I am a regular customer at Eira Moura. I was there on the 7 March and the below is totally blown out of proportion.
The two gentleman ordered a chicken to share, i clearly remember the waiter taking the chicken to the table and the one gent yelling at the time it took to make the chicken. The waiter tried to explain that it takes 20 - 25minutes for a flamegrilled chicken, but the gent continued to shout saying he waited 40minutes, in turn the waiter tried to calm the customer down, then the customer screamed "DO YOU KNOW WHO I AM? I AM A LAWYER", the replied "GOOD FOR YOU I AM A WAITER". The waiter left the table and came back with the owner and with the food order slip which proved that the chicken only took 19min to cook. After this the customer continued to shout and swear causing a comotion and the owner then asked the couple to leaveand nerver return. Thus in my opinion it was totally in line and legal the owner handled the situation.
GOOD ON YOU EIRA MOURA!!!!
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