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“Wonderful Experience”

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The Residence Boutique Hotel
Ranked #1 of 67 Hotels in Johannesburg
Certificate of Excellence
Reviewed August 15, 2012

On a one day stopover in Johannesburg after coming out of Uganda, the Residence was a much needed welcome relief to an otherwise stressful business trip. From the moment my coworker and I arrived, we were made to feel like this was truly my "residence". The guided tour of the entire hotel (to include the new addition) made us feel truly welcome and appreciated. The room I had (Room 5) was quite literally the best accomodations I have ever stayed in. Every detail was taken care of. Sanet went out of her way to make sure my coworker and I had the best stay that we ever hope for. If you find yourself in Johannesburg for business or pleasure, there really is no other place to stay. Truly wonderful experience!!!

Room Tip: Room 5 is the best as far as I'm concerned. Outdoor sitting area with jacuzzi and shower.
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  • Stayed: June 2012, traveled on business
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Thank ChrisMcNeely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Manager at The Residence Boutique Hotel, responded to this reviewResponded August 24, 2012

Thank you so much for your review. It was an absolute pleasure assisting you and glad you enjoyed your stay with us.
Kindest regards
The Residence Team

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690 - 696 of 796 reviews

Reviewed July 28, 2012

Both my husband and I work in the travel
industry and have stayed in many top accomodations...The Residence offers a truly lovely experience. Not to be missed, with a plethora of unexpected touches. In a word, sublime.

  • Stayed: May 2012
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Thank luvafrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded August 24, 2012

Thank you so much for your kind words. We really do appreciate it. It was lovely meeting you both and glad you had a safe journey home. Hope to see you again soon.
All the best
The Residence team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2012

This is one of the most beautifully appointed places my husband and I have stayed in. Every detail is covered. So much about this place is fabulous: the architecture and use of finish materials (especially the stone walls at the sky bar, the large secluded outdoor bathrooms with tub and shower, the most beautiful bed turn downs and comfy beds, the choice of bath oils, beautiful fruit in the rooms, personal note, gas fireplaces, beautifully set tables, glass room to dine in, beautiful gardens and accessories.
We stayed after an international flight (arriving a day late due to a flight cancellation) and Sonet was fantastic to change our booking and keep in touch with us. All the staff was wonderful. We were greeted on time by our driver, received a warm reception by Robert and Sonet, enjoyed a delicious dinner by the chef and were served well. The food (both dinner and breakfast) was exceptionally good and they have a great wine list.
We look forward to returning in August and are staying 2 nights just so we can enjoy the place, the skybar, good food, kind staff and perhaps spend time in the spa. See you soon!

  • Stayed: May 2012, traveled as a couple
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1  Thank K J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded August 1, 2012

Thank you so much for you kind words. We really do appreciate it. We glad you had a safe trip home and look forward to welcoming you back to The Residence.
Kindest regards,
The Residence team

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Reviewed July 21, 2012

This small hotel is situated in a quiet residential district of Johannesburg. Rooms are beautifully appointed and extremely comfortable with loads of mod-cons. The Sky Bar, situated on the roof is a great place to have sun-downers. The restaurant was also excellent with an excellent wine list. We were well looked after by a very attentive staff who were very personable. This may be a luxurious hotel, but it certainly isn't stuffy.

  • Stayed: July 2012, traveled with family
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3  Thank RestlessTravelBaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded August 1, 2012

Thank you so much for taking the time to provide us with a review. We really do appreciate it and hope to be of serves to you again in the near future.
Kindest regards
The Residence team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2012

I've stayed at the Residence a few times now, and it has to be my absolute favourite place to visit! Attention to detail everywhere you look...plush...classy...comfortable...and staff that make you feel like a VIP the whole time. From the bedrooms to the service and food (amazing selection of champagne and caviar) - I highly recommend this to anyone that fancies some serious spoiling!

Room Tip: Any room would more than satisfy
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  • Stayed: June 2012, traveled solo
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1  Thank Keri-Mae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Manager at The Residence Boutique Hotel, responded to this reviewResponded August 1, 2012

Thank you so much for your kind words. We really do appreciate it. The Residence looks forward to your return for another spoil.
Kindest regards
The Residence team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2012

Even though I had read all the great comments before going ( I chose this place because it had a good rating in trip advisor), this hotel was above and beyond our expectations. Located in one of the safest and best areas of Joburg ( Mandela lives in the same area), it 's a beautiful luxurious exclusive boutique hotel.The architecture is truely wonderful, and the staff is more than friendly. I could not say enough about the quality of the service at residence hotel. the food ( specially the breakfast) was delicious and the staff was extremely welcoming. The driver/guide was also very helpful and kind. Rooms were outstanding. I went with my best friend and It was a real blast!

  • Stayed: July 2012, traveled with friends
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1  Thank Niki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded August 1, 2012

Thank you so much for your kind words, we really do appreciate it. We are so glad you enjoyed your stay with us and glad you had a safe trip home.
All the very best.
The Residence team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2012

We stayed here for one night to celebrate our 10th anniversary. The staff and Sanet could not have done any more to ensure we had the most amazing stay. We stayed in one of their new Suites which benefits from twin outside showers and and outside bath. The room was very luxurious, with an Ipod dock, CD/DVD player, Nespress machine and a decanter of sherry! We had one of their Spa treatments and the spa is lovely as are the employees in the spa. Well worth a visit. We had lunch delivered as room service on our balcony and the food was very good. We had a fantastic nights sleep, the room was quiet, dark and the bed was extremely comfortable. Breakfast was a true delight, the best breakfast we have had in a hotel. Sanet has put this hotel in a class of its own and you can tell she has thought of every small detail and wants every ones stay to be up to her high standards. We will defiantly return.

  • Stayed: July 2012, traveled as a couple
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3  Thank Spursfan08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 10, 2012

Thank you so much for your kind words. It was such a pleasure having your stay with us and thank you for choosing to spend such a special day at The Residence. We wish you both all the very best.

Kindest regards
The Residence team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residence Boutique Hotel

Address: 17 4th Avenue | Houghton, Johannesburg 1477, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 67 Hotels in Johannesburg
Price Range: $241 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Residence Boutique Hotel 5*
Number of rooms: 18
Official Description (provided by the hotel):
The Residence is a five star boutique hotel which is truly one of a kind. No effort has been spared in creating a warm, luxurious, elegant and inviting atmosphere. With eighteen designer suites with ultimate comfort and privacy, here you can sit back and take in the views of the garden, tennis court and pools. Explore the serene sanctuary of the senses with our spa and unwind in the sauna and steam room. ... more   less 
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