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Southern Sun Bloemfontein
Ranked #1 of 25 Hotels in Bloemfontein
Certificate of Excellence
Reviewed February 4, 2014

Rooms appeared dull and uninviting, There was no bar fridge in room.Outside doors were difficult to open, needed a shove to open and had to slam it shut.Supper at the hotel restaurant was disappointing, kitchen staff should be very careful regarding cleanliness and hygiene.Manager was apologetic and gave bill minus the said dish also offered another dish but my apetite had left me.


  • Stayed: February 2014, traveled on business
    • Value
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Review collected in partnership with Tsogo Sun Hotels
Thank kathy_arumugam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford C, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded February 4, 2014

Hi

Thank you for taking the time to write your review with regards to your stay with us.

We also appreciate that you took the time to speak to the Exec Chef who has already passed on your comments about dinner to the owner of the restaurant that you ate at during your stay with us.

We are pleased to see that you had such a great stay with us and we look forward to welcoming you back soon to the City of Roses

Kind Regards
Clifford Campbell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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420 - 426 of 469 reviews

Reviewed February 3, 2014

When you are on the road us much as we are as performing artists, there is nothing better then a warm clean bed with friendly staff to greet you at the door.
Southern Sun Bloemfontein has it all. amazing.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Tsogo Sun Hotels
Thank AlanFPK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford C, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded February 4, 2014

Hi

Thank you for taking the time to write your review with regards to your stay with us.

It is always appreciated when guests provide us with their feedback

We are pleased to see that you had such a great stay with us and we look forward to welcoming you back soon to the City of Roses

Kind Regards
Clifford Campbell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2014

We enjoy the convenient link with the Mimosa shopping mall that offers various shopping options, movies and many restaurants . Secure parking and friendly staff who go to extra trouble to assist you will make us return.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Tsogo Sun Hotels
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford C, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded January 29, 2014

Hi Michelle M

Thank you for taking the time to write your review with regards to your stay with us.

It is always appreciated when guests provide us with their feedback

We are pleased to see that you had such a great stay with us and we look forward to welcoming you back soon to the City of Roses

Kind Regards
Clifford Campbell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2014

Cupboard door handle in Room 219 was broken. I would like to see the Gym Room fitted with more equipment. Although the air-conditioner was working well, the motor or fan was making a big noise. I could therefore not keep it on for a longer period.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Tsogo Sun Hotels
Thank Gerhard V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford C, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded January 29, 2014

Hi Gerhard V

Thank you for taking the time to write your review with regards to your stay with us.

It is always appreciated when guests provide us with their feedback. We have passed your feedback on to the Maintenance Manager to look into

We are pleased to see that you had a enjoyable stay with us and we look forward to welcoming you back soon to the City of Roses

Kind Regards
Clifford Campbell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

Great value for money. I will stay there in future and recommend it to my family and friends. The rooms are clean, the food served at the breakfast and dinner were very good. Other hotels must learn from Bloemfontein how to deal with their customers

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Tsogo Sun Hotels
1  Thank Johannes Willem V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford C, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded January 16, 2014

Hi

Thank you for taking the time to write your review with regards to your stay with us.

It is always appreciated when guests provide us with their feedback

We are pleased to see that you had such a great stay with us and we look forward to welcoming you back soon to the City of Roses

Kind Regards
Clifford Campbell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2014

The service that i got from the staff was very good and i did enjoy my stay in your hotel.i wount mind inviting other friends of mine to visit the hotel.i also like the link betwwen the hotel and Mimosa it was very easy for us to get fast food and enjoy the intertaiment from within thehotelo.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Benedict K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford C, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded January 12, 2014

Hi Benedict K

Thank you for taking the time to write your review with regards to your stay with us.

It is always appreciated when guests provide us with their feedback

We are pleased to see that you had such a great stay with us and we look forward to welcoming you back soon to the City of Roses

Kind Regards
Clifford Campbell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

An absolute disappointment! Used to be a favourite, not sure if there was a management change. The friendly employees are gone! Aircon in public areas did not work. Aircon in room extremely noisy. Building and equipment deteriorating - seems that maintenance is not being done anymore.

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
1  Thank Pieter2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifford C, General Manager at Southern Sun Bloemfontein, responded to this reviewResponded January 6, 2014

Hi Pieter 2014

Thank you for taking the time to write your review with regards to your stay with us on Trip Advisor and E-Guest.

It is always appreciated when guests provide us with their feedback so that we may look to improve their experience while staying with us. Our sincere apologies for the poor experience. As for the refurb we are currently updating ceratin aspects of the property and this will continue into the new year.

We hope to welcome you back soon to the City of Roses

Kind Regards
Clifford Campbell
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Southern Sun Bloemfontein

Address: Cnr. Nelson Mandela and Melville Drive | Brandwag, Bloemfontein 9301, South Africa
Location: South Africa > Free State > Bloemfontein
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 25 Hotels in Bloemfontein
Price Range: $100 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Bloemfontein 4*
Number of rooms: 147
Official Description (provided by the hotel):
This Southern Sun Hotel offers the same level of comfort and service excellence that you have come to expect from the group and is situated in the perfect location to enjoy all of Bloemfontein’s attractions. The Cape Dutch architecture is in-keeping with the town and offers a unique take on conventional hotels. Designed with relaxation and convenience in mind, the hotel offers a home away from home with the added benefit of excellent service. ... more   less 
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