I stayed here for three nights for work reasons. I liked the hotel and had a good room, although I had a suite (not terribly expensive) and I suspect the ordinary rooms would have been rather small. The bed was comfortable. Most of the staff were really nice and friendly, with the notable exception of the reception staff who seemed quite surly and under-trained. An example of this (but by no means the only example) was that although I had emailed and had a conversation to say I would not be arriving till the early morning after the date I had booked in, I was kept waiting at reception for ages on check-in, without any explanation about why, until I realised they were probably searching for me on the following day's check-in list. This was despite the fact that I had specifically asked for a note to be added to my booking to make sure there were no hold-ups.
The wi-fi service (with a provider called 'Always On', which is a bit of a joke) was unreliable - it was down for a whole day throughout the hotel when I was there (fortunately I was out that day); and also failed in my room on another occasion.
A slightly annoying thing was that much was made of a free aromatherapy kit in the rooms. I don't care either way about that, but if you make a big deal of it, it should be there! I did like the card in the room providing tips on jetlag, which made me feel as though my situation was acknowledged!
The room service meals were quite nice but nothing special.
I'd probably stay here again as it was in a nice neighbourhood with an easy walk to the Rosebank Mall.
- Official Description (provided by the hotel):
- Crowne Plaza Johannesburg – The Rosebank is a modern and stylish Johannesburg Hotel that is ideally located for business and leisure travel. The establishment is only 30 minutes drive from O.R.Tambo International Airport and a short drive from the Johannesburg and Sandton Business Districts. The hotel is in walking distance of the Rosebank Mall and the African Craft Market that offers visiting guests a wide array of up-market shopping and dining options. The hotel’s central location makes it the ideal base to access famous Johannesburg tourist attractions such as the Apartheid Museum, Lion Park and Soweto. Coca Cola Park Stadium and Wanderers Cricket Ground , both major sports stadiums are within 10 minutes drive from the hotel.If you do not feel the need to venture out of the hotel, we offer the various dining options such as the Butcher Block, Fresh Restaurant and the Rosebank Cafe. For some of the most famous cocktails in Johannesburg, our very own funky and trendy Circle Bar is the place to be. ... more less
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- Also Known As:
- Crowne Plaza Johannesburg - The Rosebank Hotel Rosebank