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“If you can dream it they can do it !”

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Hands On Retreat Craighall
Ranked #3 of 295 Johannesburg B&B and Inns
Certificate of Excellence
eMalahleni, South Africa
1 review
“If you can dream it they can do it !”
Reviewed September 3, 2012

From a Neck head and shoulder massage to welcome you, hours of pampering later, finishing of Champagne in the juquzi to 4 and 5 course meals, picnic baskets with a unique love letter jar, and the friendliest staff you can imagine. This stop have to be part of your bucket list! This is truly amazing, the rustic gardens and high tea ander huge 30 to 40 year old trees, while having a complete freeze frame in the continual sequence of life. This is all you'll ever need in the midst of Johannesburg NB. The carrot cake and apple pie you can not miss.

THANX a mill to a great team making our 31 st anniversary special. Vic and Vanessa

Room Tip: On the stoop looking over the garden
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  • Stayed August 2012, traveled as a couple
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Helpful?
Thank Grannysworkshop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandsOn_10, Manager at Hands On Retreat Craighall, responded to this review, September 25, 2012
We're delighted to see you have had such a great experience at Hands On, its our pleasure to make your 31st Anniversary so memorable. Thanks for the great review, we hope to have you back soon.
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269 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
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English first
Newport-On-Tay, Scotland, United Kingdom
1 review
Reviewed August 23, 2012

My partner and I stayed at this hotel after spending 25 days travelling through Africa. We could not have stayed at a better place. It was all of the things you would look for in a hotel in Johannesburg; in a lovely area, very safe, clean and practical, but then it was also so much more. The décor was beautiful, the room was clean and comfortable, so much so that I found it difficult to leave. The manager (Karen) was fantastic. She was extremely helpful, which was demonstrated when she drove us to the Gautrain station in her own car to ensure that we knew where we were going and then refused any money for her troubles. I can easily sum up this review, If you are visiting Johannesburg, STAY AT THIS HOTEL! You will not be dissappointed with any aspect of the Hands on Retreat.

p.s. The breakfasts are very tasty!

  • Stayed August 2012, traveled as a couple
    • Value
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Helpful?
Thank Eilidh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandsOn_10, Manager at Hands On Retreat Craighall, responded to this review, August 29, 2012
We are so delighted that you guys made Hands on Retreat one of your stops on your travels. We also happy that we could meet all your expectations and more.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
groblersdal
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 20, 2012

The service is exellent and the staff is very friendly.If you want to relax for the weekend,this is the place.The Spa treatments was lovely and relaxing.We were treated from arrival untill we left.Thank you Karen and your friendly staff.

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank hendrikgrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandsOn_10, Manager at Hands On Retreat Craighall, responded to this review, August 29, 2012
Thank you so much for the wonderful review and we very happy that you had a relaxing time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
Reviewed July 22, 2012

A friend and I attended your spa on Saturday 21 July 12' on a special we bought off a site called 'Cityslicker'. Overall the experience was pretty average. We were only attended to after 1 hour of sitting there in the morning, and we asked for our slipper size by 3 different staff members, despite this being done when the booking was made. The two therapists were friendly and accommodating, however my greatest concern is that the 'consent form' was not read through, and questions were not asked. I indicated that I have very sensitive skin on the form, and this was not discussed, nor was i questioned. I woke up on Sunday morning with rash all over my face. It feels as if my face is on fire. I even indicated that the lady should not scrub my face, due to my sensitivity, and she agreed and ceased immediately very kindly. My concern is that one is paying over R1000 to attend at your spa, but products are not used according to the client's skin type. Whether one has dry, combination or sensitive skin, it seems as if only one product is used.

It is understandable that businesses of this nature use indemnity forms. However, such forms should not be used to evade liability. The forms should be read over, and discussed properly, and not used as a form of evasion when things don't go as planned.

I am i pain. and thoroughly disappointed..

Helpful?
Thank mellisa u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Klerksdorp, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 10, 2012

When arriving at Hands on Retreat, the professional staff immediately made us feel welcome. The over all atmosphere of peace, tranquility and serenity is almost tangible.

We had an awesome time at the spa facility, relaxing and being pampered like never before.

The over-night stay was just as memorable with their own first class chef who prepared a lovely meal, with attention paid to every detail.

Thank you Hands on Retreat for this wonderful getaway.

  • Stayed July 2012, traveled as a couple
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Helpful?
2 Thank Melissa1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandsOn_10, Manager at Hands On Retreat Craighall, responded to this review, August 27, 2012
Thank you for taking time out to write a review on us, we really do appreciate the positive feedback, thank you for those kind words. We hope that you return soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, Gauteng
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 10, 2012

All the staff of the guest house as well as the spa were unbelievably friendly and went out of their way to make sure we had a good time - Karin, Lance, Joyce and Alec you guys are stars an we will most definitely return the food was out of this world. We were allowed to bring our own wine/drinks and we could just sit back relax in the beautiful gardens while being pampered. I would recommend hands on to everyone!

  • Stayed July 2012, traveled with friends
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Helpful?
Thank Besterfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandsOn_10, Manager at Hands On Retreat Craighall, responded to this review, August 27, 2012
We are extremely delighted that you girls had a great time, I will definitely let the rest of the staff know that you were well looked after. You are welcome any time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
1 review
Reviewed July 6, 2012

We had a amazing xperience and our engagement was made so special with the help of Karen and her team at Hands on Retreat....night of my life that I will never forget and we will certainly return there!!!!!!
The staff are all so friendly and we had outstanding service and the amazing dinner we had was mind blowing!!!!!
A definete must do for couples of all ages!!!!!

  • Stayed June 2012, traveled as a couple
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Helpful?
Thank Tanya v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HandsOn_10, Manager at Hands On Retreat Craighall, responded to this review, August 27, 2012
We were so delighted and extremely excited to have been part of the planning of your special night, we can not wait to have you back again, maybe for the honeymoon, wink, wink.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hands On Retreat Craighall

Property: Hands On Retreat Craighall
Address: 4 Argyle Avenue, Johannesburg 2196, South Africa
Phone Number:
Location: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Wheelchair access
Hotel Style:
Ranked #3 of 295 B&Bs / Inns in Johannesburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hands On Retreat Craighall 4*
Number of rooms: 6
Official Description (provided by the hotel):
GREAT LOCATION and BEST VALUE for money! We are centrally situated in the upmarket "Parks" area of Northern Johannesburg and give easy access to our surrounding suburbs of Sandton, Rosebank, Hyde Park and Randburg whether by car or public transport. 10 Minutes drives from the Sandton and Rosebank Gautrain station and the use of UBer taxi services are advised (use code martinal if first time user to get R90 off your 1st ride).Transport can be arranged from OR Tambo, however quickest way is to use the GAUTRAIN. 6 Double on- suite rooms with private garden access, with small kitchenette ideal for LONG STAYS for the deserning business or leasure traveller. SECURE OFF STREET PARKING with own remote control. All rooms have a seperate bath and shower. 1 WHEEL CHAIR friendly room and all beds are queen size. FREE High speed internet and our ON-SITE COFFEE SHOP makes our venue ideal for breakfast and lunch meetings. WALKING distance to Hacklebrook Conference and 10 minutes drive to SANDTON Convention Center. DINNER trays by arrangements On-site SPA. 5 Minutes walk to VALLEY SHOPPING Centre: Woolworths, Clicks, Bottle Store, Vodacom, Butcher, Coffee shops and Laundromat 5 mintues walk from Pick , Pay and Planett Fitness 5 minutes to KFC and Mc Dondalds take aways Delicious breakfasts are served from 7h00 to 10h00 to order on our patio which opens out onto a garden abundant of trees and bird life. You also have enough space in front of your room to enjoy our wonderful Johannesburg afternoons sipping sundowners ordered from our coffee shop Cold days are warmed by a roaring log fire in our dining room. RATES DROP FOR WEEKLY AND MONTHLY STAYS ... more   less 
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