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“Ideal stopover en route to Capetown”

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City Lodge Hotel Bloemfontein
Ranked #6 of 25 Hotels in Bloemfontein
Certificate of Excellence
Johannesburg, Gauteng, South Africa
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Ideal stopover en route to Capetown”
Reviewed January 4, 2014

My wife and I were touring on our Harley to Cape town and this was the first, and final stopover on our round trip. We were made very welcome and the staff very friendly and accommodating. The drinks cold and the simple food excellent and very tasty. Room was more than adequate. Well done City Lodge!

Room Tip: Doesn't really matter
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pat N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, January 6, 2014
Thanks for your review - we're chuffed you enjoyed your stay and that our staff were good to you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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92 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Sandton, South Africa
Level 4 Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 3, 2013

Notwithstanding our travel agents clear request for a non -smoking room the hotel placed me in a smoking room an sadly I couldn't change hotels. The manager Ian rather arrogantly told me when I showed him the booking request that it was the travel agents error not theirs and he didn't have a non smoking room for me. The next morning I received an aplogy to say it was the City Lodge's error and this was followed by an e-mail apology from the general manager. What used to be a great stay has now been placed on my do not visit list .. all because of Ian's arrogance. So it's back to Protea Hotesl Willow Lake for me.

Room Tip: Try the rooms at the Protea Hotel Willow Lakes
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tony_rolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, December 8, 2013
Please accept our apologies again for this booking error.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 28, 2013

Always amazing to stay in Bloem. Friendly staff and beautiful rooms. Always my first choice when in town on business. Would recommend it to anyone!
WiFi could be better, but other than that GREAT! I love the breakfast.
Joseph is the best waiter!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adele D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centurion
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 21, 2013

The most professional service received from the General Manager, Stephan Pieterse, the frienliest barma, Joseph and what an awesome experience from the chef, Josephine...Your are all true ambassadors for the Lodge group!!!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emilpret007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, October 22, 2013
Thanks for your review - we are glad that you had such a pleasant experience at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 26, 2013

Although the hotel claims to cater for businessmen, it is the complete opposite. Firstly wifi is 15 minutes!

Secondly the so-called buffet breakfast is a rip-off. It is not a buffet, instead it is like school, where there is a lady who fries your egg, asks you what you want (eg sausage, bacon etc) and serves you. You wait in a long queue. Total waste of money and there are better choices directly opposite this hotel.

Thirdly, dinner is hopeless and they sugegst you order from Mr Delivery.

A worn out, cheapo hotel possing as a high quality facility!

Should never be considered as 3 star!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Umo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, September 29, 2013
Thank you for staying with us - we are sorry you did not enjoy your stay. Watch this space for improvements to our wifi offering!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ballito, South Africa
Level 3 Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 19, 2013

Travelling from KZN to George this hotel was ideal for an overnight stay. We got a friendly and efficient welcome and the prices were very good value. Clean beds and bathrooms. Tv and furniture a little outdated but overall a good place to stay.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HAZEL-HILLTOP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, August 21, 2013
Thanks for staying with us - hope to see you again on your travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Level 6 Contributor
245 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed August 19, 2013

We were very disappointed with this hotel that was used for accommodation for a conference held at the University of the Free State. The rooms were not available when we arrived (which is understandable) but there were no alternatives offered to the people. In other places, we could al least used the lobby or a small conference room or the launch while we waited but here the people who arrived early had to sit in their cars or went to the conference venue where they were accommodated. There is only a screen (that can open and close) between the bedroom and the bathroom. We had 15 minutes of free internet usage per day. Very limited tv channels available. The aircon was not working when we arrived in the room at 5pm, it was ice cold, in the middle of the winter in Bloemfontein. We had to call someone to fix the aircon both days – could not get it working ourselves. And the second day, the key to our room was not working and had to be replaced. The breakfast on the first day was average and on the second day, we did not have any due to a large group that occupied the whole dining room with no space to move. We were very disappointed with this hotel that was used for accommodation for a conference held at the University of the Free State. The rooms were not available when we arrived (which is understandable) but there were no alternatives offered to the people. In other places, we could al least used the lobby or a small conference room or the launch while we waited but here the people who arrived early had to sit in their cars or went to the conference venue where they were accommodated. There is only a screen (that can open and close) between the bedroom and the bathroom. We had 15 minutes of free internet usage per day. Very limited tv channels available. The aircon was not working when we arrived in the room at 5pm, it was ice cold, in the middle of the winter in Bloemfontein. We had to call someone to fix the aircon both days – could not get it working ourselves. And the second day, the key to our room was not working and had to be replaced. The breakfast on the first day was average and on the second day, we did not have any due to a large group that occupied the whole dining room with no space to move.

Room Tip: do not get booked into the 'underground' rooms
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank erna o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angus M, Public Relations Manager at City Lodge Hotel Bloemfontein, responded to this review, August 20, 2013
Thank you for your review - we are sorry you did not enjoy your stay and will definitely look into the points that you made.!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about City Lodge Hotel Bloemfontein

Property: City Lodge Hotel Bloemfontein
Address: Nelson Mandela Drive, Bloemfontein 9300, South Africa
Location: South Africa > Free State > Bloemfontein
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 25 Hotels in Bloemfontein
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Lodge Hotel Bloemfontein 3*
Number of rooms: 151
Official Description (provided by the hotel):
A pool set in a beautiful garden is a treat for those moments of relaxation. This convenient location has numerous amenities within walking distance, such as the Bloemfontein Medi Clinic, Zoo, Free State Stadium, restaurants and shopping centres. It is also close to the N1 motorway and 2 minutes away from Bloemfontein’s CBD. ... more   less 
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Also Known As:
City Lodge Bloemfontein
Bloemfontein City Lodge

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