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“They really understand what customer service is about”
Review of Arista Guesthouse

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Arista Guesthouse
Ranked #19 of 145 Bloemfontein B&B and Inns
Johannesburg, South Africa
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“They really understand what customer service is about”
Reviewed February 6, 2014 via mobile

We stayed over in Bloemfontein for a sports function and we loved the guest house. We needed to find a certain shop in a hurry, needed documents to be printed and asked for our breakfast to be packed for the one of the days and every time Nico was just too happy to oblige. Sparkling pool, comfortable beds, excellent breakfast, quiet aircons and really friendly hosts! I read up on the guest house before I booked and I was not disappointed. Thank you so much!

Stayed February 2014
Helpful?
Thank Must-see-the-world1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

Traveler rating
    27
    7
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See reviews for
11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Botswana
Level Contributor
72 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 7, 2014

Arista Guest House
The Arista is in a leafy residential suburb of Bloemfontein and is run by a South African and his very capable Belarus wife. The welcome is warm and friendly. The guest house purports to be luxurious which it is not. It is however comfortable. The rooms are rather rightly packed together and the dining room, looking onto a small garden and pool, is small. The rooms however are spacious and the bathrooms large. The furnishings and linen are acceptable but not of the highest standard. The breakfast was average. In one of the rooms we occupied, various electrical appliances had been plugged into one extension bank which hung dangerously on the wall and which tripped making he television and the microwave unusable. The room also looked onto the car park area and the dogs in the opposite property barked incessantly. This combined with the heat in the room (the air conditioner was not large enough to cool the room sufficiently) made for a less than average sleep. 5 kilometers from the guest house off the N1 freeway is a highly recommended attraction - the Cheetah Experience and this is unmissable.

Room Tip: Take a room away from the car park
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
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Helpful?
Thank liquidgiraffe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 29, 2013

We had a great time at Arista. Rooms were nice, spacious and clean. Breakfast was delicious (the cheese muffins!)

But most importantly of all, Maria and the family were so welcoming and accomodating, offering to drop us off at the airport, giving us suggestions of what to do around Bloem and letting us lounge around the pool (providing towels and drinks) long after check out.

Thank you!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anja42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, WA
Level Contributor
512 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed July 12, 2013

On a recent trip to South Africa, we were planning on stopping for a night in Bloemfontein and had no idea where to stay. So, I went to Tripadvisor and based upon the reviews, I gave Nic a call and booked our stay over the phone. And I'm really glad I did.

We arrived late after a 10 hour drive from Stormsriver Village, but no problem for Nic. He welcomed us into his home with shots of brandy for my wife, daughter and myself. Our room was clean, quiet and comfortable. After a couple of nights with no internet, I was pleased that free wifi was included. Parking is off the street and behind a gate so we felt totally secure. Breakfast the next morning was home-cooked to order by Svetlana. They even provided us with restaurant recommendations and things to see and do in Bloemfontein. We took advantage of both these suggestions and just an overnight stay turned into a very pleasant day.

Room Tip: The Guesthouse is located in a residential neighborhood, which could make it a bit hard to find, but...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
2 Thank County-Hunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pretoria
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 10, 2013

Spend a night in Bloemfontein, husband and two kids (age 7,3), room was spacious and clean. Loved the nice big bathroom especially with two kids. Parking was secure and the guesthouse was close to the Mimosa mall. Very easy to find and host were really friendly and caring. Thanks for a great stay.
Breakfast was sufficient.

Room Tip: Stayed in room 6 which was nice and spacious for 2 adults and 2 kids. Kids slept on a sleeper couch...
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank crys123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gauteng
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 17, 2013

We are extremely seasoned and fussy travelers with a 7 month old baby. From our telephonic interaction to our entire stay, nothing was too much for Nic and Svetlana. This was truly 6 star home away from home. The place is clean, modern and homely. The rooms are Fantastic, breakfast is divine. Most of all, they are friendly and so accommodating, from helping to sterilize bottles to escorting us to a restaurant. We even parked a trailer full of furniture and everything was safe! Thank you for this amazing experience. I strongly recommend that all travelers stay at Arista to enjoy the experience.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Therese V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peschiera Borromeo, Italy
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 16, 2013

It was my first time in Bloemfontein and right from my arrival I felt at home. I received a 5 star service. The guest house itself is well run, the room was spacious and clean, no problems at all with Wi-Fi, not to mention the lavish breakfast!! Being a foreigner, Nic, the owner, took really good care of me. If I was to go back to Bloem, no doubt about the accommodation, of course!!

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gigitoro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arista Guesthouse

Property: Arista Guesthouse
Address: 15 Eddie de Beer Street | Dan Pienaar, Bloemfontein 9301, South Africa
Location: South Africa > Free State > Bloemfontein
Hotel Style:
Ranked #19 of 145 B&Bs / Inns in Bloemfontein
Price Range (Based on Average Rates): $
Number of rooms: 9
Official Description (provided by the hotel):
Nestled in the leafy, tranquil and historical suburb of Dan Pienaarin Bloemfontein lies Arista Guesthouse. Our rooms are tastefully and elegantly designed, decorated with theexcellence that one would expect in your own home. Come enjoy the tranquil serenity of our gracious and relaxed surroundings.Service excellence and ambiance at Arista Guesthouse will set us apartfrom the competition.We at Arista Guesthouse need to be a destination not simply a placeto stay.We cater for guests who appreciate a family welcome. ... more   less 
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