your family all the best and look forward to welcoming you back to The Residence.

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669 - 675 of 783 reviews

Reviewed October 22, 2012

Following a long and tiring trip through large swathes of Africa, I needed somewhere to catch breath, recuperate with great food & wine and enjoy a spa treatment or two before pushing on. The highest levels of personal service were top of my wish list.

I travel internationally a great deal and honestly found this hotel elevated peace and quiet, excellence of service and personal touches to a new level.

If you're staying in Johannesburg I don't believe there to be anywhere better to enjoy the very best quality of service.

I was even accompanied to local shops by the owner, so I could find the right shops in the minimum of time.

A wonderful oasis....

  • Stayed: September 2012
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1  Thank MartinStillman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded October 23, 2012

Thank you so much for your amazing review. It was fantastic meeting you and im so glad we were able to provide you with the facilities to recuperate after your intense trip. From The Residence team we wish you all the best and hope to see you again soon for the next trip.

Kindest regards
The Residence team

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Reviewed October 20, 2012 via mobile

Since I agree with all the accolades, I have to say something else that may be of use to my fellow travelers. Try the muesli; it is home made and delicious. Also I had the hotel pick me up, and they showed up on a, albeit dated, Rolls Royce. Nice touch.

  • Stayed: October 2012
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1  Thank eurotrains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded October 23, 2012

Thank you so much for taking the time to provide us with a review. We really appreciate it.
We glad you enjoyed our homemade muesli and our RRR (Residence Rolls Royce)
From The Residence Boutique hotel we wish you all the best.

KIndest regards
The Residence team

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Reviewed October 17, 2012

OMG - i was lucky to find this place - heaven on earth.
i was booking Crown Plaza and luckily found this one and quickly changed the reservation - for the same price!!! i got one in a lifetime experience:

the private jacuzzi on the balcony, the outdoor shower, the team that did everything to make me feel king for two days....

don't even hesitate.

  • Stayed: October 2012, traveled on business
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1  Thank AvnerGI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded October 23, 2012

Thanks so much for your review. We really appreciate it. It was great meeting you and hope your first trip to Johannesburg, South Africa was enjoyable. From The Residence Boutique hotel we wish you all the best and hope to see you again soon.

Kindest regards
The Residence team

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Reviewed October 13, 2012

Every single detail of The Residence is stunning. The staff, the location, the plush-ness, the incredible luxury, the ambience, the decadence...everything. There were lots of little touches that made staying here even more of a treat like the chocolate, branded bottle of water, quote and Amarula on our bedside table but we were equally wowed by the big things (the room, the service, the atmosphere). I cannot rate this highly enough. They can also pick you up in a Rolls Royce which was brilliant! The food was superb - all with cloches! -and the chef came out to make sure we were happy with our food which we were. Excellent! We felt like film stars!! definitely go there!!!

Room Tip: we had room 3 which had a very large private deck overlooking one of the pools! It had a mini lounge...
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  • Stayed: September 2012, traveled as a couple
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1  Thank katie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded October 23, 2012

Thank you so much for taking the time to provide us with your review, we really appreciate it. We are so glad you enjoyed your stay with us and hope to be of service to you again in the near future. From The Residence Boutique hotel, Johannesburg, South Africa we wish you all the best.

Kindest regards
The Residence team

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Reviewed October 5, 2012

This is most definitely the best hotel I have ever stayed in. The service was fantastic. Martin, Charity, Joseph and Sanet were superb and were always on hand if needed. The room we stayed in had a Jacuzzi on the balcony and plenty of space, which gave the feeling that we were the only people in the hotel. Exquisite is the only word to describe this hotel and the wonderful staff. I highly recommend The Residence.

  • Stayed: September 2012, traveled as a couple
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1  Thank DanniAds80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded October 23, 2012

Thank you so much for taking the time to provide us with such an amazing review. It was an absolute please being of service to you. From the team at The Residence Boutique hotel, Johannesburg, South Africa we wish you all the best and hope to see you again soon.

Kindest regards
The Residence team

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Reviewed September 14, 2012

The Residence is a beautiful, very comfortable luxury hotel which provides very high level of services.
It's a small hotel with very comfortable rooms, equipped with everything you could appreciate.
The staff takes care about all the details and the resulting atmorphere is amazing.
I strongly suggest this hotel even to the most demanding guests.

Room Tip: Suite n. 1 has a nice view and a very comfortable jacuzzi on the terrace
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  • Stayed: August 2012, traveled with family
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2  Thank ReM3905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded September 27, 2012

Thank you so much for your kind words. We really appreciate you taking the time to provide us with a review. From The Residence team in Johannesburg, South Africa we would like to say thank you and hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residence Boutique Hotel

Address: 17 4th Avenue | Houghton, Johannesburg 1477, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 66 Hotels in Johannesburg
Price Range: $218 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Residence Boutique Hotel 5*
Number of rooms: 18
Official Description (provided by the hotel):
The Residence is a five star boutique hotel which is truly one of a kind. No effort has been spared in creating a warm, luxurious, elegant and inviting atmosphere. With eighteen designer suites with ultimate comfort and privacy, here you can sit back and take in the views of the garden, tennis court and pools. Explore the serene sanctuary of the senses with our spa and unwind in the sauna and steam room. ... more   less 
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