We had to come through to Mthatha for business over easter weekend. I usually stay in a B&B, but in a weak moment I made a booking at Hotel Savoy Mthatha.
The room and bathroom was neat enough, but that was the least of our problems.
Our problem was the fact that the other guest staying there, had ZERO respect or consideration for other people staying over. And apparently Savoy Mthatha didn't care either. It felt like we had managed to get ourselves a bed in the middle of a concrete jungle.
We needed to get up early the next morning to do our work so we got to bed early. Instead of getting a good night's rest, we spend most of the night - until about 2h30 am, listening to our extremely noisy and drunk neighbours. It wasn't just one room, but it seemed like the entire floor level was having a party outside in the parking lot and inside their rooms. People were talking loudly and laughing and screaming and the tv was full volume. There was also loud music being played from cars outside in the parking lot. If it had not been late, I would have asked for a refund and found myself another place to stay.
This type of rowdy and completely selfish behaviour of guests is 100 % unacceptable. We called front desk to ask if we could please be moved, but we were told that security would quiet our neighbours. I ended up having to call 3 more times - the last call was at 2am before the noise started to quiet down.
What type of a business is Savoy Mthata running? A local pub and / or gathering place for visitors and locals? Because I'm convinced it is NOT a rest stop for business people or visitors. If any business people or out of towners are looking for a nice quiet place to stay - DO NOT GO TO SAVOY MTHATHA!
Find a way to control your guest and who they invite to visit them at YOUR facility Savoy Mthatha! Dont tell me you have no control over guest, because you should have and you do!
How you manage to stay in business is beyond me. You will never see me again and I will tell all my associates the same.
- Official Description (provided by the hotel):
- Hotel Savoy & Conference Centre is just what you’ve been looking for in the city of Mthatha! The hotel is conveniently situated on Nelson Mandela Drive in Mthatha, boasting 101 luxury, air-conditioned rooms with en-suite bathrooms.Guests are offered peace of mind with 24 hour security and secure parking. Guests also have access to two national restaurants and – of course – our world-class conferencing facilities.It’s no wonder Hotel Savoy & Conference Centre is everyone’s preferred choice in Mthatha ... more less
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