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“home away from home”

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The Residence Boutique Hotel
Ranked #1 of 66 Hotels in Johannesburg
Certificate of Excellence
Reviewed May 21, 2012

myself, my husband and our 4 month daughter stayed here for 3 nights while on a business trip in johannesburg. first time in south africa.
we were lucky to get room 1... if you can get this room, it's just great. we had enough room for ourselves and our baby daughter. we had a jacuzzi and a lovely outside area.
but the best attribute of this hotel has to be their staff. everyone of them went out of their way to make our stay unforgettable. sanet, the manager, was outstanding. she treats the hotel as if it was her own, making sure everything is just perfect... great attention to detail.
breakfast was a great treat, with so much selection it was impossible to finish. and the kitchen made special meals for us on request.
we had a great time and can't wait to go back, but this time not business but pleasure... and really enjoy the hotel to the max.

  • Stayed: May 2012, traveled on business
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Thank schnucki2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded June 4, 2012

Thank you so much for taking the time to review The Residence and for the kind words. We look forward to welcoming you and Princess Catherine back.
Kindest regards
The Residence team

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685 - 691 of 775 reviews

Reviewed May 5, 2012

Our whole stay - from booking to checking out - was truly memorable. For an establishment with only one year's experience, The Residence is doing a superb job. Both dinner and breakfast were excellent, and we prefer this small menu (executed brilliantly) to any larger hotel's often extensive menus. Great wine list, good range. I agree with another reviewer's comment: it's obvious that the service here comes from the heart. I would stay there any day. Well done to all the staff - fantastic job.

Room Tip: Suite 1 was excellent, jaccuzzi a great treat, privacy.
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  • Stayed: May 2012, traveled as a couple
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Thank Rudi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded June 4, 2012

On behalf of all the staff at The Residence we would like to say thank you so much for your kind words. We really appreciate you taking the time to provide us with a review and look forward to welcoming you back.
Kindest regards
The Residence team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2012

We live nearby and went to the Residence as a romantic escape venue for the night.
I believe it has only been open for a year and for us it was a great discovery.

It exceeded expectations - on a quiet tree-lined street although easily accessible from the highway, it is a lovely mixture of old floors and style with sophisticated modern fittings - showers, coffee machine, etc. The deck with hot tub and sun loungers (suite 1) made it extra special. The neighbourhood is great for a morning walk past grand houses.

The service was always good - if sometimes a little inexperienced, it felt like it came from the heart. The food (dinner and breakfast) was simple but excellent quality.

I have stayed in, placed guests in and visited many hotels and guest houses in Joburg over the years and The Residence goes straight to the top of my list. The Saxon outdoes it in sophistication, space and splendour but without some of the personal charm, and at a cost.

Room Tip: Suite 1 has deck with hot tub and sun loungers, overlooking garden/pool/tennis court.
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  • Stayed: April 2012, traveled as a couple
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Thank JonB_SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded June 4, 2012

Thank you so much for taking the time to review The Residence. We really appreciate it and would like to thank you for your kind words. It was an absolute pleasure being of serves to you and look forward to welcoming you back.
Kindest regards
The Residence team

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Reviewed April 19, 2012

This is very different, but truly a 'home away from home'. 5 suites which are magnificant. Very quiet location so you neew a car or a driver, yet 5 mins from Melrose Arch, 15 to Sandton or 30 to OR Tambo.

A blessed change from the normal chain hotel, even the good ones.

Service is superb and special thanks to Sanet (GM), Charity, Emanuel, Robert and team for making the stay a special one.

Room Tip: Suites 1 & 5 seem to be the largest with outdoor jacuzzi's on large private decks, but I vie...
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  • Stayed: April 2012, traveled on business
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1  Thank Beacon94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Manager at The Residence Boutique Hotel, responded to this reviewResponded November 19, 2012

Apologies for the late response regarding your amazing review. We really appreciate it and are so glad you enjoyed your stay with us. It was so lovely meeting you and we wish you all the very best.

Kindest regards
Sanet and the team

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Reviewed March 26, 2012

We are Fairmont and Hilton regulars and have reached the pinnacle of each hotels loyalty programme. Our problem is that whenever we try a new place we are usually dissapointed with either the food or the service or sometimes the quality of room.

However when we arrived at the residence we were greated by a butler with a top hat and smiles from ALL the staff. During our stay the manageress Sanet made us feel extremely comfortable and ensured that we were happy at all times - One does not get this level of service anywhere else!

Our breakfast the next morning was absolutely delicious and really left us feeling satisfied and ready for the day.

I am extremely impressed with The Residence and will always return!

Room Tip: We highly recommend the honeymoon suite, it is private with your own jacuzzi and spacious outdoor ar...
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  • Stayed: February 2012, traveled on business
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2  Thank Jaun_Wright
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded March 31, 2016

Thank you so much for your review, we really do appreciate it and are so glad to hear that you enjoyed your experience at The Residence. We hope to welcome you back some day soon, until then we would like to thank you once again and wish you all the very best.

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Reviewed March 1, 2012

The hotel certainly lives up to the photos posted on the website and then some,it surpassed my wildest expectations,the management and staff certainly know how to give their guests that welcome home away from home treatment with a touch of class added for good measure which these days seems to be lost in the rush of doing business and that certainly gets my vote,the decor the fitments the ambience all feels like a warm shower at the end of the day and you know the details are taken care of.
This establishment certainly gets the nod in all areas great stuff guys love it!!!!!

  • Stayed: February 2012, traveled on business
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Thank NLH918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded March 31, 2016

Thank you so much, we really do appreciate it and are so glad to hear that you enjoyed your experience at The Residence. We hope to welcome you back some day soon, until then we would all like to wish you the very best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2012

When travelling alone there is nothing more welcoming then being made to feel you're a part of something, and for me, staying at The Residence is just that. Its a touch of Elegance that takes you away into a relaxed and calming environment, with friendly, efficient and helpful staff. The rooms are warm and inviting, and just as beautiful as in the photo's. Should you wish to dine in, the breakfasts are scrumptious and their lunches / dinners delicious.

I would highly recommend it, and shall soon be returning as its simply the only place to stay!

  • Stayed: August 2011, traveled solo
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4  Thank MishRogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Residence T, Owner at The Residence Boutique Hotel, responded to this reviewResponded March 31, 2016

Thank you so much for your review, it was an absolute pleasure having you stay with us and hope to welcome you back some day soon. From all of us here at The Residence, we would like to thank you once again and wish you all the very best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residence Boutique Hotel

Address: 17 4th Avenue | Houghton, Johannesburg 1477, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 66 Hotels in Johannesburg
Price Range: $215 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Residence Boutique Hotel 5*
Number of rooms: 18
Official Description (provided by the hotel):
The Residence is a five star boutique hotel which is truly one of a kind. No effort has been spared in creating a warm, luxurious, elegant and inviting atmosphere. With eighteen designer suites with ultimate comfort and privacy, here you can sit back and take in the views of the garden, tennis court and pools. Explore the serene sanctuary of the senses with our spa and unwind in the sauna and steam room. ... more   less 
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