We have stayed at this hotel about three times. We stay here because the location is good, you are near good restaurants and shops.
The reception staff are not very well trained and rather rude so dont expect to get wonderful service when you walk in the door..
The rooms are clean and well equipped, and the beds are comfortable.
The hotel restaurant has good service, the staff are friendly and the food is tasty, (try the burgers they very interesting). The "adult milkshakes" are also something you have to try when staying at this hotel.
The decor in the whole hotel is great, very modern and different.
However, I feel the hotel is very overpriced for what you get. If you look past all the decor of the hotel, its actually pretty basic with not great service.
One or two nights at this hotel is fine but I would not recommend staying any longer than that at a time.
- Official Description (provided by the hotel):
- The urban, experiential and edgy Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch is the hot-spot in the trendy Melrose Arch Precinct, a unique city within a city, which boasts a variety of trendy retail, gourmet restaurants & leisure amenities. This experiential hotel guarantees to spice-up any visit to Jozi and is aimed at the traveller who enjoys being amidst the energetic urban vibe of the cool city life. The hotel offers the ultimate convenience and accessibility to the M1 highway, Sandton business centre and OR Tambo International Airport. Shuttle transfers to and from the Sandton Gautrain Station are also available. Take full advantage of the innovative 24-hour internet station, to catch up on emails, social networking or perhaps a bit of work. Try our conference facilities and create an energetic 'out-of-office' experience that will definitely heighten the creative senses required in any boardroom or meeting situation. Old Hollywood glamour flows through to your dining experience, at the trendy in-house restaurant, which serves breakfast, lunch & dinner daily, with sumptuous cuisine in an intimate and relaxed dining environment. Return to your room, which offers an LCD television, open plan bathroom and an urban style that will take you back to a bygone era of old Hollywood glamour. And if it's too early for bed - the Bar, which is open from 10h00 until 04h00 serves specialty cocktails and gourmet milkshakes, in an energetic and lively setting. ... more less
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- Also Known As:
- Protea Hotel Fire And Ice! Melrose Arch