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“Good, clean stop-over between Cape Town and Johannesburg”
Review of Bains Lodge

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Bains Lodge
Johannesburg
Level 6 Contributor
158 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Good, clean stop-over between Cape Town and Johannesburg”
Reviewed August 26, 2013

On the way back to Joburg from the coast, a great place to overnight and also very reasonably priced to boot. I don't really think much of the meals but the rooms are really not bad at all. Clean and comfortable, no complaints there. I would choose upper floor rooms and also book over the internet, cost is cheaper oddly enough (Bookings.com is what I used and it was R50 cheaper than directly with the hotel). All in all good value for money and a worthwhile stop for a tired traveller.
I do think that game lodge is a bit of a misnomer, stretching it a bit when you have stuffed animals in reception.

Room Tip: Best to get upper floor rooms, less noisy because at this price, the long distance bus groups pop in...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Garth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chantelle75, Public Relations Manager at Bains Lodge, responded to this review, December 5, 2013
Dear Valuable Guest,

Thank you for having Bains Lodge be your number one choice during your recent trip to Bloemfontein. It is our goal to completely satisfy our guests on every stay. Your feedback will be shared with our team if appropriate.

We sincerely thank you for sharing your opinions as we continue to do our best to provide you with a number one experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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205 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Cape Town, South Africa
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 4, 2013

For the price we paid, I suppose one cannot fault too much with regards to the hotel rooms. We did however notice that the buildings need some maintenance work - paint peeling from the walls, etc. The lobby of Block B of the hotel rooms was rather dusty too. The room itself was not bad - comfortable and clean.
We had something to eat in the restaurant opposite the reception building. It turned out that this restaurant is the non-smoking one and the restaurant further down the road on the same premises is the smoking restaurant. The one down the road is much bigger and looks quite cosy but for non-smokers it will be hard to breathe - it is extremely stuffy. The service in the non-smoking restaurant was rather disappointing. We ordered 4 burgers - 3 beef and 1 chicken - and waited more than an hour for it. Apparently the chef made 4 beef burgers and that was the reason for the long wait. We were given a shooter each to compensate - would much rather have preferred a drink of own choice or perhaps a coffee! The food was not bad but could have been warmer.
We did not see any game other than the stuffed animals. The name is rather misleading.

Room Tip: The lodge is situated on a busy road. Ask for accommodation away from the road.
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindadK7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chantelle75, Public Relations Manager at Bains Lodge, responded to this review, December 5, 2013
Dear Valuable Guest,

Thank you for having Bains Lodge be your number one choice during your recent trip to Bloemfontein. It is our goal to completely satisfy our guests on every stay. Your feedback has been shared with our team and the maintance work has been done. As for the name, we have decided to change it to Bains Lodge, as our game has been relocated to our sister lodge. We do not want to mislead our guests in any way.

We sincerely thank you for sharing your opinions as we continue to do our best to provide you with a number one experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Elizabeth, South Africa
1 review
Reviewed July 30, 2013

We stayed at the Chalets at Bains Game Lodge for one night only on the 26th of July 2013. As it was in the middle of the Free State winter I thought that the chalet would be freezing at night. I was so surprised!! There were lovely warm fleecy blankets - enough for all the beds and an air conditioner that we could put on heater mode to warm the chalet up.
The unit had everything one would need for self catering stay as well as DSTV and braai facilities on the outside.
The only requirement I have is that the shower outlet is serviced regularly as the water did not run out of the shower quickly and eventually one had to close the taps to stop the water from spilling onto the bathroom floor - a minor maintenance problem that I am sure can be fixed quickly.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stella687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chantelle75, Public Relations Manager at Bains Lodge, responded to this review, December 5, 2013
Dear Valuable Guest,

Thank you for having Bains Lodge be your number one choice during your recent trip to Bloemfontein. It is our goal to completely satisfy our guests on every stay. Your feedback with regard to the shower mainentance has been duly noted and we have taken the necessary steps to fix it. We are extremely happy that you had a warm night's rest in a time that is seen as the coldest in Bloemfontein. We hope to see you soon, hopefully at a time where you can enjoy our lovely pool facilities!

We sincerely thank you for sharing your opinions as we continue to do our best to provide you with a number one experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronkhorstspruit
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 18, 2013

We stayed in the executive chalets, which were very spacious & mostly well equipped. However, cutlery were insufficient as some items only made provision for 2 or 3 items - which is strange considering its a 4 sleeper unit. Curtains should be cleaned & these had stains on & paint is blistering on walls. Building in the area spoiled what I believe would normally be a very neat estate. The absence of game in a "game lodge" was a disappointment, especially for our children

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chantelle75, Public Relations Manager at Bains Lodge, responded to this review, December 5, 2013
Dear Valuable Guest,

Thank you for having Bains Lodge be your number one choice during your recent trip to Bloemfontein. It is our goal to completely satisfy our guests on every stay. Your feedback has been shared with our team and we have taken the issues up with the involved parties. We have also changed our name to Bains Lodge as we have moved our animals to our sister lodge - we do not want to mislead our guests in any way. We hope to fulfill all your needs the next time you decide to choose Bains Lodge as your home away from home.

We sincerely thank you for sharing your opinions as we continue to do our best to provide you with a number one experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hermanus
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 23, 2013 via mobile

This is not the place you think it is.. Firstly they deliberately lei on there billboards. . Its not a game lodge.. there are a few stuffed animals in the lobby. . But no live animals.. the rooms are terrible for the price you pay.. please please please dont eve think off staying in there log cabins.. its nothing more than a old broken wendy house filled with holes. I will not pay a R 1000 per night for this. the rooms .
NOT EVEN IF THEY PAY ME TO SLEEP THERE.. The rooms in block A are better but still a far cry from what you will expect for your money.. safe yourself the trouble and money.. go somewhere else.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MartinEtsebeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chantelle75, Public Relations Manager at Bains Lodge, responded to this review, December 5, 2013
Dear Valuable Guest,

Thank you for sharing your feedback with us. We value your opinion, and have therefore shared your comments with each involved party in order to rectify the issue and make sure that we better our standards of service, to you our valuable guest. However, we would like to state that we have changed our name to Bains Lodge for our animals have been moved to our sister lodge as the animals were greatly distressed by all sounds found in the city. And we, as Bains Lodge would not like to mislead our guest.

We once again apologize, but can sincerely tell you that your comments have been duly noted and action has been taken.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Bloemfontein hotels

Pietermaritzburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 13, 2013

We stayed only one night but where horrified by the chalet. For the price paid one would expect more. Damaged table, extremely uncomfortable couch, squeeky bed, toilet water comes out of shower when you flush and then does not drain, huge ant nest in bathroom. (no exageration) told lady at reception and got a simple "sorry"

I would not recomend this place to my worst enomy

Stayed May 2013, traveled with family
Helpful?
1 Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chantelle75, Public Relations Manager at Bains Lodge, responded to this review, December 5, 2013
Dear Valuable Guest,

Thank you for having Bains Lodge be your number one choice during your recent trip to Bloemfontein. It is our goal to completely satisfy our guests on every stay. Your feedback with regard to the maintenance of the room has been duly noted and has been fixed. We apologize for the unpleasant experience, but can guarentee a thorough upgrade on your next visit.

We sincerely thank you for sharing your opinions as we continue to do our best to provide you with a number one experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level 6 Contributor
147 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed April 21, 2013

I was a bit worried when my booking was a disaster but was not prepared for the bad stay we experienced. It was like staying in a boarding school hostel. Third floor room, terrible steps to climb, dirty, a shower door that doesnt close, very noisy - when your neighbours or even someone three rooms away gets up, then the whole block is awake as the noise travels through. I would never stay here again and will never recommend it - not even to an enemy!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yellowblood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chantelle75, Public Relations Manager at Bains Lodge, responded to this review, December 5, 2013
Dear valuable customer,

Thank you for sharing your feedback with us. We value your opinion, and have therefore shared your comments with each involved party in order to rectify the issue and make sure that we better our standards of service. We have also noted your problem with the shower, and maintenance has recently been underwent. We believe that if you find yourself visiting us a next time, you will have a much better experience as your issues have been solved.

We sincerely thank you for sharing your opinions as we continue to do our best to provide you with a number one experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bains Lodge

Property: Bains Lodge
Address: 31 Old Kimberley Road (R64) | Endon, Bloemfontein 9338, South Africa
Location: South Africa > Free State > Bloemfontein
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 53 Specialty Lodging in Bloemfontein
Price Range (Based on Average Rates): $
Hotel Class:3 star — Bains Lodge 3*
Number of rooms: 190
Official Description (provided by the hotel):
Bains Lodge is situated on 42ha of prime land, 2km west of the Bloemfontein border, and offer a variety of accommodation options, banqueting facilities, and Restaurants, to fit each need and budget. Wi-Fi Hotspots and sufficient secured parking are available for your comfort. The Lodge removed the frills and fuss from the luxury rooms, and now gives you just what you need - basic and comfortable hotel accommodation, in the form of Bains 1, OPENING 1 JUNE at Bains Lodge. These rooms are easy on your pocket, yet efficient, being the first choice for the budget orientated traveller. Get comfortable and enjoy the convenience of these rooms, which can sleep 1 or 2 people at a basic room rate, with a shower and bath, TV with DSTV channels, clean and crisp towels, basic room amenities, and air-conditioning. Guests can still enjoy the finer things in life, by choosing our Spacious Luxury Suits, with air conditioning, a coffee station and satellite TV, each with a private bathroom, with a luxurious bath. Some also provide a four-poster bed, balcony or patio. Also COMING SOON, is Beauty Secrets AT Bains - completing the full experience we have to offer. The Salon will provide our guests and day visitors beauty treatments, in order to escape and recharge. ... more   less 
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Also Known As:
Bains Game Hotel Bloemfontein

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